HRIR 2440 Exam 1 Questions with Correct
Answers
Human Resource Management
The management of people in organizations to drive successful organizational performance
and achievement of organization's strategic goals
Human Capital
The knowledge, education, training, skills and expertise of an organization's workforce
2 Types of Authorities in Organizations
1. Line Authority
2. Staff Authority
Line Authority
The right to issue orders to other managers or employees; Superior --> Subordinate
relationship
Staff Authority
The right to advise other managers or employees; Advisory relationship
CEO line manager duties
- Approve HR plans and activities
- Select high-level staffs
- Establish or reorganize major departments
Organizational line manager duties
,- Determine staffing requirements
- Interview, hire and train
- Prepare work schedules and assign duties to lower level workers
What kind of authority do HR managers usually have?
Usually have staff authorities
HR manager staff authority duties
- They assist and advice line managers in areas like recruiting, hiring and compensation
- They can have line authorities with members of the HR departments
- The importance of their role grows as organization grows
5 Reasons to study HRM
1. A factor of production -> Land/natural resources, labor, factories/machines, and
entrepreneurship
2. Several HR practices are strongly related to firm performance -> profit sharing, results-
oriented performance appraisal, and employment security
3. High-performance work systems -> Positive relationship with retention, productivity, and
corporate financial performance
4. Gives competitive advantage -> Hard to be copied
5. Facilitate the achievement of strategic goals -> Enable and guide necessary competencies
and behaviours
, Scientific Management
- The process of "scientifically" analyzing manufacturing processes, reducing production
costs, and compensating employees based on their performance levels
- Concern for production
- Enabled by the Division of Labour
Division of Labour
- Smith 1776
- Man power was substituted by machine power
- Manufacturing shift from crafts production to less-skilled, mechanized productions
- Factories need workers and managers
Strengths of Scientific Management
- More production with less work
- Faster
- Simple steps -> Easy to train
- Quantifiable and easy to manage
Potential Problems with Scientific Management
i. Tedious Work reduces employees satisfaction
ii. High Turnover
iii. Management can raise production standards arbitrarily
F.W Taylor on Scientific Management
The Principles of Scientific Management (1911)
- As an engineering manager, Taylor was disappointed by worker's inefficiency
- Try to find the "one best way" of work
Answers
Human Resource Management
The management of people in organizations to drive successful organizational performance
and achievement of organization's strategic goals
Human Capital
The knowledge, education, training, skills and expertise of an organization's workforce
2 Types of Authorities in Organizations
1. Line Authority
2. Staff Authority
Line Authority
The right to issue orders to other managers or employees; Superior --> Subordinate
relationship
Staff Authority
The right to advise other managers or employees; Advisory relationship
CEO line manager duties
- Approve HR plans and activities
- Select high-level staffs
- Establish or reorganize major departments
Organizational line manager duties
,- Determine staffing requirements
- Interview, hire and train
- Prepare work schedules and assign duties to lower level workers
What kind of authority do HR managers usually have?
Usually have staff authorities
HR manager staff authority duties
- They assist and advice line managers in areas like recruiting, hiring and compensation
- They can have line authorities with members of the HR departments
- The importance of their role grows as organization grows
5 Reasons to study HRM
1. A factor of production -> Land/natural resources, labor, factories/machines, and
entrepreneurship
2. Several HR practices are strongly related to firm performance -> profit sharing, results-
oriented performance appraisal, and employment security
3. High-performance work systems -> Positive relationship with retention, productivity, and
corporate financial performance
4. Gives competitive advantage -> Hard to be copied
5. Facilitate the achievement of strategic goals -> Enable and guide necessary competencies
and behaviours
, Scientific Management
- The process of "scientifically" analyzing manufacturing processes, reducing production
costs, and compensating employees based on their performance levels
- Concern for production
- Enabled by the Division of Labour
Division of Labour
- Smith 1776
- Man power was substituted by machine power
- Manufacturing shift from crafts production to less-skilled, mechanized productions
- Factories need workers and managers
Strengths of Scientific Management
- More production with less work
- Faster
- Simple steps -> Easy to train
- Quantifiable and easy to manage
Potential Problems with Scientific Management
i. Tedious Work reduces employees satisfaction
ii. High Turnover
iii. Management can raise production standards arbitrarily
F.W Taylor on Scientific Management
The Principles of Scientific Management (1911)
- As an engineering manager, Taylor was disappointed by worker's inefficiency
- Try to find the "one best way" of work
