MGT 301 Exam UPDATED QUESTIONS
AND CORRECT ANSWERS
Management - CORRECT ANSWER attainment of organizational goals in an effective and
efficient manner through planning, organizing, leading, and controlling organizational resources
Planning - CORRECT ANSWER defining performance goals and determining how to attain
these goals
Organizing - CORRECT ANSWER assign tasks, grouping tasks into departments, and
allocating resources to these departments
Leading - CORRECT ANSWER use of influence to motivate employees to achieve the
organization's goals
Controlling - CORRECT ANSWER monitoring activities of employees and keeping the
organization on track to reach goals, making corrections as needed
Efficiency - CORRECT ANSWER use of minimal resources to produce a desired output (more
quickly), minimalization and speed
Effectiveness - CORRECT ANSWER degree to which an organization achieves a goal, gets job
done right
Top managers (executives) - CORRECT ANSWER head of organization, external environment
and strategy
Middle managers (divs, admins, depts.) - CORRECT ANSWER head of specific organization
departments, coordination (people, resource allocation, etc.)
First-line managers (supervisors and store managers) - CORRECT ANSWER head of
good/service production, facilitating individual employee performance (implementing middle
management plans)
, General managers - CORRECT ANSWER different functions and departments, diverse
employees
Functional managers - CORRECT ANSWER single function, employees with similar skills
Project managers - CORRECT ANSWER temporary projects, essentially GM's for that project
Administrative principles - CORRECT ANSWER focuses on total organization, nor the
individual worker, goal is to effectively delineate the management functions (planning, organizing,
leading, controlling)
Hawthorne Studies - CORRECT ANSWER series of experiments involving employees'
physiological and safety needs
Human resources perspective - CORRECT ANSWER suggests jobs should be designed to
meet higher level needs by letting workers use their full potential
Synergy - CORRECT ANSWER the whole is greater than the sum of its parts
Contingency view - CORRECT ANSWER every problem is unique and managers must
determine the methods to be used in every situation
Outsourcing - CORRECT ANSWER contracting out work to other organizations that can work
more efficiently
Insourcing - CORRECT ANSWER delegation of responsibilities to an internal entity that
specializes in that operation
Systems theory - CORRECT ANSWER system is composed of interrelated parts that work
together to achieve a goal
AND CORRECT ANSWERS
Management - CORRECT ANSWER attainment of organizational goals in an effective and
efficient manner through planning, organizing, leading, and controlling organizational resources
Planning - CORRECT ANSWER defining performance goals and determining how to attain
these goals
Organizing - CORRECT ANSWER assign tasks, grouping tasks into departments, and
allocating resources to these departments
Leading - CORRECT ANSWER use of influence to motivate employees to achieve the
organization's goals
Controlling - CORRECT ANSWER monitoring activities of employees and keeping the
organization on track to reach goals, making corrections as needed
Efficiency - CORRECT ANSWER use of minimal resources to produce a desired output (more
quickly), minimalization and speed
Effectiveness - CORRECT ANSWER degree to which an organization achieves a goal, gets job
done right
Top managers (executives) - CORRECT ANSWER head of organization, external environment
and strategy
Middle managers (divs, admins, depts.) - CORRECT ANSWER head of specific organization
departments, coordination (people, resource allocation, etc.)
First-line managers (supervisors and store managers) - CORRECT ANSWER head of
good/service production, facilitating individual employee performance (implementing middle
management plans)
, General managers - CORRECT ANSWER different functions and departments, diverse
employees
Functional managers - CORRECT ANSWER single function, employees with similar skills
Project managers - CORRECT ANSWER temporary projects, essentially GM's for that project
Administrative principles - CORRECT ANSWER focuses on total organization, nor the
individual worker, goal is to effectively delineate the management functions (planning, organizing,
leading, controlling)
Hawthorne Studies - CORRECT ANSWER series of experiments involving employees'
physiological and safety needs
Human resources perspective - CORRECT ANSWER suggests jobs should be designed to
meet higher level needs by letting workers use their full potential
Synergy - CORRECT ANSWER the whole is greater than the sum of its parts
Contingency view - CORRECT ANSWER every problem is unique and managers must
determine the methods to be used in every situation
Outsourcing - CORRECT ANSWER contracting out work to other organizations that can work
more efficiently
Insourcing - CORRECT ANSWER delegation of responsibilities to an internal entity that
specializes in that operation
Systems theory - CORRECT ANSWER system is composed of interrelated parts that work
together to achieve a goal
