NHA CEHRS Study Guide Questions with
Correct Answers
An EHR specialist is reviewing the outstanding patient account balances that were
submitted to a collection agency. Which of the following documents is required to verify
that the correct accounts were submitted?
A. Deposit report
B. Payment day sheet
C. Patient ledger
D. Patient aging report
D. Patient aging report
(The patient aging report shows how long patients have owed money)
In which of the following sections should an EHR specialists locate objective findings
from a patient's previous visit?
A. Past medical history
B. Social history
C. Chief complaint
D. Review of systems
A. Past medical history
,(The past medical history section contains the objective findings from a patient's previous
visit, including operations, injuries, and treatments)
An EHR specialist is assisting with training on the use of the health system's EHR. A
provider asks how to correct deficiencies in their documentation. Which of the following
statements should the EHR specialist make?
A. "Records are reviewed for completeness by the provider before they are closed
during an encounter."
B. "Using a template for your documentation will allow the system to produce a report
that indicates required fields to complete."
C. "The EHR staff conducts random charts audits and notifies providers of deficiencies
by email."
D. The provider will be unable to close the health record if documentation does not
comply with organizational policies."
B. "Using a template for your documentation will allow the system to produce a report that
indicates required fields to complete."
An EHR specialist is contacted by an emergency department in another state regarding
an established patient who is receiving treatment. Which of the following network
connections should the EHR specialist use to transmit information?
A. Local area network (LAN)
B. Wide area network (WAN)
C. Virtual private network (VPN)
D. Wireless local area network (Wi-Fi)
,C. Virtual private network (VPN)
(VPN allows EHR users to connect securely over the internet to a facility's website by
verifying their identity, users located in different states connect remotely to the network)
When obtaining data from a new clinic patient, an EHR specialist should understand
that which of the following statements by the patient indicates a history of present
illness?
A. "I had an appendectomy when I was 30."
B. "My partner had pneumonia a year ago."
C. I really think I need to have a chest x-ray taken."
D. "I came because I've been coughing for several days."
D. "I came because I've been coughing for several days."
An EHR specialist is instructing the parent of a pediatric patient about the patient
education feature in the patient portal. The parent asks, "How do I send this
information to my child's step-parent?" Which of the following actions should the EHR
specialist take?
A. Ask about custody rights and mention setting limits on who can access the child's
information
B. Talk about best practices related to sending information securely
C. Demonstrate how to send information from the patient portal.
D. Guide the parent through the process of completing authorization to release medical
records.
, C. Demonstrate how to send information from the patient portal.
An EHR specialist is developing a template to create authorization for the health clinic
to send immunization records for college-bound patients to their respective universities.
To remain compliant with the Privacy rule, the EHR specialist should understand that
which of the following items is required to be on the template?
A. Date signed
B. Time signed
C. Date of birth
D. Clinic address
A. Date signed
(The Privacy Rule requires the authorization contain the date signed, expiration date, to
whom information is to be disclosed, what information may be disclosed, and for what
purposes the information may be used.)
An EHR specialist is documenting clinical data for a patient who was recently seen in an
urgent care facility following a leg injury. In which of the following locations should the
EHR specialist document this information?
A. Clinical plan
B. Patient's current medications
C. Clinical flow sheet
D. Problem list
D. Problem list
Correct Answers
An EHR specialist is reviewing the outstanding patient account balances that were
submitted to a collection agency. Which of the following documents is required to verify
that the correct accounts were submitted?
A. Deposit report
B. Payment day sheet
C. Patient ledger
D. Patient aging report
D. Patient aging report
(The patient aging report shows how long patients have owed money)
In which of the following sections should an EHR specialists locate objective findings
from a patient's previous visit?
A. Past medical history
B. Social history
C. Chief complaint
D. Review of systems
A. Past medical history
,(The past medical history section contains the objective findings from a patient's previous
visit, including operations, injuries, and treatments)
An EHR specialist is assisting with training on the use of the health system's EHR. A
provider asks how to correct deficiencies in their documentation. Which of the following
statements should the EHR specialist make?
A. "Records are reviewed for completeness by the provider before they are closed
during an encounter."
B. "Using a template for your documentation will allow the system to produce a report
that indicates required fields to complete."
C. "The EHR staff conducts random charts audits and notifies providers of deficiencies
by email."
D. The provider will be unable to close the health record if documentation does not
comply with organizational policies."
B. "Using a template for your documentation will allow the system to produce a report that
indicates required fields to complete."
An EHR specialist is contacted by an emergency department in another state regarding
an established patient who is receiving treatment. Which of the following network
connections should the EHR specialist use to transmit information?
A. Local area network (LAN)
B. Wide area network (WAN)
C. Virtual private network (VPN)
D. Wireless local area network (Wi-Fi)
,C. Virtual private network (VPN)
(VPN allows EHR users to connect securely over the internet to a facility's website by
verifying their identity, users located in different states connect remotely to the network)
When obtaining data from a new clinic patient, an EHR specialist should understand
that which of the following statements by the patient indicates a history of present
illness?
A. "I had an appendectomy when I was 30."
B. "My partner had pneumonia a year ago."
C. I really think I need to have a chest x-ray taken."
D. "I came because I've been coughing for several days."
D. "I came because I've been coughing for several days."
An EHR specialist is instructing the parent of a pediatric patient about the patient
education feature in the patient portal. The parent asks, "How do I send this
information to my child's step-parent?" Which of the following actions should the EHR
specialist take?
A. Ask about custody rights and mention setting limits on who can access the child's
information
B. Talk about best practices related to sending information securely
C. Demonstrate how to send information from the patient portal.
D. Guide the parent through the process of completing authorization to release medical
records.
, C. Demonstrate how to send information from the patient portal.
An EHR specialist is developing a template to create authorization for the health clinic
to send immunization records for college-bound patients to their respective universities.
To remain compliant with the Privacy rule, the EHR specialist should understand that
which of the following items is required to be on the template?
A. Date signed
B. Time signed
C. Date of birth
D. Clinic address
A. Date signed
(The Privacy Rule requires the authorization contain the date signed, expiration date, to
whom information is to be disclosed, what information may be disclosed, and for what
purposes the information may be used.)
An EHR specialist is documenting clinical data for a patient who was recently seen in an
urgent care facility following a leg injury. In which of the following locations should the
EHR specialist document this information?
A. Clinical plan
B. Patient's current medications
C. Clinical flow sheet
D. Problem list
D. Problem list
