APPLE CERTIFICATION MAIN EXAMINATION TEST
2026/2027 QUESTIONS AND SOLUTIONS RATED A+
✔✔Bootstrap Token - ✔✔Used to help with granting a secure token to both mobile
accounts and the optional device enrollment-created administrator account.
This requires both Supervision and MDM vendor support.
✔✔Where do you go to enable FileVault? - ✔✔System Settings>Privacy & Security
✔✔What terminal command resets all Security & Privacy permissions for Safari? -
✔✔tccutil reset All com.Apple.Safari
✔✔What terminal command resets all Security & Privacy permissions for every app on
your Mac? - ✔✔tccutil reset All
✔✔Which protocol does Screen Sharing use? - ✔✔VNC (Virtual Network Computing)
Protocol
✔✔What does Internet Sharing do? - ✔✔Other computers can share your connection to
the internet - for example you can share an ethernet connection for devices that only
use Wifi.
✔✔By default, Airplay Receiver is only active for _ - ✔✔Current User - meaning any
user logged in with the same Apple ID.
✔✔What protocol does macOS use for File Sharing? - ✔✔SMB (Server Message Block)
✔✔What are Remote Apple Events? - ✔✔A task being performed on a Mac such as
Open this document or Print; an AppleScript program running on another Mac can
interact with your Mac.
✔✔Which sharing service allows you to store software updates, apps, and other content
on your computer to reduce bandwidth usage and speed up installation on supported
devices? - ✔✔Content caching
✔✔T or F? If the volume of your Mac is down, you will NOT be able to hear the sound
that is played when you activate the Play Sound feature from Find My - ✔✔False. You
can still hear the sound regardless of your system volume setting. After the Mac plays
the sound, the volume settings return to how they were before.
✔✔When you choose "Mark as Lost" on the Find My app, your Apple Silicon Mac is
locked with what kind of lock? What about an Intel Mac? - ✔✔Apple Silicon - Activation
Lock
Intel Mac - Passcode
,✔✔If you have a device that's covered under AppleCare+ with Theft and Loss, what
should you do when your device goes missing? - ✔✔Submit a claim and mark the
device as lost in iCloud/Find My app. Do NOT remove device from account or remotely
erase.
✔✔What additional information must you provide to use the remote erase option on
iCloud.com? - ✔✔Verification code through two-factor authentication.
✔✔How can you see which Applications/Processes are using the most energy? -
✔✔Open Activity Monitor, Click View>Columns>Energy Impact and click the Energy
Impact column to sort processes by that criteria.
✔✔What is Wired Memory in Activity Monitor? - ✔✔Memory required by the system to
operate.
✔✔What is Swap Used in Activity Monitor? - ✔✔The amount of space being used on
your startup disk to swap unused files to and from RAM.
✔✔How do you view hidden processes in Activity Monitor? - ✔✔Select View>All
Processes from the Menubar from within Activity Monitor.
✔✔What designations do hidden processes have in the User column from within Activity
Monitor? - ✔✔root, _appleevent, _fpsd
✔✔How do you run System Diagnostics from Activity Monitor? Where is the System
Diagnostics file saved? - ✔✔Click the three dots next to the information button and
choose System Diagnostics. The file is saved within /private/tmp as a compressed
archive file.
✔✔What does spindump do in Activity Monitor? - ✔✔Creates a report for unresponsive
apps that were terminated using force quit.
✔✔What does Sample Process do in Activity Monitor? - ✔✔Creates a report on a
selected process over a period of 3 seconds.
✔✔What additional information can you find in Activity Monitor on MacBook Pro? -
✔✔Battery usage.
If you're using a notebook computer such as MacBook Pro, battery usage appears at
the bottom of the window.
✔✔What report type is generated when an app quits unexpectedly? - ✔✔Crash Report
,✔✔What level of message is a warning? Which is critical? - ✔✔Error Message. Fault
messages.
✔✔When does Console begin streaming log messages? - ✔✔When you click "Start
Streaming" in the app
✔✔Which iPadOS setting should you set to control the maximum decibel level so that
it's comfortable to use your iPad with headphones?
A. Sounds
B. General > Audio
C. Control Center > Audio
D. Accessibility > Audio/Visual - ✔✔A. Sounds
✔✔How much free iCloud storage do Managed Apple IDs that are created with Apple
School Manager receive?
A. 50 GB
B. 100 GB
C. 200 GB
D. 500 GB - ✔✔C. 200 GB
✔✔Which feature prevents unauthorized use of a remotely wiped iPhone, iPad, Apple
Watch, or Mac if the device is lost or stolen?
