QUESTONS AND CORRECT DETAILED CORRECT
100% SOLUTIONS (VERIFIED CORRECT 100%
SOLUTIONS) |ALREADY GRADED A+||BRAND NEW!
a new patient arrives at the reception desk while the medical administration
assistant is assisting another patient on the phone with a scheduling
question. which of the following actions should the assistant take when
greeting the patient?
place the scheduling patient on hold while checking in the new
patient. make eye contact and nod his head to acknowledge
the patients arrival indicate nonverbally to the patient to take a
seat in the waiting area
give the new patient a registration form and point to the sections that need
completing -
SELECTED CORRECT 100% SOLUTION 👀 make eye contact and nod
his head acknowledge the patients arrival
A patient is allergic to eggs and therefore cannot receive influenza
immunizations. The assistant should recognize this as what?
adverse reaction precaution contraindication
interaction - SELECTED CORRECT 100%
SOLUTION 👀 contraindication
which of the following actions is a medical administration assistant priority
when pulling daily charts?
,place the charts in the appropriate examination
rooms review the appointment schedule
review the charts for accuracy
arrange the charts sequentially - SELECTED CORRECT 100% SOLUTION
👀 review the appointment schedule
a patient should sign which of the following forms in order to authorize
payment directly to the provider from a third party payer?
assignment of benefits notice of privacy practices (NPP) accept
assignment advance beneficiary notices - SELECTED
CORRECT 100% SOLUTION 👀 assignment of benefits
which of the following is an eligibility requirement for Medicaid?
over 65 years of age low income self-
employed veteran - SELECTED
CORRECT 100% SOLUTION 👀 low
income
a patient calls to request that her immunization record be emailed to her.
which of the following actions should the medical administrative assistant
take first?
,document the information transfer in the
patients record fax, rather than email the
record bill for processing fee
check the patients file for written authorization - SELECTED CORRECT
100% SOLUTION 👀 check the patients file for written authorization
Using the Bcc option when sending an email message does which of the
following?
requires the recipient to send a confirmation of
receipt records a copy of the message on the
senders hard drive indicates the message has a
high priority
protects the privacy of each recipients email address - SELECTED
CORRECT 100% SOLUTION 👀 protects the privacy of each recipients
email address
a patient submits $15 each time he receives treatment. the medical
administrative assistant should recognize this amount is applied to which of
the following parts of the patients insurance payments?
coinsurance
copayment
deductible
premium - SELECTED CORRECT 100% SOLUTION 👀 copayment
, a medical administrative assistant receives a call from a father requesting
to speak to a clinical staff about the correct dosage of medication for his
infant. which of the following information is necessary for the assistant to
obtain when taking a phone message from this caller?
date of birth of the caller
name of the callers primary care provider
insurance id number time of the call -
SELECTED CORRECT 100% SOLUTION 👀
time of the call
an established patient requests a routine physical examination during the
providers already scheduled week of vacation. which of the following
statements made by the medical administrative assistant is appropriate?
i will check with the provider to see if she can make adjustments to her
schedule and let you know
im sorry but your provider is going to be out of the country that week on
vacation your provider is unavailable during that time but i have a couple
of times the following week that might work
your provider isnt available during that time so i will go ahead and schedule
you with another provider in our office - SELECTED CORRECT 100%
SOLUTION 👀 your provider isnt available during that time but i have a
couple of times the following week that might work
a medical administrative assistant observes another office worker altering
notes in a patients record to justify medical necessity so that payment is
made. what is this type of action considered?