WGU C201 ACTUAL EXAM STUDY
QUESTIONS WITH VERIFIED
ANSWERS ALREADY GRADED A+
1. What is Management? - ANSWER Management is the process of achieving
Organizational objectives through people and other resources. The
Manager's job is to combine Human and Technical resources in the best way
possible to achieve the company's goals.
2. How do the jobs of top managers, middle managers, and supervisory
managers differ? - ANSWER Top managers design long term plans, set a
direction for their organization and inspire all employees to achieve the
company's vision. Middle managers focus on the specific mission and
operations, products, or customers. They develop procedures to implement
the company's strategic plans. Supervisory interact directly with non-
management employees, who produce and sell the companies goods and
services. They are responsible for implementing the plans developed by
middle managers and motivating workers to accomplish daily, weekly, and
monthly goals.
3. Identify the styles of leadership as they appear along a continuum of greater
or lesser employee participation. - ANSWER One end of the continuum
Autocratic leaders makes decisions without consulting the employees. In the
middle democratic leaders ask for suggestions and want participation. At the
end is free-rein which leaders leave most of the decisions to the employees.
4. What is the relationship between leadership style and corporate culture? -
ANSWER The best leadership style to adopt often depends on the
organizations corporate culture and its system of principals, beliefs, and
, values. Managerial philosophies, communications, networks, and workplace
environment, and practices all influence culture.
5. How do managers reinforce corporate culture? - ANSWER Managers use
symbols, rituals, ceremonies, and stories to reinforce corporate culture.
6. What is the purpose of an organizational chart? - ANSWER A visual
representation of a company's structure that illustrates the job positions and
functions.
7. What are the 5 major forms of departmentalization? - ANSWER Product:
different goods and services an organization offers. Geographical: Units by
regions. Customer: Units by different types of customers. Functional: Units
by business activities like Marketing or Finance, etc. Process: Unit by steps
or Work processes it takes to complete production or provide a service.
8. What does management mean? - ANSWER Or span of control- Numbers of
employees the manager supervises.
9. What is mass production? - ANSWER Mass production is Manufacturing
large quantities of products through effective combinations of both
employees with specialized skills, mechanizations, and standardization.
10.What is the difference between flexible production and customer-driven
production? - ANSWER Flexible production is using tech to receive and
fulfill orders and skilled people to carry out tasks associated with a specific
order. Customer driven production evaluates buyer demands to make the
connection between products manufactured and products purchased.
,11.What are the 2 main production systems? - ANSWER Two main production
systems are Analytic and Synthetic
12.What are the 2 time-related production processes? - ANSWER the 2 time
related production processes are the continuous production process and the
intermittent production process.
13.List some of the reasons businesses invest in robots. - ANSWER Businesses
use robots to free people from boring sometimes dangerous assignments and
perform tasks that require repeated manipulation and materials, and tools.
14.What is a flexible manufacturing system (FMS)? - ANSWER An FMS is a
production facility that can be modified to manufacture different products.
15.What are the major benefits of computer-integrated manufacturing (CIM)? -
ANSWER The main benefits of CIM are increased productivity, decreased
design costs, increased equipment utilization, and improved quality.
16.What is the relationship between the managers planning and controlling
functions? - ANSWER Controlling assess the success of the planning
function. Controlling also produces feedback for the next round of planning.
17.What is meant by a vision for the company? - ANSWER A vision serves as
a target for the company's actions, helping direct the company towards
opportunities and differentiating it from its competitors.
18.Why is it important for a top executive to set high ethical standards? -
ANSWER High ethical standards often result in a stable workforce, job
satisfaction, and customer loyalty.
, 19.Outline the planning process. - ANSWER Some plans are very broad and
long range, focusing on key organizational objectives; others are more
detailed and specify how particular objectives will be achieved. From the
mission statement to objectives to specific plans, each phase must fit into
comprehensive planning framework.
20.Describe the purpose of tactical planning. - ANSWER The purpose of
tactical planning is to determine which short-term activities should be
implemented to accomplish the companies overall strategy.
21.Compare the kinds of plans made by top managers and middle managers. -
ANSWER Top managers focus on long-range, strategic plans. In contrast,
middle-level managers focus on short term tactical planning.
22.What is the purpose of a mission statement? - ANSWER A mission
statement is a companies written explanation of its purpose, the reason it
exists, the customers it will serve, and how it is different from its
competitors. A mission statement guides the actions of its company,
managers, and employees.
23.Which of a company's characteristics does a SWOT analysis compare? -
ANSWER Strength, Weaknesses, Opportunities and Threats Compared to its
competitors.
24.How do managers use objectives? - ANSWER Objectives set guideposts by
which managers define the organizations desired performance in such areas
as new product development, sales, customer service, and employee
satisfaction.
