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NCOA TEST 2 QUESTIONS WITH COMPLETE ANSWERS..

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NCOA TEST 2 QUESTIONS WITH COMPLETE ANSWERS

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Leader Influence - You tell SSgt Oak, "Since you've earned trust and confidence from
your peers and subordinates, you'll be in charge while I'm TDY. I know your
subordinates will recognize your ability to take appropriate measures as a result of me
putting you in charge. I expect you to resolve schedules, work assignments,
interpersonal conflicts, and discipline issues effectively, appropriately, and positively.
Your comments BEST identify _____________ powers.
A. Coercive and connection
B. Legitimate and coercive
C. Legitimate and connection


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Legitimate and coercive




Diversity - TSgt Haywood heard SrA Brooke and SrA Jones discussing their usual
weekly lunch plans. A1C Litvak joined in and said, "How come you guys never invite
me? Is it because I'm a female? SrA Jones laughed and said, "We never invited you

,before, what makes you think we're going to start now?" Litvak dropped her head and
walked out. Later, Haywood reflects to himself, "I should have said something to those
two, but I have bigger fish to fry than getting involved in Airmen's lunch plans. Litvak
will just have to get over it. It must be okay because, she didn't complain to me."
TSgt Haywood's action BEST illustrates _______ and its impact on mission effectiveness.
A. Assumption
B. Social biases
C. Denial collusion


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Denial collusion




TSgt Becher is leading a problem solving event in the Fuels Flight. At the first meeting
she says, "We have to decrease the response time to fuel the KC-135s. Command Post
is receiving complaints daily." After the meeting breaks, a team follows the next fuel
run to the flight line to observe the entire process. While at the plane, Becher
discusses the issue with the crew chief and pilot. The next day, the team meets again.
TSgt Becher says, "We must write out the issue and make sure it includes all the facts."
After the team completes Becher's task, all team members agree and finalize the
issue." TSgt Becher's _____ will MOST likely _____ mission effectiveness a. understanding
of clarify and validate the problem; increase
b. misunderstanding of clarify and validate the problem; decrease
c. understanding of an improvement project; increase
d. misunderstanding of an improvement project; decrease


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understanding of clarify and validate the problem; increase




TSgt Carver has been tasked with purchasing a new big screen television for the
Airmen's break room. TSgt Carver thinks, "I have to purchase a television for the break
room. It must be at least 50 inches and cost less than $750. It would be nice to have

,high definition picture and HDMI ports." After planning, Carver searches the GSA
Advantage website and finds many options. He picks the top three choices and puts
them in order. Before submitting to the resource advisor, Carver contemplates, "Did I
miss anything? Am I sure these are the best options?" Later, the flight chief thanks
Carver for being under budget and getting extra features he desired. TSgt Carver's
actions BEST illustrates ___________ and its impact on NCO effectiveness.
a. AFSO21 desired effects
b. a Just Do It setting
c. decision analysis


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decision analysis




TSgt Watson was tasked to review all of the applications for postal duty to identify any
disqualifying information or to remove any applications that didn't contain the
minimum requirements. He followed the checklist carefully to understand the
requirements and set about his task. First he removed packages from those who were
above or below the rank requirement. Then removed the ones who didn't have the
required previous experience. Finally, he removed packages of anyone with a referral
EPR within the last 3 years. The remaining packages only contained those qualified for
overseas postal duty. TSgt Watson's actions BEST illustrate __________________ and its impact
on mission effectiveness.
a. unlawful discrimination
b. systemic discrimination
c. lawful discrimination


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lawful discrimination




During a counseling session, TSgt Foye says, "I'm not sure why you continue to
intentionally use the old process. Last week I was forced to give you an LOC, but you

, still haven't adapted. Your co-worker got to leave work early yesterday because of
their participation. The superintendent has promoted this change since it began. If
you want to stay a SSgt, I suggest you get on board. The sections morale has been
suffering and customers are complaining about the inconsistency." The scenario BEST
illustrates the _____ piece of the TIPO Model and its impact on mission effectiveness.
a. trust in a process
b. personal powers
c. position powers


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position powers




Ethical Leadership - TSgt Spencer has a great deal of respect for his supervisor, MSgt
Ford. Their section is preparing for a base level inspection and Ford tells Spencer that
he expects the highest score. However, Spencer knows there are some major areas
that need work and they don't have time to fix them. Because he doesn't want to let
Ford down, Spencer decides to hide the items from the inspection team.
TSgt Spencer's actions BEST illustrates the ethical trap of__________.
A. Worry over image
B. Drive for success
C. Loyalty syndrome


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Loyalty syndrome




Diversity - While briefing at the First-Term Airmen Center, TSgt Breedlove says, "It is
important for young Airmen to understand you will be working with diverse
individuals that bring different traits to the job. While some traits are permanent, job
knowledge, responsibilities, four-dimensions of wellness, and level of education will
evolve during your time in the Air Force."
TSgt Breedlove's comments BEST identify _____.

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