TACO BELL SHIFT LEAD TEST CLOSING
SCRIPT UPDATED QUESTIONS AND
ANSWERS VIEW AHEAD PREP MATERIAL
SOLVED
⩥ What are some food safety concerns that you should be aware of?
Answer: 1. Pest activity
2. Communicable diseases
3. Foodborne illness
4. Foreign objects
5. Body fluids
⩥ What does C.O.R.E stand for?
Answer: Customer, Operations, Review, Evaluation
⩥ A small fire has broken out near the fryer. This is probably a grease
fire, what should you do?
Answer: Pull the ANSUL system
⩥ What customer touch points are evaluated during CORE?
Answer: 1. Right
2. Understanding
,3. Food love
4. Best on block
5. Hustle
6. Authentic
⩥ How does the MIC prepare a week ahead of their shift?
Answer: Look at the schedule and ensure you have the right number of
people
⩥ What are some tasks in the inventory workflow?
Answer: 1. Count inventory
2. Print count sheet
3. Check variance
⩥ What are the most important reasons your variance might be off?
Answer: 1. Miscounted or entered a number incorrectly
2. Delivery was not posted
3. Transfers were not recorded
⩥ What does HUNGRY stand for?
Answer: 1. Helpful
2. Understanding
, 3. Never settle
4. Grateful
5. Relentless
6. Youthful
⩥ Are you ever allowed to enter the restaurant alone? Why?
Answer: No, safety reasons
⩥ Where do you park your car when you arrive for opening?
Answer: Closest to the lobby doors
⩥ If it is still dark out or before 7:00am, can you use the back door to
take out trash?
Answer: No
⩥ What time is the LASTEST that the trash can be taken out?
Answer: 11:00pm
⩥ True or false: Dining room lights stay on until the Drive-thru is closed
for the day
Answer: True
SCRIPT UPDATED QUESTIONS AND
ANSWERS VIEW AHEAD PREP MATERIAL
SOLVED
⩥ What are some food safety concerns that you should be aware of?
Answer: 1. Pest activity
2. Communicable diseases
3. Foodborne illness
4. Foreign objects
5. Body fluids
⩥ What does C.O.R.E stand for?
Answer: Customer, Operations, Review, Evaluation
⩥ A small fire has broken out near the fryer. This is probably a grease
fire, what should you do?
Answer: Pull the ANSUL system
⩥ What customer touch points are evaluated during CORE?
Answer: 1. Right
2. Understanding
,3. Food love
4. Best on block
5. Hustle
6. Authentic
⩥ How does the MIC prepare a week ahead of their shift?
Answer: Look at the schedule and ensure you have the right number of
people
⩥ What are some tasks in the inventory workflow?
Answer: 1. Count inventory
2. Print count sheet
3. Check variance
⩥ What are the most important reasons your variance might be off?
Answer: 1. Miscounted or entered a number incorrectly
2. Delivery was not posted
3. Transfers were not recorded
⩥ What does HUNGRY stand for?
Answer: 1. Helpful
2. Understanding
, 3. Never settle
4. Grateful
5. Relentless
6. Youthful
⩥ Are you ever allowed to enter the restaurant alone? Why?
Answer: No, safety reasons
⩥ Where do you park your car when you arrive for opening?
Answer: Closest to the lobby doors
⩥ If it is still dark out or before 7:00am, can you use the back door to
take out trash?
Answer: No
⩥ What time is the LASTEST that the trash can be taken out?
Answer: 11:00pm
⩥ True or false: Dining room lights stay on until the Drive-thru is closed
for the day
Answer: True