A. Find My
B. Face ID
C. Activation Lock
D. Secure Enclave - ✔✔C. Activation Lock
✔✔Aileen often works offline on her MacBook Air. When she makes changes to Pages,
Numbers, and Keynote files, she relies on the autosave feature and iCloud to keep her
documents updated.
How does macOS handle changes to local documents that are stored in iCloud?
A. It caches the changes, then silently pushes them when an internet connection to the
iCloud servers becomes available.
B. It caches the changes locally, then sends you a message to sync with iCloud when
an internet connection becomes available.
C. It caches the changes and provides you with an Apple Push Notification when an
internet connection to the iCloud servers is available. - ✔✔A. It caches the changes,
then silently pushes them when an internet connection to the iCloud servers becomes
available.
✔✔Where can you check the real-time service status of Apple network services?
A. Internet Accounts settings
B. About This Mac > More Info
C. apple.com/support/systemstatus
D. developer.apple.com/system-status - ✔✔C. apple.com/support/systemstatus
, ✔✔Which macOS feature lets multiple users log in at the same time and access some
of the same resources?
A. Touch ID
B. Launchpad
C. Mission Control
D. Fast user switching - ✔✔D. Fast user switching
✔✔Select two responses.
Which two System Settings can you use to change your login password if you are
logged in to your user account?
A. Apple ID
B. Users & Groups
C. Internet Accounts
D. Privacy & Security
E. Touch ID & Password - ✔✔B. Users & Groups
E. Touch ID & Password
✔✔Select four responses.
Which four options are available from the macOS Recovery window?
A. Safari
B. FileVault
C. Disk Utility
D. Reinstall macOS
E. Wireless Diagnostics
F. Restore from Time Machine - ✔✔A. Safari
C. Disk Utility
D. Reinstall macOS
F. Restore from Time Machine
✔✔A Relocated Items folder alias appeared on your desktop after you updated macOS.
Why did this folder appear after the macOS update?
A. Some of your files' previous locations were incompatible with current macOS Security
settings.
B. Some files that were previously stored in iCloud were relocated because they could
not be read.
C. Some of your older files were created with 32-bit apps that are no longer compatible
with macOS.
D. You have apps on this Mac that were created by an unregistered software developer
or were signed with an invalid Developer ID. - ✔✔A. Some of your files' previous
locations were incompatible with current macOS Security settings.
✔✔What happens when you revive an Intel-based Mac with Apple Configurator for
Mac?
A. It restores the Mac to factory settings.
2026/2027 QUESTIONS AND SOLUTIONS RATED A+
✔✔Bootstrap Token - ✔✔Used to help with granting a secure token to both mobile
accounts and the optional device enrollment-created administrator account.
This requires both Supervision and MDM vendor support.
✔✔Where do you go to enable FileVault? - ✔✔System Settings>Privacy & Security
✔✔What terminal command resets all Security & Privacy permissions for Safari? -
✔✔tccutil reset All com.Apple.Safari
✔✔What terminal command resets all Security & Privacy permissions for every app on
your Mac? - ✔✔tccutil reset All
✔✔Which protocol does Screen Sharing use? - ✔✔VNC (Virtual Network Computing)
Protocol
✔✔What does Internet Sharing do? - ✔✔Other computers can share your connection to
the internet - for example you can share an ethernet connection for devices that only
use Wifi.
✔✔By default, Airplay Receiver is only active for _ - ✔✔Current User - meaning any
user logged in with the same Apple ID.
✔✔What protocol does macOS use for File Sharing? - ✔✔SMB (Server Message Block)
✔✔What are Remote Apple Events? - ✔✔A task being performed on a Mac such as
Open this document or Print; an AppleScript program running on another Mac can
interact with your Mac.
✔✔Which sharing service allows you to store software updates, apps, and other content
on your computer to reduce bandwidth usage and speed up installation on supported
devices? - ✔✔Content caching
✔✔T or F? If the volume of your Mac is down, you will NOT be able to hear the sound
that is played when you activate the Play Sound feature from Find My - ✔✔False. You
can still hear the sound regardless of your system volume setting. After the Mac plays
the sound, the volume settings return to how they were before.
✔✔When you choose "Mark as Lost" on the Find My app, your Apple Silicon Mac is
locked with what kind of lock? What about an Intel Mac? - ✔✔Apple Silicon - Activation
Lock
Intel Mac - Passcode
,✔✔If you have a device that's covered under AppleCare+ with Theft and Loss, what
should you do when your device goes missing? - ✔✔Submit a claim and mark the
device as lost in iCloud/Find My app. Do NOT remove device from account or remotely
erase.
✔✔What additional information must you provide to use the remote erase option on
iCloud.com? - ✔✔Verification code through two-factor authentication.
