MGT 410 FINAL EXAM 189 QUESTIONS WITH
VERIFIED ANSWERS
Differences among people in terms of age, gender, race, or other dimensions -
CORRECT ANSWER Diversity
Workforce made up of people with different human qualities or who belong to
various cultural groups - CORRECT ANSWER Workforce Diversity
increased acceptance of diversity:
- demographics changes
- shifting social values
- globalization - CORRECT ANSWER Changing Attitudes Toward Diversity
- Diversity of thought aids in achieving high performance
- Broader and deeper base of ideas, opinions, and experiences
- Increased creativity and innovation Financial competitiveness
- Helps meet the needs of diverse customers - CORRECT ANSWER Value of
Organizational Diversity
Belief that one's own culture and subculture are inherently superior to other
cultures - CORRECT ANSWER Ethnocentrism
idealized influence, inspirational motivation, individual consideration - CORRECT
ANSWER Women as leaders
,How much people accept equality in power; high power distance reflects an
acceptance of power inequality among institutions, organizations, and individuals;
low power distance means people expect equality in power - CORRECT ANSWER
Social Value Systems: Power Distance
Degree to which members of a society feel uncomfortable with uncertainty and
ambiguity and thus support beliefs and behaviors that promise certainty and
conformity - CORRECT ANSWER Social Value Systems: Uncertainty Avoidance
Value for a loosely knit social framework in which individuals are expected to take
care of themselves - CORRECT ANSWER Social Value Systems: Individualism
Preference for a tightly knit social framework in which people look out for one
another and organizations protect their members' interests - CORRECT ANSWER
Social Value Systems: Collectivism
Preference for achievement, heroism, assertiveness, work centrality, and material
success - CORRECT ANSWER Social Value Systems: Masculinity
Preferences for relationships, cooperation, group decision making, and quality of
life - CORRECT ANSWER Social Value Systems: Femininity
The ability to use reasoning and observation to interpret unfamiliar situations and
devise appropriate behavioral responses
Cognitive—Observational and learning skills and the ability to pick up on clues to
understanding
,Emotional—Self-confidence and self-motivation; leader has to believe in his or her
ability to understand and assimilate into a different culture
Physical—Ability to shift speech patterns, expressions, and body language to be in
tune with people from a different culture - CORRECT ANSWER Cultural Intelligence
(CQ)
defense
minimizing differences
acceptance
adaptation
integration - CORRECT ANSWER Stages of Personal Diversity Awareness
Groups based on social identity that focus on concerns of employees from specific
groups and enable them to make greater contributions to the organization
Sometimes called diversity networks or employee resource groups
Pursue activities that create ties to others throughout the organization
-Help employees be more effective
-Reduce members' social isolation
Characteristics
, -Include senior leaders
-Contribute to organizational effectiveness - CORRECT ANSWER Employee Affinity
Groups
Strong support from a powerfully positioned executive who is willing to put his or
her reputation on the line to promote an individual's career advancement -
CORRECT ANSWER Sponsorship
Sponsor advocates on behalf of the protégé and connects the individual to
important people and assignments
Sponsors expect outstanding performance and strong commitment in return
Senior leaders sponsor people like themselves - CORRECT ANSWER Minority
Sponsorship
c. - CORRECT ANSWER According to a report from the National Bureau of
Economic Research, white-sounding names got 50 percent more call-backs than
African American-sounding names, even when skills and experience were equal.
This is an example of _____ in the workplace.
a.active bias
b.conscious bias
c.unconscious bias
d.deliberate bias
VERIFIED ANSWERS
Differences among people in terms of age, gender, race, or other dimensions -
CORRECT ANSWER Diversity
Workforce made up of people with different human qualities or who belong to
various cultural groups - CORRECT ANSWER Workforce Diversity
increased acceptance of diversity:
- demographics changes
- shifting social values
- globalization - CORRECT ANSWER Changing Attitudes Toward Diversity
- Diversity of thought aids in achieving high performance
- Broader and deeper base of ideas, opinions, and experiences
- Increased creativity and innovation Financial competitiveness
- Helps meet the needs of diverse customers - CORRECT ANSWER Value of
Organizational Diversity
Belief that one's own culture and subculture are inherently superior to other
cultures - CORRECT ANSWER Ethnocentrism
idealized influence, inspirational motivation, individual consideration - CORRECT
ANSWER Women as leaders
,How much people accept equality in power; high power distance reflects an
acceptance of power inequality among institutions, organizations, and individuals;
low power distance means people expect equality in power - CORRECT ANSWER
Social Value Systems: Power Distance
Degree to which members of a society feel uncomfortable with uncertainty and
ambiguity and thus support beliefs and behaviors that promise certainty and
conformity - CORRECT ANSWER Social Value Systems: Uncertainty Avoidance
Value for a loosely knit social framework in which individuals are expected to take
care of themselves - CORRECT ANSWER Social Value Systems: Individualism
Preference for a tightly knit social framework in which people look out for one
another and organizations protect their members' interests - CORRECT ANSWER
Social Value Systems: Collectivism
Preference for achievement, heroism, assertiveness, work centrality, and material
success - CORRECT ANSWER Social Value Systems: Masculinity
Preferences for relationships, cooperation, group decision making, and quality of
life - CORRECT ANSWER Social Value Systems: Femininity
The ability to use reasoning and observation to interpret unfamiliar situations and
devise appropriate behavioral responses
Cognitive—Observational and learning skills and the ability to pick up on clues to
understanding
,Emotional—Self-confidence and self-motivation; leader has to believe in his or her
ability to understand and assimilate into a different culture
Physical—Ability to shift speech patterns, expressions, and body language to be in
tune with people from a different culture - CORRECT ANSWER Cultural Intelligence
(CQ)
defense
minimizing differences
acceptance
adaptation
integration - CORRECT ANSWER Stages of Personal Diversity Awareness
Groups based on social identity that focus on concerns of employees from specific
groups and enable them to make greater contributions to the organization
Sometimes called diversity networks or employee resource groups
Pursue activities that create ties to others throughout the organization
-Help employees be more effective
-Reduce members' social isolation
Characteristics
, -Include senior leaders
-Contribute to organizational effectiveness - CORRECT ANSWER Employee Affinity
Groups
Strong support from a powerfully positioned executive who is willing to put his or
her reputation on the line to promote an individual's career advancement -
CORRECT ANSWER Sponsorship
Sponsor advocates on behalf of the protégé and connects the individual to
important people and assignments
Sponsors expect outstanding performance and strong commitment in return
Senior leaders sponsor people like themselves - CORRECT ANSWER Minority
Sponsorship
c. - CORRECT ANSWER According to a report from the National Bureau of
Economic Research, white-sounding names got 50 percent more call-backs than
African American-sounding names, even when skills and experience were equal.
This is an example of _____ in the workplace.
a.active bias
b.conscious bias
c.unconscious bias
d.deliberate bias
