BU288 ACTUAL FINALS EXAM ALL QUESTIONS
AND ANSWERS SURE A+
✔✔Four key facets of transformational leaders - ✔✔- idealized influence: confident and
powerful role model
- inspirational motivation: appealing vision
- intellectual stimulation: encourages critical thought and creativity
- individualized consideration: treating employees as individuals.
✔✔Charisma - ✔✔The ability to command strong loyalty and devotion from followers
and thus have a strong influence over them.
✔✔Negative behaviours of charismatic leaders - ✔✔Charismatic leaders may:
- seek self-glorifying projects
- ignore certain info
- be inflexible
- be blinded by excessive confidence and optimism
✔✔Social exchange theory - ✔✔individuals who are treated favourably by others feel
obliged to reciprocate by responding positively
✔✔LMX Theory - ✔✔Focuses on the relationship that develops between a leader and
employee. Goal is to maintain high Social Exchange relationships
,✔✔Positive Leadership (define) - ✔✔Leadership that focuses on leader behaviours and
interpersonal dynamics that increase followers' confidence and result in positive
outcomes beyond task compliance.
✔✔Positive Leadership (list) - ✔✔- Empowering
- Ethical
- Authentic
- Servant
✔✔Empowering Leaderhsip - ✔✔Implementing conditions that allow power to be
shared among employees.
✔✔Ethical Leadership - ✔✔Involves the demonstration of normatively appropriate
conduct (openness, fairness honesty) through personal actions and interpersonal
relationships
✔✔Four key behaviours of authentic leadership - ✔✔- self awareness
- relational transparency (presenting one's true self)
- balanced processing (analysis of all relevant info)
- internalized moral perspective
✔✔Six key characteristics of servant leadership - ✔✔- empowering and developing
people
- humility
- authenticity
- interpersonal acceptance
- providing direction
- stewardship
✔✔Gender differences in leadership styles - ✔✔- Women are more democratic
- Women are more transformational
- Transactional: women are more contingent, men are more laissez-faire and
management by exception
✔✔why are women under represented in management - ✔✔- glass ceiling
- labyrinth (more obstacles, not just GC)
- role congruity theory
✔✔Implicit Leadership Theory - ✔✔individuals hold a set of beliefs about the kinds of
attributes, personality characteristics, skills, and behaviours that contribute to or impede
outstanding leadership
, ✔✔Leadership categorization theory - ✔✔people are more likely to view somebody as a
leader and to evaluate them as a more effective leader when they possess prototypical
characteristics of leadership
✔✔Initiating structure - ✔✔the degree to which a leader concentrates on group goal
attainment
✔✔Global leadership - ✔✔having leadership capabilities to function effectively in
different cultures
✔✔Motivation to lead - ✔✔The desire to attain leadership roles
✔✔Communication - ✔✔the process by which information is exchanged between a
sender and a receiver.
✔✔when does effective communication occur - ✔✔- right people
- right information
- timely manner
✔✔Communication process (sender to receiver) - ✔✔1. thinking
2. encoding
3. transmitting
4. perceiving
5. decoding
6. understanding
✔✔Chain of command - ✔✔the lines of authority and formal reporting relationships in an
organization.
✔✔Forms of communication accomplished under chain of command. - ✔✔- Downward:
management to employees
- Upward: employees to management
- Horizontal: between departments
✔✔Problems with the chain of command - ✔✔Informal communication: not consider by
CoC model
Slowness: especially for horizontal
Filtering: message can be watered down or stopped.
✔✔Effectiveness of manager-employee communication depends on: - ✔✔- how
employees allocate time
- how long it takes to learn a job
AND ANSWERS SURE A+
✔✔Four key facets of transformational leaders - ✔✔- idealized influence: confident and
powerful role model
- inspirational motivation: appealing vision
- intellectual stimulation: encourages critical thought and creativity
- individualized consideration: treating employees as individuals.
✔✔Charisma - ✔✔The ability to command strong loyalty and devotion from followers
and thus have a strong influence over them.
✔✔Negative behaviours of charismatic leaders - ✔✔Charismatic leaders may:
- seek self-glorifying projects
- ignore certain info
- be inflexible
- be blinded by excessive confidence and optimism
✔✔Social exchange theory - ✔✔individuals who are treated favourably by others feel
obliged to reciprocate by responding positively
✔✔LMX Theory - ✔✔Focuses on the relationship that develops between a leader and
employee. Goal is to maintain high Social Exchange relationships
,✔✔Positive Leadership (define) - ✔✔Leadership that focuses on leader behaviours and
interpersonal dynamics that increase followers' confidence and result in positive
outcomes beyond task compliance.
✔✔Positive Leadership (list) - ✔✔- Empowering
- Ethical
- Authentic
- Servant
✔✔Empowering Leaderhsip - ✔✔Implementing conditions that allow power to be
shared among employees.
✔✔Ethical Leadership - ✔✔Involves the demonstration of normatively appropriate
conduct (openness, fairness honesty) through personal actions and interpersonal
relationships
✔✔Four key behaviours of authentic leadership - ✔✔- self awareness
- relational transparency (presenting one's true self)
- balanced processing (analysis of all relevant info)
- internalized moral perspective
✔✔Six key characteristics of servant leadership - ✔✔- empowering and developing
people
- humility
- authenticity
- interpersonal acceptance
- providing direction
- stewardship
✔✔Gender differences in leadership styles - ✔✔- Women are more democratic
- Women are more transformational
- Transactional: women are more contingent, men are more laissez-faire and
management by exception
✔✔why are women under represented in management - ✔✔- glass ceiling
- labyrinth (more obstacles, not just GC)
- role congruity theory
✔✔Implicit Leadership Theory - ✔✔individuals hold a set of beliefs about the kinds of
attributes, personality characteristics, skills, and behaviours that contribute to or impede
outstanding leadership
, ✔✔Leadership categorization theory - ✔✔people are more likely to view somebody as a
leader and to evaluate them as a more effective leader when they possess prototypical
characteristics of leadership
✔✔Initiating structure - ✔✔the degree to which a leader concentrates on group goal
attainment
✔✔Global leadership - ✔✔having leadership capabilities to function effectively in
different cultures
✔✔Motivation to lead - ✔✔The desire to attain leadership roles
✔✔Communication - ✔✔the process by which information is exchanged between a
sender and a receiver.
✔✔when does effective communication occur - ✔✔- right people
- right information
- timely manner
✔✔Communication process (sender to receiver) - ✔✔1. thinking
2. encoding
3. transmitting
4. perceiving
5. decoding
6. understanding
✔✔Chain of command - ✔✔the lines of authority and formal reporting relationships in an
organization.
✔✔Forms of communication accomplished under chain of command. - ✔✔- Downward:
management to employees
- Upward: employees to management
- Horizontal: between departments
✔✔Problems with the chain of command - ✔✔Informal communication: not consider by
CoC model
Slowness: especially for horizontal
Filtering: message can be watered down or stopped.
✔✔Effectiveness of manager-employee communication depends on: - ✔✔- how
employees allocate time
- how long it takes to learn a job
