BCOM FINAL PAPER TESTED QUESTIONS
WITH VERIFIED ANSWERS COMPLETE
STUDY SHEET
●● When responding to an e-mail message, insert your responses to
parts of the incoming message using a different font or color or your
initials.
Answer: True
●● A complimentary closing such as Cheers or All the best is optional in
the closing of an e-mail message, but providing your name is mandatory.
Answer: True
●● Unlike e-mail, instant and text messaging are not subject to
discovery and may not be used in lawsuits.
Answer: False
●● Which of the following subject lines would be most effective for an
e-mail or memo?
Answer: d. FYI--PhotoShop Training, May 15
●● Which of the following is good advice when sending texts or instant
messages on the job?
,Answer: d. Use good grammar and proper spelling.
●● Which of the following statements about social networking is
inaccurate?
Answer: a. Social networks provide no liabilities for businesses.
●● Which of the following is the best tip for employees who use social
networking sites?
Answer: d. Establish boundaries, and don't share information online that
you would not be comfortable sharing openly in the office.
●● When replying to an e-mail, what tip should you follow?
Answer: b. Begin your response with the main idea.
●● Wikis can be used to collect and disseminate information to large
audiences to create a database for knowledge management, to generate
feedback from employees, to facilitate project management, and to share
information between corporate headquarters and satellite offices.
Answer: True
●● A blog is a(n) ________ .
Answer: d. website with journal entries on any imaginable topic usually
written by one person
, ●● Do not use texting or instant messaging at work to notify others of
sad news, sensitive business matters, or urgent meetings.
Answer: True
●● Memos are necessary for internal communications that are long,
demand formality, inform employees who may not have access to e-
mail, and ________ .
Answer: b. require a permanent record
●● Recruiters now routinely check applicants' online presence in the
screening process.
Answer: True
●● An e-mail message would appropriate for all of the following
situations except ________ .
Answer: c. as a substitute for face-to-face conversations or phone calls
●● Many companies now use RSS (Really Simply Syndication) to
________ .
Answer: d. keep informed of breaking news
●● To demonstrate professionalism, you should avoid sending personal
e-mails, instant messages, or texts from work.
Answer: True
WITH VERIFIED ANSWERS COMPLETE
STUDY SHEET
●● When responding to an e-mail message, insert your responses to
parts of the incoming message using a different font or color or your
initials.
Answer: True
●● A complimentary closing such as Cheers or All the best is optional in
the closing of an e-mail message, but providing your name is mandatory.
Answer: True
●● Unlike e-mail, instant and text messaging are not subject to
discovery and may not be used in lawsuits.
Answer: False
●● Which of the following subject lines would be most effective for an
e-mail or memo?
Answer: d. FYI--PhotoShop Training, May 15
●● Which of the following is good advice when sending texts or instant
messages on the job?
,Answer: d. Use good grammar and proper spelling.
●● Which of the following statements about social networking is
inaccurate?
Answer: a. Social networks provide no liabilities for businesses.
●● Which of the following is the best tip for employees who use social
networking sites?
Answer: d. Establish boundaries, and don't share information online that
you would not be comfortable sharing openly in the office.
●● When replying to an e-mail, what tip should you follow?
Answer: b. Begin your response with the main idea.
●● Wikis can be used to collect and disseminate information to large
audiences to create a database for knowledge management, to generate
feedback from employees, to facilitate project management, and to share
information between corporate headquarters and satellite offices.
Answer: True
●● A blog is a(n) ________ .
Answer: d. website with journal entries on any imaginable topic usually
written by one person
, ●● Do not use texting or instant messaging at work to notify others of
sad news, sensitive business matters, or urgent meetings.
Answer: True
●● Memos are necessary for internal communications that are long,
demand formality, inform employees who may not have access to e-
mail, and ________ .
Answer: b. require a permanent record
●● Recruiters now routinely check applicants' online presence in the
screening process.
Answer: True
●● An e-mail message would appropriate for all of the following
situations except ________ .
Answer: c. as a substitute for face-to-face conversations or phone calls
●● Many companies now use RSS (Really Simply Syndication) to
________ .
Answer: d. keep informed of breaking news
●● To demonstrate professionalism, you should avoid sending personal
e-mails, instant messages, or texts from work.
Answer: True
