MNB1501 Lesson 6-10
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1. Management Management is the process of planning, organising, leading, and control-
ling the resources such as financial, human and physical resources of an
organisation to achieve stated goals as efficiently as possible.
2. Process of manage- -Planning
ment -Leading
-Organising
-Controlling
3. Top management Small group of people who lead the organisation
CEO president and chairman
4. Middle management Implementation of strategic plans in their areas
5. Lower management Supervisional area design and carry out operational plans
6. General manage- Controls the management process and the general principles of manage-
ment ment as applied by top of management
7. Marketing manage- Activities are undertaken to create communicate deliver and exchange prod-
ment ucts
8. Financial manage- Provides information to individiuals and groups to help assess financial
ment performance
9. Production and op- activities involved in transforming raw material and other inputs into final
erations manage- goods or services.
ment
10. Purchasing manage- management of networks in the organisation linked to each other through
ment buying and selling of material, products and services.
11.
, MNB1501 Lesson 6-10
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Human resource consists of all the actions that an organisation takes to attract, develop and
management retain suitable employees.
12. Public relations man- involves planned actions aimed at managing the transfer of information
agement between an organisation and the public to influence the public perception
or reputation.
13. Technical skills are skills that are needed to perform specific tasks and are mostly used
during the early years of one's career. These skills are normally developed
during one's formal education but can also be developed through job
training and work experience.
14. Conceptual skills refer to the ability to reason abstractly and analyse complex situations. This
includes the ability to see the organisation as a whole, to understand how
its different sub-elements are mutually dependent, and to assess how the
organisation is linked to other stakeholders in the external environment.
15. Interpersonal skills are the ability to understand, get along with and motivate other people.
16. Sub roles of man- Informational
agers interpersonal
decisional
17. Informational roles Monitor
Disseminator
Spokesperson
18. Interpersonal roles Figurehead
leader
liaison
19. Decisional roles Entrepreneur
Disturbance handler
, MNB1501 Lesson 6-10
Study online at https://quizlet.com/_h2m2nm
Resource allocator
Navigator
20. Scientific approach Assumes everyone is machine will do as told expert makes set of instructions
and users follow
21. The management Identifies most important functions of the business
process approach
22. The behavioural ap- See employees as people who need to be treated properly
proach
23. The quantative ap- Main function of management as mathematical models and processes such
proach as understanding the market
24. Systems approach See a business as many parts that should be integrated together
25. Strategic manage- Management aimed to build a distinct competence in a particular market
ment approach by considering the strengths and weaknesses of the organisation, to take
advantage of the opportunities and overcome threats in the environment.
26. Total Quality Man- revolves around ensuring that every aspect of an organisation is of high
agement quality, to produce quality goods and services.
27. Re-engineering This approach forced organisations to embrace their core activities while
non-core activities were outsourced to external providers.
28. Diversity manage- management approach with a body of knowledge that makes provision for
ment the needs and cultural diversity of those who are involved in the running of
an organisation.
29. Planning management process whereby organisational goals are formulated. This
process entails a systematic and clear description of the direction that a
business must take to accomplish its organisational goals
Study online at https://quizlet.com/_h2m2nm
1. Management Management is the process of planning, organising, leading, and control-
ling the resources such as financial, human and physical resources of an
organisation to achieve stated goals as efficiently as possible.
2. Process of manage- -Planning
ment -Leading
-Organising
-Controlling
3. Top management Small group of people who lead the organisation
CEO president and chairman
4. Middle management Implementation of strategic plans in their areas
5. Lower management Supervisional area design and carry out operational plans
6. General manage- Controls the management process and the general principles of manage-
ment ment as applied by top of management
7. Marketing manage- Activities are undertaken to create communicate deliver and exchange prod-
ment ucts
8. Financial manage- Provides information to individiuals and groups to help assess financial
ment performance
9. Production and op- activities involved in transforming raw material and other inputs into final
erations manage- goods or services.
ment
10. Purchasing manage- management of networks in the organisation linked to each other through
ment buying and selling of material, products and services.
11.
, MNB1501 Lesson 6-10
Study online at https://quizlet.com/_h2m2nm
Human resource consists of all the actions that an organisation takes to attract, develop and
management retain suitable employees.
12. Public relations man- involves planned actions aimed at managing the transfer of information
agement between an organisation and the public to influence the public perception
or reputation.
13. Technical skills are skills that are needed to perform specific tasks and are mostly used
during the early years of one's career. These skills are normally developed
during one's formal education but can also be developed through job
training and work experience.
14. Conceptual skills refer to the ability to reason abstractly and analyse complex situations. This
includes the ability to see the organisation as a whole, to understand how
its different sub-elements are mutually dependent, and to assess how the
organisation is linked to other stakeholders in the external environment.
15. Interpersonal skills are the ability to understand, get along with and motivate other people.
16. Sub roles of man- Informational
agers interpersonal
decisional
17. Informational roles Monitor
Disseminator
Spokesperson
18. Interpersonal roles Figurehead
leader
liaison
19. Decisional roles Entrepreneur
Disturbance handler
, MNB1501 Lesson 6-10
Study online at https://quizlet.com/_h2m2nm
Resource allocator
Navigator
20. Scientific approach Assumes everyone is machine will do as told expert makes set of instructions
and users follow
21. The management Identifies most important functions of the business
process approach
22. The behavioural ap- See employees as people who need to be treated properly
proach
23. The quantative ap- Main function of management as mathematical models and processes such
proach as understanding the market
24. Systems approach See a business as many parts that should be integrated together
25. Strategic manage- Management aimed to build a distinct competence in a particular market
ment approach by considering the strengths and weaknesses of the organisation, to take
advantage of the opportunities and overcome threats in the environment.
26. Total Quality Man- revolves around ensuring that every aspect of an organisation is of high
agement quality, to produce quality goods and services.
27. Re-engineering This approach forced organisations to embrace their core activities while
non-core activities were outsourced to external providers.
28. Diversity manage- management approach with a body of knowledge that makes provision for
ment the needs and cultural diversity of those who are involved in the running of
an organisation.
29. Planning management process whereby organisational goals are formulated. This
process entails a systematic and clear description of the direction that a
business must take to accomplish its organisational goals
