Solutions
Achieving business and communication goals is a benefit of
effective listening. Correct Answers True
All digital signs offered by Encore are interactive. Correct
Answers False
At a minimum, how many sources of light are needed to
illuminate a presenter? Correct Answers Two - placed on
complimentary sides from one another
At it's core, what is the focus of ENGAGE? Correct Answers
Customer Partnerships
At what stage of the buyer's journey does the buyer typically
engage with Encore? Correct Answers 2-Interest
At what stage of the ENGAGE sales cycle do we complete and
receive sign off on the ECT? Correct Answers Solution
At what stage of the ENGAGE sales cycle do we complete the
signature handoff to operations and perform any necessary sales
follow up? Correct Answers Closed Won
At what stage of the ENGAGE sales cycle do we establish
rapport with the customer? Correct Answers Connect and
Learn
,At what stage of the ENGAGE sales cycle do we first discuss a
solution concept with the customer? Correct Answers Solution
At what stage of the ENGAGE sales cycle do we provide a
proposal and confirm that it meets the customer's requirements?
Correct Answers Solution
At what stage of the ENGAGE sales cycle do we reach initial
cost alignment with the customer? Correct Answers
Understand and Align
At what stage of the ENGAGE sales cycle do we thank the
customer and attempt to learn about future events they are
planning? Correct Answers Post Event is Pre Event
At what stage of the ENGAGE sales cycle do we uncover
barriers and finalize timelines? Correct Answers Mutual
Closing Agreement
At what stage of the ENGAGE sales cycle do we uncover the
customer's buying process and timeline? Correct Answers
Understand and Align
At what stage of the ENGAGE sales cycle do we uncover the
event objectives? Correct Answers Connect and Learn
Based on the image, select on way to update the Navigator job
status from "Quote" to "Confirmed". Correct Answers Click on
"Job Actions" to find additional options including updating job
status
, Creative Self-Serve is a collection of professionally designed
PowerPoint template slides that allow clients to easily enhance
their presentations. Correct Answers True
Different hotel flags have differing industry terms for hotel
event orders. Of the listed options, select the one that DOES
NOT apply. Correct Answers DOR, Daily Operations Report
ECT information is entered into Compass at this stage of the
sales cycle. Correct Answers Solution
Encore offers design services for digital media creation -i.e..
PowerPoint, Keynote, Video Correct Answers True
Encore's Creative Content Studio has bundled our most popular
custom content elements together with flat-rate pricing and
delivery guidelines. Correct Answers True
Encore's Creative Content Studio offers which of the following
product lines? Select all that apply. Incorrect answers will
negatively affect your score. Correct Answers -Menu Priced
Solutions (custom)
-Custom Quote (custom)
-Creative Self-Serve (templates)
Having highly trained talent sets the company apart from its
competitors. Correct Answers True
How can you show Encore's value to your customers? Correct
Answers Understand what is important to the client to help
them find solutions