TECHNICAL COMMUNICATION
COMPREHENSIVE EXAM SCRIPT VERIFIED
QUESTIONS AND SOLUTIONS GRADED
APLUS
●● For any document that your audience is likely to read completely
(such as a letter, memo, or instructions) you should. . .
Answer: Single-space within paragraphs and double-space between.
●● For highlighting your document. . .
Answer: use dramatic typefaces sparingly.
●● When adding headings, be sure to. . .
Answer: insert one additional line of space above your heading.
●● For more personal forms of communication (letters/ memos, and so
on), choose. . .
Answer: unjustified text.
●● Page design requirements vary from organization to organization.
Answer: True
,●● For users who will be facing complex information or difficult steps,
you should not. . .
Answer: use a 10-point or smaller type size.
●● Margins of 1/2 inch or smaller are desirable for most documents.
Answer: False
●● Technical documents usually are read with undivided attention.
Answer: False
●● Words in lowercase letters are easier to read than those in uppercase
letters.
Answer: True
●● Executives consistently rank _____________ skills as the most vital
of employee qualities.
Answer: Communication
●● Direct, straightforward communication is valued by all cultures.
Answer: False
●● A technical document is based on. . .
Answer: usable information
, ●● A technical document focuses on. . .
Answer: the subject
●● As you advance in your profession, your ability to communicate is
likely to become more important than your technical background.
Answer: True
●● The language of a technical document is. . .
Answer: efficient
●● Raw data is a highly usable type of information.
Answer: False
●● Effective communicators "let the data speak for themselves."
Answer: False
●● A computer can transmit data, but it cannot give _______ to the
information.
Answer: meaning
●● In the best technical documents, the writer "disappears."
Answer: False
COMPREHENSIVE EXAM SCRIPT VERIFIED
QUESTIONS AND SOLUTIONS GRADED
APLUS
●● For any document that your audience is likely to read completely
(such as a letter, memo, or instructions) you should. . .
Answer: Single-space within paragraphs and double-space between.
●● For highlighting your document. . .
Answer: use dramatic typefaces sparingly.
●● When adding headings, be sure to. . .
Answer: insert one additional line of space above your heading.
●● For more personal forms of communication (letters/ memos, and so
on), choose. . .
Answer: unjustified text.
●● Page design requirements vary from organization to organization.
Answer: True
,●● For users who will be facing complex information or difficult steps,
you should not. . .
Answer: use a 10-point or smaller type size.
●● Margins of 1/2 inch or smaller are desirable for most documents.
Answer: False
●● Technical documents usually are read with undivided attention.
Answer: False
●● Words in lowercase letters are easier to read than those in uppercase
letters.
Answer: True
●● Executives consistently rank _____________ skills as the most vital
of employee qualities.
Answer: Communication
●● Direct, straightforward communication is valued by all cultures.
Answer: False
●● A technical document is based on. . .
Answer: usable information
, ●● A technical document focuses on. . .
Answer: the subject
●● As you advance in your profession, your ability to communicate is
likely to become more important than your technical background.
Answer: True
●● The language of a technical document is. . .
Answer: efficient
●● Raw data is a highly usable type of information.
Answer: False
●● Effective communicators "let the data speak for themselves."
Answer: False
●● A computer can transmit data, but it cannot give _______ to the
information.
Answer: meaning
●● In the best technical documents, the writer "disappears."
Answer: False
