CPSS UPDATED EXAMS TEST PAPER QUESTIONS
AND ANSWERS SURE A+
✔✔Coordinated services - ✔✔means that several child-serving or peer-serving
organizations talk with the family or consumer and agree upon a plan of care that meets
the child's or peer's needs. These organizations can include mental health, education,
juvenile justice, adult criminal justice and child welfare. Case management is necessary
to coordinate service. Also see family centered services and wraparound services.
✔✔Counseling - ✔✔aims to help people develop insight into their problems and identify
resources within themselves that they can use to cope more effectively with their
situation; see also psychotherapy.
✔✔Criminal justice system - ✔✔includes all agencies involved in criminal justice
including the police, probation service, courts and prisons.
✔✔Crisis - ✔✔is a time of extreme trouble and an opportunity for growth.
✔✔Crisis residential treatment services - ✔✔short- term, round-the-clock help provided
in a non-hospital setting during a crisis.
✔✔Cultural competence/culturally appropriate services - ✔✔means a set of values,
attitudes and practices held by an organization or individual service provider that are
, sensitive and responsive to cultural differences. These differences can include race and
ethnicity, national origin, language, beliefs, religion, age, gender, sexual orientation,
physical disability, or family values and customs.
✔✔Culture - ✔✔is the integrated pattern of human behavior that includes thoughts,
communication, actions, customs, beliefs, values, and institutions of a racial, ethnic,
faith or social group.
✔✔De-escalate - ✔✔means to lower the intensity of a situation; often refers to a way of
communicating with a person when they are upset or in crisis.
✔✔Deinstitutionalization - ✔✔is the process of releasing individuals from psychiatric
institutions.
✔✔Dilemma - ✔✔a situation where a difficult decision must be made.
✔✔Disability is a physical or mental impairment that has a substantial and long -
✔✔term adverse effect on a person's ability to carry out normal day-to-day activities.
✔✔Discharge plan - ✔✔is a care plan for people being discharged from a hospital or
residential center.
✔✔Discharge planner - ✔✔is the person on the hospital or residence staff who makes
plans for an individual's health care outside of the hospital; this can be a nurse, doctor,
resident/intern, or social worker.
✔✔Disclose - ✔✔means to share or make known.
✔✔Discrimination - ✔✔is treating a person differently, usually in a negative way, based
on differences in culture, beliefs, or other characteristics.
✔✔Diverse - ✔✔means differing from one another.
✔✔Diversion - ✔✔refers to the movement of an individual from the criminal justice
system or hospital to health and/or social care.
✔✔Drop in centers - ✔✔are centers without structured activity where peers can
socialize.
✔✔Drug dependence - ✔✔occurs when an individual persists in using a drug despite
problems related to the use of the drug, such as legal, health, family, occupational or
other problems resulting from the drug use. It can be diagnosed either with or without
physical dependence, which means issues of tolerance to and withdrawal from the
substance.
AND ANSWERS SURE A+
✔✔Coordinated services - ✔✔means that several child-serving or peer-serving
organizations talk with the family or consumer and agree upon a plan of care that meets
the child's or peer's needs. These organizations can include mental health, education,
juvenile justice, adult criminal justice and child welfare. Case management is necessary
to coordinate service. Also see family centered services and wraparound services.
✔✔Counseling - ✔✔aims to help people develop insight into their problems and identify
resources within themselves that they can use to cope more effectively with their
situation; see also psychotherapy.
✔✔Criminal justice system - ✔✔includes all agencies involved in criminal justice
including the police, probation service, courts and prisons.
✔✔Crisis - ✔✔is a time of extreme trouble and an opportunity for growth.
✔✔Crisis residential treatment services - ✔✔short- term, round-the-clock help provided
in a non-hospital setting during a crisis.
✔✔Cultural competence/culturally appropriate services - ✔✔means a set of values,
attitudes and practices held by an organization or individual service provider that are
, sensitive and responsive to cultural differences. These differences can include race and
ethnicity, national origin, language, beliefs, religion, age, gender, sexual orientation,
physical disability, or family values and customs.
✔✔Culture - ✔✔is the integrated pattern of human behavior that includes thoughts,
communication, actions, customs, beliefs, values, and institutions of a racial, ethnic,
faith or social group.
✔✔De-escalate - ✔✔means to lower the intensity of a situation; often refers to a way of
communicating with a person when they are upset or in crisis.
✔✔Deinstitutionalization - ✔✔is the process of releasing individuals from psychiatric
institutions.
✔✔Dilemma - ✔✔a situation where a difficult decision must be made.
✔✔Disability is a physical or mental impairment that has a substantial and long -
✔✔term adverse effect on a person's ability to carry out normal day-to-day activities.
✔✔Discharge plan - ✔✔is a care plan for people being discharged from a hospital or
residential center.
✔✔Discharge planner - ✔✔is the person on the hospital or residence staff who makes
plans for an individual's health care outside of the hospital; this can be a nurse, doctor,
resident/intern, or social worker.
✔✔Disclose - ✔✔means to share or make known.
✔✔Discrimination - ✔✔is treating a person differently, usually in a negative way, based
on differences in culture, beliefs, or other characteristics.
✔✔Diverse - ✔✔means differing from one another.
✔✔Diversion - ✔✔refers to the movement of an individual from the criminal justice
system or hospital to health and/or social care.
✔✔Drop in centers - ✔✔are centers without structured activity where peers can
socialize.
✔✔Drug dependence - ✔✔occurs when an individual persists in using a drug despite
problems related to the use of the drug, such as legal, health, family, occupational or
other problems resulting from the drug use. It can be diagnosed either with or without
physical dependence, which means issues of tolerance to and withdrawal from the
substance.