✔✔How can you see which Applications/Processes are using the most energy? -
✔✔Open Activity Monitor, Click View>Columns>Energy Impact and click the Energy
Impact column to sort processes by that criteria.
✔✔What is Wired Memory in Activity Monitor? - ✔✔Memory required by the system to
operate.
✔✔What is Swap Used in Activity Monitor? - ✔✔The amount of space being used on
your startup disk to swap unused files to and from RAM.
✔✔How do you view hidden processes in Activity Monitor? - ✔✔Select View>All
Processes from the Menubar from within Activity Monitor.
✔✔What designations do hidden processes have in the User column from within Activity
Monitor? - ✔✔root, _appleevent, _fpsd
✔✔How do you run System Diagnostics from Activity Monitor? Where is the System
Diagnostics file saved? - ✔✔Click the three dots next to the information button and
choose System Diagnostics. The file is saved within /private/tmp as a compressed
archive file.
✔✔What does spindump do in Activity Monitor? - ✔✔Creates a report for unresponsive
apps that were terminated using force quit.
✔✔What does Sample Process do in Activity Monitor? - ✔✔Creates a report on a
selected process over a period of 3 seconds.
✔✔What additional information can you find in Activity Monitor on MacBook Pro? -
✔✔Battery usage.
If you're using a notebook computer such as MacBook Pro, battery usage appears at
the bottom of the window.
✔✔What report type is generated when an app quits unexpectedly? - ✔✔Crash Report
,✔✔What level of message is a warning? Which is critical? - ✔✔Error Message. Fault
messages.
✔✔When does Console begin streaming log messages? - ✔✔When you click "Start
Streaming" in the app
✔✔Which iPadOS setting should you set to control the maximum decibel level so that
it's comfortable to use your iPad with headphones?
A. Sounds
B. General > Audio
C. Control Center > Audio
D. Accessibility > Audio/Visual - ✔✔A. Sounds
✔✔How much free iCloud storage do Managed Apple IDs that are created with Apple
School Manager receive?
A. 50 GB
B. 100 GB
C. 200 GB
D. 500 GB - ✔✔C. 200 GB
✔✔Which feature prevents unauthorized use of a remotely wiped iPhone, iPad, Apple
Watch, or Mac if the device is lost or stolen?
A. Find My
B. Face ID
C. Activation Lock
D. Secure Enclave - ✔✔C. Activation Lock
✔✔Aileen often works offline on her MacBook Air. When she makes changes to Pages,
Numbers, and Keynote files, she relies on the autosave feature and iCloud to keep her
documents updated.
How does macOS handle changes to local documents that are stored in iCloud?
A. It caches the changes, then silently pushes them when an internet connection to the
iCloud servers becomes available.
B. It caches the changes locally, then sends you a message to sync with iCloud when
an internet connection becomes available.
C. It caches the changes and provides you with an Apple Push Notification when an
internet connection to the iCloud servers is available. - ✔✔A. It caches the changes,
then silently pushes them when an internet connection to the iCloud servers becomes
available.
✔✔Where can you check the real-time service status of Apple network services?
A. Internet Accounts settings
B. About This Mac > More Info
C. apple.com/support/systemstatus
D. developer.apple.com/system-status - ✔✔C. apple.com/support/systemstatus
, ✔✔Which macOS feature lets multiple users log in at the same time and access some
of the same resources?
A. Touch ID
B. Launchpad
C. Mission Control
D. Fast user switching - ✔✔D. Fast user switching
✔✔Select two responses.
Which two System Settings can you use to change your login password if you are
logged in to your user account?
A. Apple ID
B. Users & Groups
C. Internet Accounts
D. Privacy & Security
E. Touch ID & Password - ✔✔B. Users & Groups
E. Touch ID & Password
✔✔Select four responses.
Which four options are available from the macOS Recovery window?
A. Safari
B. FileVault
C. Disk Utility
D. Reinstall macOS
E. Wireless Diagnostics
F. Restore from Time Machine - ✔✔A. Safari
C. Disk Utility
D. Reinstall macOS
F. Restore from Time Machine
✔✔A Relocated Items folder alias appeared on your desktop after you updated macOS.
Why did this folder appear after the macOS update?
A. Some of your files' previous locations were incompatible with current macOS Security
settings.
B. Some files that were previously stored in iCloud were relocated because they could
not be read.
C. Some of your older files were created with 32-bit apps that are no longer compatible
with macOS.
D. You have apps on this Mac that were created by an unregistered software developer
or were signed with an invalid Developer ID. - ✔✔A. Some of your files' previous
locations were incompatible with current macOS Security settings.
✔✔What happens when you revive an Intel-based Mac with Apple Configurator for
Mac?
A. It restores the Mac to factory settings.
