Taco Bell Shift Leader Test
Questions And Correct Answers
What are the 7 food safety emergencies ?
1. No running water
2. No hot water
3. Sewage backup
4. No electricity.
5. No working toilet
6. No hand soap
7. Pest Infestation
Name the following temperature ranges.
Frozen food
Cold food
Rethermalizer food
Hot food
Food danger zone
Frozen food: Less than 10 degrees
Cold food: Between 33 - 40 degrees
, Rethermalizer food: Greater than 165 degrees
Hot food: Greater than 160 degrees
Food danger zone: Between 40 - 140 degrees
What does TRED stand for ? (include examples)
T-target setting and communication (ex: setting goals, communicating, providing
coaching and recognition, working as a team)
R-rush ready (ex: follow prep guide, complete all prep before rush, stock all
stations, don't leave posotion during peak hours)
E-equipment (ex: 4 working, drive-thru steamer had a headset, drive-thru
window operating properly, all equipment is functional, all ingredients are
available, drive-thru line is fully functional)
D-deployment (ex: right people, right places, right number)
What does CHAMPS stand for ?
Cleanliness, Hospitality, Accuracy, Maintenance, Product Quality, and Speed With
Service.
What is the makeup process ?
1. Answer the phone or talk to the guest
2. Apologize and fix the problem without question
3. Surprise and delight using makeup cards
Questions And Correct Answers
What are the 7 food safety emergencies ?
1. No running water
2. No hot water
3. Sewage backup
4. No electricity.
5. No working toilet
6. No hand soap
7. Pest Infestation
Name the following temperature ranges.
Frozen food
Cold food
Rethermalizer food
Hot food
Food danger zone
Frozen food: Less than 10 degrees
Cold food: Between 33 - 40 degrees
, Rethermalizer food: Greater than 165 degrees
Hot food: Greater than 160 degrees
Food danger zone: Between 40 - 140 degrees
What does TRED stand for ? (include examples)
T-target setting and communication (ex: setting goals, communicating, providing
coaching and recognition, working as a team)
R-rush ready (ex: follow prep guide, complete all prep before rush, stock all
stations, don't leave posotion during peak hours)
E-equipment (ex: 4 working, drive-thru steamer had a headset, drive-thru
window operating properly, all equipment is functional, all ingredients are
available, drive-thru line is fully functional)
D-deployment (ex: right people, right places, right number)
What does CHAMPS stand for ?
Cleanliness, Hospitality, Accuracy, Maintenance, Product Quality, and Speed With
Service.
What is the makeup process ?
1. Answer the phone or talk to the guest
2. Apologize and fix the problem without question
3. Surprise and delight using makeup cards
