BUAD 2200 CHAPTER 2 QUIZ QUESTIONS WITH
VERIFIED ANSWERS
Which statement is an example of psychological noise? - Answers - Tanner's coworker
dismisses his product suggestions because she thinks he is too inexperienced.
Anita was trying to participate in a Zoom call for work but she had trouble concentrating
because there was a construction crew making loud noise on the street next to her
office window. This is an example of ___________ noise. - Answers - physical
Kim intends to say something to her employee to explain why he is being transferred to
a new project. The thought that Kim intends to communicate is - Answers - meaning.
When Lori found out her product concept was rejected, she stormed into her boss's
office and yelled at him. Lori was experiencing emotional - Answers - hijacking.
Which of these is a domain of emotional intelligence? - Answers - Self-management
Heidi was once robbed at the train station, so now every time she enters the train
station she starts to shake and feel afraid. For Heidi, the train station is a - Answers -
trigger.
Grayson knows the reason he feels angry toward his co-worker is actually because he
had a fight with his girlfriend and is now directing his frustration to those at work. He
calms himself down and approaches his co-worker with the respect he deserves.
Grayson is demonstrating - Answers - self-awareness.
Which employee demonstrates high empathy during interpersonal communication? -
Answers - The employee who directs conversations to topics that focus on the needs of
others.
Which term involves having the discipline to hold off on current urges in order to meet
long-term intentions? - Answers - self-management
Which employee demonstrates low self-management during interpersonal
communication? - Answers - The employee who frequently vents frustrations without a
constructive work purpose.
Which employee demonstrates the active listening skill of clarifying? - Answers - The
employee who asks the other person to explain a point more completely.
VERIFIED ANSWERS
Which statement is an example of psychological noise? - Answers - Tanner's coworker
dismisses his product suggestions because she thinks he is too inexperienced.
Anita was trying to participate in a Zoom call for work but she had trouble concentrating
because there was a construction crew making loud noise on the street next to her
office window. This is an example of ___________ noise. - Answers - physical
Kim intends to say something to her employee to explain why he is being transferred to
a new project. The thought that Kim intends to communicate is - Answers - meaning.
When Lori found out her product concept was rejected, she stormed into her boss's
office and yelled at him. Lori was experiencing emotional - Answers - hijacking.
Which of these is a domain of emotional intelligence? - Answers - Self-management
Heidi was once robbed at the train station, so now every time she enters the train
station she starts to shake and feel afraid. For Heidi, the train station is a - Answers -
trigger.
Grayson knows the reason he feels angry toward his co-worker is actually because he
had a fight with his girlfriend and is now directing his frustration to those at work. He
calms himself down and approaches his co-worker with the respect he deserves.
Grayson is demonstrating - Answers - self-awareness.
Which employee demonstrates high empathy during interpersonal communication? -
Answers - The employee who directs conversations to topics that focus on the needs of
others.
Which term involves having the discipline to hold off on current urges in order to meet
long-term intentions? - Answers - self-management
Which employee demonstrates low self-management during interpersonal
communication? - Answers - The employee who frequently vents frustrations without a
constructive work purpose.
Which employee demonstrates the active listening skill of clarifying? - Answers - The
employee who asks the other person to explain a point more completely.
