COMM 216 Concordia Final Exam (2026/2027)
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• The Good Company 3 Pillars -✓✓1. Good Management
2. Good Organization (inside oprganizations)
3. Good Citizenship (beyond organization)
• Historical background of Canadian Business System -✓✓-
Pluralistic/heterogenous society (680 first nations + immigrants)
- *Diverse* society and stakeholders interests
• The Four Industrial Revolutions -✓✓Shift from agrarian/agricultural
to industrialized economies
1. *Mechanization* (1784): steam power, weaving loom
2. *Mass production/Global Trade* (1870): assembly line, electric
energy
3. *Automation/Digital* (1969): computers and electronics
4. *Cyber physical systems* (now): internet of things, networks
• World Becoming Increasingly VUCA -✓✓*Volatile* (disruptive
technologies)
*Uncertain* (global change)
*Complex* (global supply chain)
*Ambiguous* (media/information)
,• Society - Definition -✓✓A community of people who share a common
culture (traditions/values/history)
• Business - Definition and types -✓✓Private, commercial-value
oriented (for-profit, for-benefit, and co-operative) legal enterprises
- Sole Proprietorship
- Partnership
- Corporation
- SME (1-499 employees)
- Large (>500 employees)
• Symbiotic relationship between business and society -✓✓Prosperous
societies = steady demand for goods/services
Prosperous business = jobs, wealth, innovations = improve standard of
living
• The Social Contract -✓✓- An *implicit agreement* among the
members of a society to cooperate for *social benefits*
- Mix of written law and tacit expectations
(financial/ethical/social/environmental business performance)
• The Social Problem -✓✓The *gap* between business social
performance and actual social expectations
, • Social License (to operate) -✓✓The privilege of operating in a society
with minimal formalized restriction
Based on *public trust/social expectations*
• Business Social License Responsibilities -✓✓- Meet today's need
without harming future generations
- Corporate sustainability reports
- *Accountability* for more than economic responsibilities
- Progressive and innovative responses to social, ethical, and
environmental responsibilities
• Ethics of Business -✓✓The rules, standards, codes, or principles that
*provide guidance for morally appropriate behaviour* in managerial
decision making relating to the operation of the business enterprise's
and business' relationship with society
• Business Integrity -✓✓The ability to act honestly, ethically, and in a
socially and morally responsible manner
• Assumptions about business integrity -✓✓- Ethics in business = ethics
in any other institution
- Appropriateness of behaviour is a function of ethical implications +
distribution of harms/benefits
| Latest Questions | 100% Verified Answers | A+
• The Good Company 3 Pillars -✓✓1. Good Management
2. Good Organization (inside oprganizations)
3. Good Citizenship (beyond organization)
• Historical background of Canadian Business System -✓✓-
Pluralistic/heterogenous society (680 first nations + immigrants)
- *Diverse* society and stakeholders interests
• The Four Industrial Revolutions -✓✓Shift from agrarian/agricultural
to industrialized economies
1. *Mechanization* (1784): steam power, weaving loom
2. *Mass production/Global Trade* (1870): assembly line, electric
energy
3. *Automation/Digital* (1969): computers and electronics
4. *Cyber physical systems* (now): internet of things, networks
• World Becoming Increasingly VUCA -✓✓*Volatile* (disruptive
technologies)
*Uncertain* (global change)
*Complex* (global supply chain)
*Ambiguous* (media/information)
,• Society - Definition -✓✓A community of people who share a common
culture (traditions/values/history)
• Business - Definition and types -✓✓Private, commercial-value
oriented (for-profit, for-benefit, and co-operative) legal enterprises
- Sole Proprietorship
- Partnership
- Corporation
- SME (1-499 employees)
- Large (>500 employees)
• Symbiotic relationship between business and society -✓✓Prosperous
societies = steady demand for goods/services
Prosperous business = jobs, wealth, innovations = improve standard of
living
• The Social Contract -✓✓- An *implicit agreement* among the
members of a society to cooperate for *social benefits*
- Mix of written law and tacit expectations
(financial/ethical/social/environmental business performance)
• The Social Problem -✓✓The *gap* between business social
performance and actual social expectations
, • Social License (to operate) -✓✓The privilege of operating in a society
with minimal formalized restriction
Based on *public trust/social expectations*
• Business Social License Responsibilities -✓✓- Meet today's need
without harming future generations
- Corporate sustainability reports
- *Accountability* for more than economic responsibilities
- Progressive and innovative responses to social, ethical, and
environmental responsibilities
• Ethics of Business -✓✓The rules, standards, codes, or principles that
*provide guidance for morally appropriate behaviour* in managerial
decision making relating to the operation of the business enterprise's
and business' relationship with society
• Business Integrity -✓✓The ability to act honestly, ethically, and in a
socially and morally responsible manner
• Assumptions about business integrity -✓✓- Ethics in business = ethics
in any other institution
- Appropriateness of behaviour is a function of ethical implications +
distribution of harms/benefits
