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ESSENTIALS OF NEGOTIATION UPDATED ACTUAL QUESTIONS AND CORRECT ANSWERS COMPLETE STUDY GUIDE FULL SOLUTION

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ESSENTIALS OF NEGOTIATION UPDATED ACTUAL QUESTIONS AND CORRECT ANSWERS COMPLETE STUDY GUIDE FULL SOLUTION

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ESSENTIALS OF NEGOTIATION UPDATED
ACTUAL QUESTIONS AND CORRECT
ANSWERS COMPLETE STUDY GUIDE FULL
SOLUTION

●● Bargaining
Answer: describes the competitive, win-lose situation


●● Negotiation
Answer: Win-win


●● What are the 6 characteristics that all negotiations have?
Answer: 1. there are 2 or more parties
2. there is a conflict of needs and desires between 2 or more parties
3. parties negotiate because they think they can get a better deal than by
simply accepting what the other side offers them
4. parties expect a "give-and-take" process
5. parties search for an agreement rather than fight openly
6. successful negotiation involves the management of tangibles and
resolution of intangibles


●● Parties search for an agreement rather than?

,Answer: 1. fight openly
2. capitulate (give in, surrender)
3. break off contact permanently
4. take their dispute to a third party


●● Tangibles
Answer: the price or the terms of agreement


●● Intangibles
Answer: - psychological motivations
- ex: winning, losing, saving face


●● Interdependence
Answer: - the parties need each other in order to accomplish their
objectives
- parties characterized by interlocking goals
- mutual dependency


●● True or false: In negotiations, parties need each other to achieve their
preferred outcomes or objectives.
Answer: True

, ●● True or False: Interdependent goals are an important aspect of
negotiations.
Answer: True


●● 1. win-lose
2. win-win
Answer: 1. I win, you lose.
2. opportunities for both parties to gain


●● What are the 2 types of interdependence that affect outcomes?
Answer: 1. zero-sum or distributive- one winner
2. non-zero-sum or integrative- mutual gains situation


●● True or False: Interdependence and the structure of the situation
shape processes and outcomes.
Answer: True


●● What are the 8 situations when a negotiator should not negotiate?
Answer: 1. when you'd "lose the farm"
2. When you're "sold out"
3. When the demands are unethical
4. when you don't care
5. when you don't have time

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