BUAD 2200 EXAM 1 (CHAPTERS 1-4) QUESTIONS
WITH VERIFIED ANSWERS
Most people are good listeners. - Answers - False
Which of the following countries represents a high-context culture?
a...Germany
b...United States
c...Norway
d...Japan - Answers - Answer: d...Japan
Zach's company does business globally. By associating with people from diverse
cultures, Zach can widen his knowledge of intercultural messages and can increase his
tolerance of differences. - Answers - True
North Americans consider time a precious commodity and correlate it with productivity,
efficiency, and money. - Answers - True
Businesses that want to capitalize on cultural diversity need to train workers to think and
act alike to reduce conflicts. - Answers - False
Because of today's communication technology, employees in today's workforce can
expect to write fewer messages. - Answers - False
For Americans words are very important, especially in contracts and negotiations. -
Answers - True
Ryan has an upcoming business meeting with a person from Germany. Because Ryan
has never met this person, he is worried about traveling there to do business for his
company. Ryan could reduce his worry by assuming that his German associate is
similar to him. - Answers - False
Which of the following is not a dimension of culture?
a...Time orientation
b...Individualism
,c...Power distance
d...Tolerance - Answers - Answer: d...Tolerance
Which of the following statements is most accurate?
a...Today's use of digital media requires less written communication.
b...The need for well-written messages has declined in today's workforce.
c...Employers rank soft skills as less valuable than hard skills.
d...Social media are playing an increasingly prominent role in business. - Answers -
Answer: d...Social media are playing an increasingly prominent role in business.
Which of the following statements about nonverbal communication is most accurate?
a...Nonverbal communication applies to only intended messages.
b...Nonverbal communication comprises very little of a message that is sent or received.
c...When verbal and nonverbal messages contradict, receivers believe that the verbal
message is more accurate.
d...Meanings of nonverbal behaviors are often influenced by the communication context
and by one's culture. - Answers - Answer: d...Meanings of nonverbal behaviors are
often influenced by the communication context and by one's culture.
Greg will be the student speaker for graduation. To ensure that his nonverbal cues
support his verbal message, he should ask friends and family to monitor his conscious
and unconscious body movements and gestures. - Answers - True
Which of the following countries would likely view a business contract as a binding
document?
a...Germany
b...Mexico
c...Japan
d...Greece - Answers - Answer: a...Germany
According to Edward T. Hall, which spatial zone is the largest? - Answers - Public
, Every country has a unique culture or common heritage that
a...is created by a structured educational system.
b...results from a common gene pool.
c...teaches its members how to behave and conditions their reactions.
d...comes from an orderly system of government and laws. - Answers - teaches its
members how to behave and conditions their reactions.
Communication noise is - Answers - anything that interrupts the transmission of a
message.
Which of the following is not an element of the communication process?
a...Displaying empathy
b...Selecting a communication channel
c...Providing feedback
d...Forming an idea - Answers - Answer: a...Displaying empathy
Courteous business messages
a...All answer choices are correct.
b...avoid using words that sound demanding or preachy.
c...often turn demands into rhetorical questions.
d...avoid hostility or anger. - Answers - Answer: a...All answer choices are correct.
Ben Franklin stated this opinion about business messages: To be good, it ought to have
a tendency to benefit the reader. His opinion reflects the importance of analyzing the
purpose of the message. - Answers - False
The following sentence represents an audience focus: Our product guarantee becomes
effective after we receive full payment. - Answers - False
When preparing a business message, you should make your writing audience oriented.
Audience oriented means you should - Answers - concentrate on looking at the problem
from the receiver's perspective.
WITH VERIFIED ANSWERS
Most people are good listeners. - Answers - False
Which of the following countries represents a high-context culture?
a...Germany
b...United States
c...Norway
d...Japan - Answers - Answer: d...Japan
Zach's company does business globally. By associating with people from diverse
cultures, Zach can widen his knowledge of intercultural messages and can increase his
tolerance of differences. - Answers - True
North Americans consider time a precious commodity and correlate it with productivity,
efficiency, and money. - Answers - True
Businesses that want to capitalize on cultural diversity need to train workers to think and
act alike to reduce conflicts. - Answers - False
Because of today's communication technology, employees in today's workforce can
expect to write fewer messages. - Answers - False
For Americans words are very important, especially in contracts and negotiations. -
Answers - True
Ryan has an upcoming business meeting with a person from Germany. Because Ryan
has never met this person, he is worried about traveling there to do business for his
company. Ryan could reduce his worry by assuming that his German associate is
similar to him. - Answers - False
Which of the following is not a dimension of culture?
a...Time orientation
b...Individualism
,c...Power distance
d...Tolerance - Answers - Answer: d...Tolerance
Which of the following statements is most accurate?
a...Today's use of digital media requires less written communication.
b...The need for well-written messages has declined in today's workforce.
c...Employers rank soft skills as less valuable than hard skills.
d...Social media are playing an increasingly prominent role in business. - Answers -
Answer: d...Social media are playing an increasingly prominent role in business.
Which of the following statements about nonverbal communication is most accurate?
a...Nonverbal communication applies to only intended messages.
b...Nonverbal communication comprises very little of a message that is sent or received.
c...When verbal and nonverbal messages contradict, receivers believe that the verbal
message is more accurate.
d...Meanings of nonverbal behaviors are often influenced by the communication context
and by one's culture. - Answers - Answer: d...Meanings of nonverbal behaviors are
often influenced by the communication context and by one's culture.
Greg will be the student speaker for graduation. To ensure that his nonverbal cues
support his verbal message, he should ask friends and family to monitor his conscious
and unconscious body movements and gestures. - Answers - True
Which of the following countries would likely view a business contract as a binding
document?
a...Germany
b...Mexico
c...Japan
d...Greece - Answers - Answer: a...Germany
According to Edward T. Hall, which spatial zone is the largest? - Answers - Public
, Every country has a unique culture or common heritage that
a...is created by a structured educational system.
b...results from a common gene pool.
c...teaches its members how to behave and conditions their reactions.
d...comes from an orderly system of government and laws. - Answers - teaches its
members how to behave and conditions their reactions.
Communication noise is - Answers - anything that interrupts the transmission of a
message.
Which of the following is not an element of the communication process?
a...Displaying empathy
b...Selecting a communication channel
c...Providing feedback
d...Forming an idea - Answers - Answer: a...Displaying empathy
Courteous business messages
a...All answer choices are correct.
b...avoid using words that sound demanding or preachy.
c...often turn demands into rhetorical questions.
d...avoid hostility or anger. - Answers - Answer: a...All answer choices are correct.
Ben Franklin stated this opinion about business messages: To be good, it ought to have
a tendency to benefit the reader. His opinion reflects the importance of analyzing the
purpose of the message. - Answers - False
The following sentence represents an audience focus: Our product guarantee becomes
effective after we receive full payment. - Answers - False
When preparing a business message, you should make your writing audience oriented.
Audience oriented means you should - Answers - concentrate on looking at the problem
from the receiver's perspective.
