AND SOLUTIONS RATED A+
✔✔reinforcement theory - ✔✔behavior can be strengthened or weakened through the
use of rewards and punishments
✔✔job rotation - ✔✔allows employees to move from one job to another in an effort to
relieve boredom associated with specialization
✔✔job enlargement - ✔✔adds more tasks to a job instead of treating each task as
separate
✔✔job enrichment - ✔✔incorporates motivational factors such as opportunity fro
achievement, recognition, responsibility, and advancement into a job
✔✔flextime - ✔✔program that allows employees to choose their starting and ending
times, as long as they are at work during a specific core period
✔✔compressed workweek - ✔✔a four day period in which an employee works 40 hours
✔✔job sharing - ✔✔when 2 people do one job
✔✔part time work - ✔✔allowing full time workers to work part time for certain period
✔✔telecommuting - ✔✔work at home a few days of week
✔✔human resource management - ✔✔all the activities involved in determining an
organization's human resource needs, as well as acquiring, training, and compensating
people to fill those needs
✔✔job analysis - ✔✔Determines, through observation and study, pertinent information
about a job including specific tasks and necessary abilities, knowledge and skills
✔✔job description - ✔✔formal, written explanation of a specific job that usually includes
job title, tasks to be performed, relationship with other jobs, physical and mental skills
required, duties, and working conditions
✔✔job specification - ✔✔describes qualifications necessary for a specific job, in terms
of education, experience, personal and physical traits
✔✔recruiting - ✔✔forming a pool of qualified applicants from which management can
select employees
✔✔internal source - ✔✔recruiting from an organization's current employees
, ✔✔external source - ✔✔recruiting from advertisements in the news, colleges, and
internships
✔✔headhunters - ✔✔employment agencies or executive search firms that specialize in
luring qualified people away from other companies.
✔✔selection - ✔✔collecting information about applicants and using that information to
decide which ones to hire
✔✔reference checking - ✔✔Verifying educational background and previous work
experience
✔✔title vii of the civil rights act - ✔✔prohibits discrimination in employment
✔✔equal employee opportunity commission - ✔✔federal agency that increases job
opportunities for women and minorities and eliminates job discrimination
✔✔Americans with disabilities act - ✔✔prevents discrimination against disabled people
✔✔equal pay act - ✔✔mandates that men and women who do equal work get equal pay
✔✔orientation - ✔✔familiarizes the newly hired employees with coworkers, procedures,
and physical properties of company
✔✔training - ✔✔teaching new hires how to do their job tasks
✔✔on the job training - ✔✔teach workers during their performance of the tasks
✔✔classroom training - ✔✔teaches employees with lectures, conferences, videos, case
studies, and web-based training
✔✔mentoring - ✔✔supporting, training, and guiding an employee in their professional
development
✔✔development - ✔✔training that augments the skills and knowledge of managers and
professionals
✔✔objective assessment - ✔✔quantifiable
✔✔subjective assessment - ✔✔lists various performance factors on which the manager
ranks employee against each other