You start a new job at a clothing store. You are not sure what to wear on the first day
and what the dress code is. What would be the best way to find out this information?
a. Ask your friend who works at a similar store.
b. Ask your manager for what the dress code expectations will be.
c. Show up the first day and hope you are dressed ok.
d. Ask a coworker what to wear.
Give this one a try later!
b. Ask your manager for what the dress code expectations will be.
A customer comes into your lawn care store and needs 50 bags of mulch to purchase
today. It looks like you only have 40 bags of mulch, but you have another shipment
coming in that afternoon. What do you tell them?
a. I am sorry, but we do not have that much but Home Depot has more.
b. Nothing, just give them the 40 bags you do have.
c. Let them know you only have 40 bags, but you could put one aside for them when
, the shipment comes in if they can come back.
d. Offer them a different kind of mulch for the last bag.
Give this one a try later!
c. Let them know you only have 40 bags, but you could put one aside for
them when the shipment comes in if they can come back.
A man walks into a department store to buy a blender that he needs today. A retail
associate goes to look, but finds out it's out of stock and won't be in until next week.
What is the best FIRST action to take in this situation to assist the customer?
a. Tell the customer that it is out of stock, but you would be happy to order one and
have it ready next week.
b. Show the customer a similar blender with similar pricing and features.
c. Tell the customer that there are some in stock at another location.
d. Tell the customer that its out of stock and walk away as you can't help them.
Give this one a try later!
c. Tell the customer that there are some in stock at another location.
A family walks in the store, how do you make sure to properly greet them?
a. Only greet the adult who looks like they are the ones shopping
b. Greet the entire group together and ask how you can help.
c. Only make eye contact with anyone who makes eye contact with you
d. Since the group is so big, don't say anything and keep talking to your friend.
Give this one a try later!
b. Greet the entire group together and ask how you can help.
and what the dress code is. What would be the best way to find out this information?
a. Ask your friend who works at a similar store.
b. Ask your manager for what the dress code expectations will be.
c. Show up the first day and hope you are dressed ok.
d. Ask a coworker what to wear.
Give this one a try later!
b. Ask your manager for what the dress code expectations will be.
A customer comes into your lawn care store and needs 50 bags of mulch to purchase
today. It looks like you only have 40 bags of mulch, but you have another shipment
coming in that afternoon. What do you tell them?
a. I am sorry, but we do not have that much but Home Depot has more.
b. Nothing, just give them the 40 bags you do have.
c. Let them know you only have 40 bags, but you could put one aside for them when
, the shipment comes in if they can come back.
d. Offer them a different kind of mulch for the last bag.
Give this one a try later!
c. Let them know you only have 40 bags, but you could put one aside for
them when the shipment comes in if they can come back.
A man walks into a department store to buy a blender that he needs today. A retail
associate goes to look, but finds out it's out of stock and won't be in until next week.
What is the best FIRST action to take in this situation to assist the customer?
a. Tell the customer that it is out of stock, but you would be happy to order one and
have it ready next week.
b. Show the customer a similar blender with similar pricing and features.
c. Tell the customer that there are some in stock at another location.
d. Tell the customer that its out of stock and walk away as you can't help them.
Give this one a try later!
c. Tell the customer that there are some in stock at another location.
A family walks in the store, how do you make sure to properly greet them?
a. Only greet the adult who looks like they are the ones shopping
b. Greet the entire group together and ask how you can help.
c. Only make eye contact with anyone who makes eye contact with you
d. Since the group is so big, don't say anything and keep talking to your friend.
Give this one a try later!
b. Greet the entire group together and ask how you can help.
