WPC 300 FINAL FULL QUESTIONS AND
CORRECT ANSWERS ALREADY PASSED
STUDY SHEET
●● Primary focus of managerial skills in 1970's
Answer: Focus on strategy
●● Problem solving technique used for prioritization
Answer: Pruning
●● Steps of Bullet Proof Problem Solving
Answer: Define problem, Disaggregate, Prioritize, workplan, analyze,
synthesize, communicate
●● Five Whys Technique
Answer: A form of root cause analysis popularized at Toyota where the
question "why?" is asked five successive times, each time looking one
level deeper at the underlying problem
●● Probability of an observation that lies bt range of -1 < x < 1.
Between one standard deviations in a normal distribution
Answer: 68%
,●● 2 standard deviations
Answer: 95% of data
●● 3 standard deviations
Answer: 99.7% of data
●● SMART goals
Answer: Specific, Measurable, Attainable, Realistic, Timely
●● Logic trees should be
Answer: mutually exclusive and collectively exhaustive
●● Pruning process
Answer: remove the elements that are only a minor influence
●● Multidimension Analysis: Slicing
Answer: Keep one dimesion constant and analysing two dimensions of a
cube
●● Poiison Distribution applied for
Answer: Discrete random variable
, ●● Measures in multi-dimensional
Answer: Revenue, quantity, cost of goods sold
●● Inductive logic tree
Answer: subelements on the left and problem statements on the far right
●● Deductive logic tree
Answer: subelements on the right and the problem statement on the far
left
●● Good problem statements
Answer: address decision-maker's values, structured to allow sufficient
scope for creativity, specific and measureable
●● PDSA
Answer: Plan, Do, Study, Act
●● DMAIC
Answer: Core tool in six sigma project. Used to improve processes and
quality
●● Design thinking
CORRECT ANSWERS ALREADY PASSED
STUDY SHEET
●● Primary focus of managerial skills in 1970's
Answer: Focus on strategy
●● Problem solving technique used for prioritization
Answer: Pruning
●● Steps of Bullet Proof Problem Solving
Answer: Define problem, Disaggregate, Prioritize, workplan, analyze,
synthesize, communicate
●● Five Whys Technique
Answer: A form of root cause analysis popularized at Toyota where the
question "why?" is asked five successive times, each time looking one
level deeper at the underlying problem
●● Probability of an observation that lies bt range of -1 < x < 1.
Between one standard deviations in a normal distribution
Answer: 68%
,●● 2 standard deviations
Answer: 95% of data
●● 3 standard deviations
Answer: 99.7% of data
●● SMART goals
Answer: Specific, Measurable, Attainable, Realistic, Timely
●● Logic trees should be
Answer: mutually exclusive and collectively exhaustive
●● Pruning process
Answer: remove the elements that are only a minor influence
●● Multidimension Analysis: Slicing
Answer: Keep one dimesion constant and analysing two dimensions of a
cube
●● Poiison Distribution applied for
Answer: Discrete random variable
, ●● Measures in multi-dimensional
Answer: Revenue, quantity, cost of goods sold
●● Inductive logic tree
Answer: subelements on the left and problem statements on the far right
●● Deductive logic tree
Answer: subelements on the right and the problem statement on the far
left
●● Good problem statements
Answer: address decision-maker's values, structured to allow sufficient
scope for creativity, specific and measureable
●● PDSA
Answer: Plan, Do, Study, Act
●● DMAIC
Answer: Core tool in six sigma project. Used to improve processes and
quality
●● Design thinking