25.Distinguish between programmed and non-programmed decisions. -
ANSWER Programmed decisions are like ordering office supplies, simple
QUESTIONS WITH VERIFIED
ANSWERS ALREADY GRADED A+
1. What is Management? - ANSWER Management is the process of achieving
Organizational objectives through people and other resources. The
Manager's job is to combine Human and Technical resources in the best way
possible to achieve the company's goals.
2. How do the jobs of top managers, middle managers, and supervisory
managers differ? - ANSWER Top managers design long term plans, set a
direction for their organization and inspire all employees to achieve the
company's vision. Middle managers focus on the specific mission and
operations, products, or customers. They develop procedures to implement
the company's strategic plans. Supervisory interact directly with non-
management employees, who produce and sell the companies goods and
services. They are responsible for implementing the plans developed by
middle managers and motivating workers to accomplish daily, weekly, and
monthly goals.
3. Identify the styles of leadership as they appear along a continuum of greater
or lesser employee participation. - ANSWER One end of the continuum
Autocratic leaders makes decisions without consulting the employees. In the
middle democratic leaders ask for suggestions and want participation. At the
end is free-rein which leaders leave most of the decisions to the employees.
4. What is the relationship between leadership style and corporate culture? -
ANSWER The best leadership style to adopt often depends on the
organizations corporate culture and its system of principals, beliefs, and
, values. Managerial philosophies, communications, networks, and workplace
environment, and practices all influence culture.
5. How do managers reinforce corporate culture? - ANSWER Managers use
symbols, rituals, ceremonies, and stories to reinforce corporate culture.
6. What is the purpose of an organizational chart? - ANSWER A visual
representation of a company's structure that illustrates the job positions and
functions.
7. What are the 5 major forms of departmentalization? - ANSWER Product:
different goods and services an organization offers. Geographical: Units by
regions. Customer: Units by different types of customers. Functional: Units
by business activities like Marketing or Finance, etc. Process: Unit by steps
or Work processes it takes to complete production or provide a service.
8. What does management mean? - ANSWER Or span of control- Numbers of
employees the manager supervises.
9. What is mass production? - ANSWER Mass production is Manufacturing
large quantities of products through effective combinations of both
employees with specialized skills, mechanizations, and standardization.
10.What is the difference between flexible production and customer-driven
production? - ANSWER Flexible production is using tech to receive and
fulfill orders and skilled people to carry out tasks associated with a specific
order. Customer driven production evaluates buyer demands to make the
connection between products manufactured and products purchased.
,11.What are the 2 main production systems? - ANSWER Two main production
systems are Analytic and Synthetic
12.What are the 2 time-related production processes? - ANSWER the 2 time
related production processes are the continuous production process and the
intermittent production process.
13.List some of the reasons businesses invest in robots. - ANSWER Businesses
use robots to free people from boring sometimes dangerous assignments and
perform tasks that require repeated manipulation and materials, and tools.
14.What is a flexible manufacturing system (FMS)? - ANSWER An FMS is a
production facility that can be modified to manufacture different products.
15.What are the major benefits of computer-integrated manufacturing (CIM)? -
ANSWER The main benefits of CIM are increased productivity, decreased
design costs, increased equipment utilization, and improved quality.
16.What is the relationship between the managers planning and controlling
functions? - ANSWER Controlling assess the success of the planning
function. Controlling also produces feedback for the next round of planning.
17.What is meant by a vision for the company? - ANSWER A vision serves as
a target for the company's actions, helping direct the company towards
opportunities and differentiating it from its competitors.
18.Why is it important for a top executive to set high ethical standards? -
ANSWER High ethical standards often result in a stable workforce, job
satisfaction, and customer loyalty.
, 19.Outline the planning process. - ANSWER Some plans are very broad and
long range, focusing on key organizational objectives; others are more
detailed and specify how particular objectives will be achieved. From the
mission statement to objectives to specific plans, each phase must fit into
comprehensive planning framework.
20.Describe the purpose of tactical planning. - ANSWER The purpose of
tactical planning is to determine which short-term activities should be
implemented to accomplish the companies overall strategy.
21.Compare the kinds of plans made by top managers and middle managers. -
ANSWER Top managers focus on long-range, strategic plans. In contrast,
middle-level managers focus on short term tactical planning.
22.What is the purpose of a mission statement? - ANSWER A mission
statement is a companies written explanation of its purpose, the reason it
exists, the customers it will serve, and how it is different from its
competitors. A mission statement guides the actions of its company,
managers, and employees.
23.Which of a company's characteristics does a SWOT analysis compare? -
ANSWER Strength, Weaknesses, Opportunities and Threats Compared to its
competitors.
24.How do managers use objectives? - ANSWER Objectives set guideposts by
which managers define the organizations desired performance in such areas
as new product development, sales, customer service, and employee
satisfaction.
25.Distinguish between programmed and non-programmed decisions. -
ANSWER Programmed decisions are like ordering office supplies, simple
