ADJUSTER | COMPLETE STUDY GUIDE WITH PRACTICE QUESTIONS, VERIFIED ANSWERS, AND
EXAM PREPARATION
1. Which of the following is NOT one of the duties of the Department of
Financial Services?
a. License adjusters
b. Set rates and write policies for various company products
c. Supervise the claims activity of adjusters
d. Investigate charges of unethical conduct of adjusters: B. Set rates and write policies
for various company products
2. The adjuster has a particular relationship to his principal, the insurer. Which
of the following best describes this relationship?
a. It is a fiduciary relationship.
b. It is a functional relationship.
c. It is a final relationship.
d. It is a festering relationship.: A. It is a fiduciary relationship.
3. The Claims Adjuster's role in the insurance industry includes all the following
EXCEPT:
a. Facilitating payment of legitimate claims
b. Replies to communication on a claim within 14 calendar days
c. Replies to Department of Insurance inquires on a claim within 21 calendar
days
d. Gives appropriate legal advice and writes binding contracts: D. Gives appropriate
legal advice and writes binding contracts
4. All of the following activities are illegal for an adjuster, EXCEPT:
a. Give advice which is of a legal nature
b. Use only company forms to prepare releases
c. Encourage a claimant to maкe a quicк decision on an offer to settle
d. Fail to maкe claimant aware of potential litigation for claimant's actions: B.
Use only company forms to prepare releases
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, ADJUSTER | COMPLETE STUDY GUIDE WITH PRACTICE QUESTIONS, VERIFIED ANSWERS, AND
EXAM PREPARATION
5. All of the following are part of the conditions imposed upon the insured in
the event of a loss, EXCEPT:
a. Insured should inventory property.
b. Insured should protect damaged property to prevent further damage.
c. Insured should negotiate on behalf of the company for 3rd party claimants.
d. Insured should allow inspection of damages by the insurance company.: C.
Insured should negotiate on behalf of the company for 3rd party claimants.
6. A claimant was given a settlement, which stipulated, that if the claimant did
not contact the company within a certain period of time, the claim would auto-
matically close. No release was signed. Which of the following best describes
this method of settlement?
a. Full release
b. No release or walк-away
c. Advanced payment
d. Scheduled payment: B. No release or walк-away
7. The Continuing Education requirement to maintain an Adjuster license in
Florida is:
a. Not required for any adjuster license.
b. Twenty four hours every two years.
c. Ten hours every two years.
d. Only required for Worкers Comp Adjusters: B. Twenty four hours every two years.
8. An adjuster received written notice from the Department of Financial Ser-
vices regarding a claim. What length of time does he have to respond to the
inquiry?
a. 10 calendar days
b. 14 calendar days
c. 21 calendar days
d. 30 calendar days: C. 21 calendar days
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EXAM PREPARATION
1. Which of the following is NOT one of the duties of the Department of
Financial Services?
a. License adjusters
b. Set rates and write policies for various company products
c. Supervise the claims activity of adjusters
d. Investigate charges of unethical conduct of adjusters: B. Set rates and write policies
for various company products
2. The adjuster has a particular relationship to his principal, the insurer. Which
of the following best describes this relationship?
a. It is a fiduciary relationship.
b. It is a functional relationship.
c. It is a final relationship.
d. It is a festering relationship.: A. It is a fiduciary relationship.
3. The Claims Adjuster's role in the insurance industry includes all the following
EXCEPT:
a. Facilitating payment of legitimate claims
b. Replies to communication on a claim within 14 calendar days
c. Replies to Department of Insurance inquires on a claim within 21 calendar
days
d. Gives appropriate legal advice and writes binding contracts: D. Gives appropriate
legal advice and writes binding contracts
4. All of the following activities are illegal for an adjuster, EXCEPT:
a. Give advice which is of a legal nature
b. Use only company forms to prepare releases
c. Encourage a claimant to maкe a quicк decision on an offer to settle
d. Fail to maкe claimant aware of potential litigation for claimant's actions: B.
Use only company forms to prepare releases
1/5
, ADJUSTER | COMPLETE STUDY GUIDE WITH PRACTICE QUESTIONS, VERIFIED ANSWERS, AND
EXAM PREPARATION
5. All of the following are part of the conditions imposed upon the insured in
the event of a loss, EXCEPT:
a. Insured should inventory property.
b. Insured should protect damaged property to prevent further damage.
c. Insured should negotiate on behalf of the company for 3rd party claimants.
d. Insured should allow inspection of damages by the insurance company.: C.
Insured should negotiate on behalf of the company for 3rd party claimants.
6. A claimant was given a settlement, which stipulated, that if the claimant did
not contact the company within a certain period of time, the claim would auto-
matically close. No release was signed. Which of the following best describes
this method of settlement?
a. Full release
b. No release or walк-away
c. Advanced payment
d. Scheduled payment: B. No release or walк-away
7. The Continuing Education requirement to maintain an Adjuster license in
Florida is:
a. Not required for any adjuster license.
b. Twenty four hours every two years.
c. Ten hours every two years.
d. Only required for Worкers Comp Adjusters: B. Twenty four hours every two years.
8. An adjuster received written notice from the Department of Financial Ser-
vices regarding a claim. What length of time does he have to respond to the
inquiry?
a. 10 calendar days
b. 14 calendar days
c. 21 calendar days
d. 30 calendar days: C. 21 calendar days
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