TRAINING AND DEVELOPMENT
CERTIFICATION EVALUATION VERIFIED
QUESTIONS WITH COMPLETE SOLUTIONS
●● An employee's performance can be illustrated through what formula:
Answer: P(performance)= f(knowledge, skills, abilities and situation),
where (P) is a function of (f)
●● Questions to ask pertaining to KSAs:
Answer: Knowledge: Does the employee know how to do the job?
Skills: Is the employee equipped to do the job?
Abilities: Does the employee have the aptitude to do the job?
●● Training often refers to:
Answer: improving skills needed to perform better in the current job.
●● Development often refers to:
Answer: improving knowledge for the future.
●● What is the end goal when it comes to training:
,Answer: Achieving Organizational Goals
●● How can the success of training be measured:
Answer: by the amount of learning that occurs and that is transferred to
the job.
●● HR Planning (training)
Answer: When it is difficult to fin already trained job candidates, HR
staff will often find people within the organization and train them for a
job or duty that is necessary withing the organization.
●● Job Analysis (training):
Answer: Helps determine job specific training and development needs.
The preparation of a multi-skilled work forces can give the organization
the flexibility to redesign jobs and assign people to them.
●● Recruitment and Selection (Training):
Answer: Needs and skills can be acquired from outside the organization
through recruitment or cultivated from the inside through training. When
organizations recruit from the outside, they not only incur costs, they
also limit the ability for promotion within the organization. As a result,
organizations have developed programs for training in current and future
positions.
●● Career and Management Planning (training):
, Answer: Training and development can reduce turnover when people are
enabled to acquire skills permitting them to move from one job to
another. Because well trained individuals can take their skills and leave
for another organization, organizations link training and development to
career and management planning.
●● Compensation (training):
Answer: It is often a good practice for an organization to link some form
of reward to the training and development process, as it may motivate
employees to become more engaged.
●● What has made it increasingly difficult to fill some HR needs with
already-trained employees:
Answer: Changing Technology
●● Most experts agree that training can be enhanced if it follows:
Answer: a sequence of phases from the initial needs assessment to the
ultimate evaluation phase.
●● ADDIE Model:
Answer: Analyze
Design
Develop
Implement
CERTIFICATION EVALUATION VERIFIED
QUESTIONS WITH COMPLETE SOLUTIONS
●● An employee's performance can be illustrated through what formula:
Answer: P(performance)= f(knowledge, skills, abilities and situation),
where (P) is a function of (f)
●● Questions to ask pertaining to KSAs:
Answer: Knowledge: Does the employee know how to do the job?
Skills: Is the employee equipped to do the job?
Abilities: Does the employee have the aptitude to do the job?
●● Training often refers to:
Answer: improving skills needed to perform better in the current job.
●● Development often refers to:
Answer: improving knowledge for the future.
●● What is the end goal when it comes to training:
,Answer: Achieving Organizational Goals
●● How can the success of training be measured:
Answer: by the amount of learning that occurs and that is transferred to
the job.
●● HR Planning (training)
Answer: When it is difficult to fin already trained job candidates, HR
staff will often find people within the organization and train them for a
job or duty that is necessary withing the organization.
●● Job Analysis (training):
Answer: Helps determine job specific training and development needs.
The preparation of a multi-skilled work forces can give the organization
the flexibility to redesign jobs and assign people to them.
●● Recruitment and Selection (Training):
Answer: Needs and skills can be acquired from outside the organization
through recruitment or cultivated from the inside through training. When
organizations recruit from the outside, they not only incur costs, they
also limit the ability for promotion within the organization. As a result,
organizations have developed programs for training in current and future
positions.
●● Career and Management Planning (training):
, Answer: Training and development can reduce turnover when people are
enabled to acquire skills permitting them to move from one job to
another. Because well trained individuals can take their skills and leave
for another organization, organizations link training and development to
career and management planning.
●● Compensation (training):
Answer: It is often a good practice for an organization to link some form
of reward to the training and development process, as it may motivate
employees to become more engaged.
●● What has made it increasingly difficult to fill some HR needs with
already-trained employees:
Answer: Changing Technology
●● Most experts agree that training can be enhanced if it follows:
Answer: a sequence of phases from the initial needs assessment to the
ultimate evaluation phase.
●● ADDIE Model:
Answer: Analyze
Design
Develop
Implement
