MGT 420 Exam | Verified Exam Questions and Answers | Latest Updated Study Material 2026

MGT 420 Exam | Verified Exam Questions and Answers | Latest Updated
Study Material 2026

Question:

Organizational Behavior
Answer:

study of individuals or groups in
organizations

Question:

Emotional intelligence
Answer:

is an ability to understand

Question:

and manage emotions in
one's relationships with
others.
What is management
Answer:

is the

Question:

process of planning,
organizing, leading, and
controlling the use of
resources to accomplish
performance goals.
What are the 3 major categories of managerial roles
Answer:

top middle
team leader

, Question:

List the 3 essential managerial skills.
Answer:

conceptual human technical

Question:

Who is the father of scientific management?
Answer:

frederick taylor

Question:

What is a bureaucratic organization?
Answer:

principles of

Question:

logic, order, and legitimate authority
Draw Maslow's hierarchy.
Answer:

The lower order needs include
physiological,

Question:

safety, and social concerns, and the higher order needs include esteem and selfactualization
concerns.
Explain McGregor's theory X and Y
Answer:

x people dislike work y
people are willing to work

Question:

What is the contingency approach of management?
Answer:

identifies