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WGU D483 DJN2 Incident Response Reporting Template and Lessons Learned 100 % correct & verified

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Incident number(s): HDE-1001, HDE-1050, HDE-1072 Incident date(s): 13 DEC 2023 Report author: Report date: 20 JUL 2024 Summary of incident: Multiple users reported slow connections, timeouts, and at a work stoppage. Impacted system(s): WIN-6JNN6RLT6IL Primary function of the Pro-Engineer application for storing and rendering impacted system(s): engineering files Impacted user(s): Maya Patel, Diego Martin, Alex Lee Incident timeline: Dec 13, at 10 AM then at 3:14 PM and 3:20 PM Functional impact: (See section: Glossary) ☒HIGH ☐MEDIUM ☐LOW ☐NONE Incident priority: HIGH ☐MEDIUM ☐LOW Additional notes: The server has been restarted. Performance issues persist, and server updates are provided by fake vendor mailboxes. Abnormal CPU and GPU usage occurs during working and non-working hours. Incident type: (check all that apply) Compromised system ☐Lost equipment/theft Compromised user credentials ☐Physical break-in (e.g., lost password) ☒Social engineering (e.g., phishing) Network attack (e.g., DoS) ☐Law enforcement request Malware (e.g., virus, worm, Trojan) ☐Policy violation (e.g., acceptable use) Reconnaissance (e.g., scanning, sniffing) ☐Other: Click or tap here to enter text.

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Institution
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D 384

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DJN2: Incident Response Incident Reporting Template




Incident Reporting

SECTION A: INCIDENT DETAILS
Incident number(s): HDE-1001, HDE-1050, HDE-1072

Incident date(s): 13 DEC 2023

Report author: <012198991>

Report date: 20 JUL 2024

Summary of incident: Multiple users reported slow connections, timeouts, and at
a work stoppage.




Impacted system(s): WIN-6JNN6RLT6IL

Primary function of the Pro-Engineer application for storing and rendering
impacted system(s): engineering files
Impacted user(s): Maya Patel, Diego Martin, Alex Lee

Incident timeline: Dec 13, at 10 AM then at 3:14 PM and 3:20 PM

Functional impact:
(See section: Glossary) ☒HIGH ☐MEDIUM ☐LOW ☐NONE
Incident priority:
☒HIGH ☐MEDIUM ☐LOW

Additional notes: The server has been restarted. Performance issues persist,
and server updates are provided by fake vendor
mailboxes. Abnormal CPU and GPU usage occurs during
working and non-working hours.


Incident type: (check all that apply)
☒Compromised system ☐Lost equipment/theft
☐ Compromised user credentials ☐Physical break-in
(e.g., lost password) ☒Social engineering (e.g., phishing)
☒Network attack (e.g., DoS) ☐Law enforcement request
☒Malware (e.g., virus, worm, Trojan) ☐Policy violation (e.g., acceptable use)
☐ Reconnaissance (e.g., scanning, sniffing) ☐Other: Click or tap here to enter text.




SECTION B: DETECT




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