WCU NURS 100 FINAL EXAM STUDY GUIDE | FOUNDATIONS OF NURSING
PRACTICE QUESTIONS & ANSWERS 2026/2027
INTRAPERSONAL COMMUNICATION - ✔✔Communication within an individual (self-talk)
SMALL GROUP COMMUNICATION - ✔✔Communication within a group of people working
towards a mutual goal.
S.O.L.E.R. - ✔✔S- sit facing the patient
O- open posture
L- lean forwards the patient
E- eye contact
R- relax
"Do" for communication - ✔✔Silence
Present reality
Actively listen
Ask questions (SOLER)
Use open-ended questions
Summarize
Offer self
Touch
Set boundaries!
"Don't of communication - ✔✔Ask irrelevant questions
Offering personal opinions
,Stereotype
Give advice
Give false Reassurance/hope
Minimizing feelings
Change topic
Judge
Offer sympathy
Ask why questions!
T or F: The following is a form of therapeutic communication:
If I were you, I would take the medication the doctor prescribed. - ✔✔False
T or F: The following is a form of therapeutic communication:
Tell me what your concerns are regarding the procedure. - ✔✔True
AIDET - ✔✔A-Acknowledge
I-Introduce
D-Duration
E-Explanation
T-Thank you
ISBAR - ✔✔IDENTIFY
SITUATION
BACKGROUND
,ASSESSMENT
RECOMMENDATION
Pre interaction, orientation, working, resolution (termination) - ✔✔The phases of
communication between the nurse and a patient
Preinteraction - ✔✔Phase of nurse/ patient interaction which happens prior to meeting
patient, gathering information about them (name, DOB
Orientation - ✔✔When the nurse and the patient meet, get to know each other, and learn to
trust each other, nurse introducing themselves to patient
Working - ✔✔When the nurse and the patient work together to solve problems and
accomplish goals
Resolution (termination) - ✔✔End of the nurse-client relationship
What is the #1 way to prevent the spread of infections? - ✔✔Hand Hygiene
Most infections which happen in the health care facility are due to - ✔✔Healthcare workers
hands
What does the nonspecific innate immune defense system do? - ✔✔it keeps infections out of
the body
What does the nonspecific innate defense system consist of? - ✔✔Skin, hair, nails, mucous
membranes
, What is the action of the specific adaptive defense system? - ✔✔it finds the pathogens that
got into the body through the nonspecific defenses
There are a number of ways to stop the chain of infection, describe some of them. -
✔✔Sanitation, disinfection, sterilization, handwashing, isolating, ppe, medical asepsis
technique, sterile asepsis technique, cover wounds, keep skin intact, immunizations, diet and
exercise, reduce stress
Isolation precautions - ✔✔Used when a patient who is at high risk for acquiring
microorganisms from either the environment or from other patients, staff, or visitors
Neutropenic isolation - ✔✔Neutropenia (low neutrophils, wbc)
-Low WBCs [normal is 5,000 to 10,000]
-No fresh flowers
-WASH hands, wear a mask, be super clean
DVT
pneumonia
loss of consciousness
infection - ✔✔Potential complications after surgery
Signs and symptoms of phlebitis at an IV site - ✔✔Erythema, tenderness, drainage, hard
palpable cord
Immunocompromised - ✔✔When a person has a low number of neutrophils in their immune
system, they become
Patients with aids or those on immunosuppresants - ✔✔Who is at risk for being
immuncompromised
PRACTICE QUESTIONS & ANSWERS 2026/2027
INTRAPERSONAL COMMUNICATION - ✔✔Communication within an individual (self-talk)
SMALL GROUP COMMUNICATION - ✔✔Communication within a group of people working
towards a mutual goal.
S.O.L.E.R. - ✔✔S- sit facing the patient
O- open posture
L- lean forwards the patient
E- eye contact
R- relax
"Do" for communication - ✔✔Silence
Present reality
Actively listen
Ask questions (SOLER)
Use open-ended questions
Summarize
Offer self
Touch
Set boundaries!
"Don't of communication - ✔✔Ask irrelevant questions
Offering personal opinions
,Stereotype
Give advice
Give false Reassurance/hope
Minimizing feelings
Change topic
Judge
Offer sympathy
Ask why questions!
T or F: The following is a form of therapeutic communication:
If I were you, I would take the medication the doctor prescribed. - ✔✔False
T or F: The following is a form of therapeutic communication:
Tell me what your concerns are regarding the procedure. - ✔✔True
AIDET - ✔✔A-Acknowledge
I-Introduce
D-Duration
E-Explanation
T-Thank you
ISBAR - ✔✔IDENTIFY
SITUATION
BACKGROUND
,ASSESSMENT
RECOMMENDATION
Pre interaction, orientation, working, resolution (termination) - ✔✔The phases of
communication between the nurse and a patient
Preinteraction - ✔✔Phase of nurse/ patient interaction which happens prior to meeting
patient, gathering information about them (name, DOB
Orientation - ✔✔When the nurse and the patient meet, get to know each other, and learn to
trust each other, nurse introducing themselves to patient
Working - ✔✔When the nurse and the patient work together to solve problems and
accomplish goals
Resolution (termination) - ✔✔End of the nurse-client relationship
What is the #1 way to prevent the spread of infections? - ✔✔Hand Hygiene
Most infections which happen in the health care facility are due to - ✔✔Healthcare workers
hands
What does the nonspecific innate immune defense system do? - ✔✔it keeps infections out of
the body
What does the nonspecific innate defense system consist of? - ✔✔Skin, hair, nails, mucous
membranes
, What is the action of the specific adaptive defense system? - ✔✔it finds the pathogens that
got into the body through the nonspecific defenses
There are a number of ways to stop the chain of infection, describe some of them. -
✔✔Sanitation, disinfection, sterilization, handwashing, isolating, ppe, medical asepsis
technique, sterile asepsis technique, cover wounds, keep skin intact, immunizations, diet and
exercise, reduce stress
Isolation precautions - ✔✔Used when a patient who is at high risk for acquiring
microorganisms from either the environment or from other patients, staff, or visitors
Neutropenic isolation - ✔✔Neutropenia (low neutrophils, wbc)
-Low WBCs [normal is 5,000 to 10,000]
-No fresh flowers
-WASH hands, wear a mask, be super clean
DVT
pneumonia
loss of consciousness
infection - ✔✔Potential complications after surgery
Signs and symptoms of phlebitis at an IV site - ✔✔Erythema, tenderness, drainage, hard
palpable cord
Immunocompromised - ✔✔When a person has a low number of neutrophils in their immune
system, they become
Patients with aids or those on immunosuppresants - ✔✔Who is at risk for being
immuncompromised
