PRINCIPLES OF COMMUNICATIONS
CERTIFICATION EVALUATION TEST COMPLETE
QUESTIONS AND CORRECT ANSWERS
◉ Principle Two: Effectively use and interpret verbal messages.
Answer: • Use clear and precise words to explain ideas and concepts
to others.
• Make a concerted effort to accurately interpret the words of
others.
◉ Principle Three: Effectively use and interpret nonverbal
messages..
Answer: • Use nonverbal, unspoken cues to express feelings and
emotions to others or to modify the explicit verbal message you are
communicating to others.
• Make a conscious effort to accurately decode the nonverbal
messages of others.
◉ Principle Four: Listen and respond thoughtfully to others..
Answer: • Be other-oriented by taking special care to listen to both
the verbal and the nonverbal messages of others.
, • Be deliberate in how you provide feedback to those to whom you
are listening
◉ Principle Five: Appropriately adapt messages to others..
Answer: • Use your listening and nonverbal communication skills to
help you appropriately adjust both your message and how you
communicate it to others.
• Make ethical choices about how to best formulate a message and
respond to others to achieve your communication goals.
◉ top 3 factors in obtaining a job after college.
Answer: 1. Oral communication (speaking) skills
2. Written communication skills 3. Listening ability
◉ communication.
Answer: The process of acting on information.
◉ human communication.
Answer: The process of making sense out of the world and sharing
that sense with others by creating meaning through verbal and
nonverbal messages
◉ symbol.
CERTIFICATION EVALUATION TEST COMPLETE
QUESTIONS AND CORRECT ANSWERS
◉ Principle Two: Effectively use and interpret verbal messages.
Answer: • Use clear and precise words to explain ideas and concepts
to others.
• Make a concerted effort to accurately interpret the words of
others.
◉ Principle Three: Effectively use and interpret nonverbal
messages..
Answer: • Use nonverbal, unspoken cues to express feelings and
emotions to others or to modify the explicit verbal message you are
communicating to others.
• Make a conscious effort to accurately decode the nonverbal
messages of others.
◉ Principle Four: Listen and respond thoughtfully to others..
Answer: • Be other-oriented by taking special care to listen to both
the verbal and the nonverbal messages of others.
, • Be deliberate in how you provide feedback to those to whom you
are listening
◉ Principle Five: Appropriately adapt messages to others..
Answer: • Use your listening and nonverbal communication skills to
help you appropriately adjust both your message and how you
communicate it to others.
• Make ethical choices about how to best formulate a message and
respond to others to achieve your communication goals.
◉ top 3 factors in obtaining a job after college.
Answer: 1. Oral communication (speaking) skills
2. Written communication skills 3. Listening ability
◉ communication.
Answer: The process of acting on information.
◉ human communication.
Answer: The process of making sense out of the world and sharing
that sense with others by creating meaning through verbal and
nonverbal messages
◉ symbol.
