TECHNICAL COMMUNICATION ACTUAL
TEST QUESTIONS AND SOLUTIONS
COMPREHENSIVE REVIEW PACKAGE
●● Communication depends greatly on your body language and other
verbal and nonverbal cues you give your audience but not the tone of
your voice. True or False
Answer: False
●● What you say is either positively or negatively impacted by how you
say it. true or false
Answer: True
●● A memorized speech is the least effective type of oral presentation.
true or false
Answer: True
●● When referring to verbal and nonverbal communication, words
account for approximately 90% of communication. true or false
Answer: False
●● A webconference would be appropriate for
,Answer: Press conferences, Quarterly or annual meetings, Sales
Presentations
●● An extemporaneous speech is one you are asked to give, even though
you were not formally prepared to give it. true or false
Answer: false
●● Transitional words can help your audience follow your
speech.Which of the following transitional words would you select for
emphasis?
Answer: clearly, in fact, more importantly
●● Your PowerPoint presentation should be able to replace you as a
speaker. Therefore, you should include as many words as possible and
read each slide to your audience. true or false
Answer: False
●● When creating a PowerPoint presentation, avoid using red or green
text. true or false
Answer: True
●● Every time you communicate orally, you reflect something about
yourself and your company. true or false
Answer: True
, ●● For clarity, it is best to read every slide in your presentation to your
audience. true or false
Answer: False
●● Formal oral presentations can include
_________________________________________ and
_________________________________________ .
Answer: representing your company at a city council meeting and
promoting your service or product to a potential customer
●● Visual aids always enhance a presentation. true or false
Answer: False
●● Which of the following are barriers to active listening?
Answer: Multitasking and external distractions
●● Which of the following are keys to effective listening?
Answer: Take notes, control your reaction, and make eye contact
●● You should address your instructor as
_________________________.
Answer: Ms. McMurry
TEST QUESTIONS AND SOLUTIONS
COMPREHENSIVE REVIEW PACKAGE
●● Communication depends greatly on your body language and other
verbal and nonverbal cues you give your audience but not the tone of
your voice. True or False
Answer: False
●● What you say is either positively or negatively impacted by how you
say it. true or false
Answer: True
●● A memorized speech is the least effective type of oral presentation.
true or false
Answer: True
●● When referring to verbal and nonverbal communication, words
account for approximately 90% of communication. true or false
Answer: False
●● A webconference would be appropriate for
,Answer: Press conferences, Quarterly or annual meetings, Sales
Presentations
●● An extemporaneous speech is one you are asked to give, even though
you were not formally prepared to give it. true or false
Answer: false
●● Transitional words can help your audience follow your
speech.Which of the following transitional words would you select for
emphasis?
Answer: clearly, in fact, more importantly
●● Your PowerPoint presentation should be able to replace you as a
speaker. Therefore, you should include as many words as possible and
read each slide to your audience. true or false
Answer: False
●● When creating a PowerPoint presentation, avoid using red or green
text. true or false
Answer: True
●● Every time you communicate orally, you reflect something about
yourself and your company. true or false
Answer: True
, ●● For clarity, it is best to read every slide in your presentation to your
audience. true or false
Answer: False
●● Formal oral presentations can include
_________________________________________ and
_________________________________________ .
Answer: representing your company at a city council meeting and
promoting your service or product to a potential customer
●● Visual aids always enhance a presentation. true or false
Answer: False
●● Which of the following are barriers to active listening?
Answer: Multitasking and external distractions
●● Which of the following are keys to effective listening?
Answer: Take notes, control your reaction, and make eye contact
●● You should address your instructor as
_________________________.
Answer: Ms. McMurry