What are the three categories of quality activities that comprise the Juran Trilogy?
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Quality Planning
Quality Control
Quality Improvement
Which of the following is NOT a 'cost' of Six Sigma training?
A. Office space used by training staff.
B. Consulting fees.
C. Holiday pay.
D. Salaries for training staff.
E. Classroom space and materials.
F. Staff salaries.
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, C. Holiday pay.
In terms of improvement rates, what is a typical goal of an organization?
A. 10 times improvement every 3 years, measured in terms of errors (or defects) per
million opportunities (DPMO)
B. 20 times improvement every 1 year, measured in terms of errors (or defects) per
million opportunities (DPMO)
C. 10 times improvement every 2 years, measured in terms of errors (or defects) per
million opportunities (DPMO)
D. 20 times improvement every 2 years, measured in terms of errors (or defects) per
million opportunities (DPMO)
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C. 10 times improvement every 2 years, measured in terms of errors (or
defects) per million opportunities (DPMO)
What activities and systems are required to successfully implement Six Sigma?
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1. Leadership
2. Infrastructure
3. Communication and awareness
4. Stakeholder feedback systems
5. Process feedback systems
6. Project selection
7. Project deployment
, Actual Quality
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The current value added per unit of input.
These are the project-specific, full-or part-time resources that provide process and
cross-functional knowledge, as well as help to sustain the gains.
A. Yellow Belt
B. Champion (Sponsor)
C. Master Black Belt
D. Black Belt
E. Green Belt
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A. Yellow Belt
Which of the following is NOT a main focus or goal of a Six Sigma company?
A. Decreased employees
B. Cost savings
C. Cycle-time reduction
D. Customer requirements
E. Customer satisfaction
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Give this one a try later!
Quality Planning
Quality Control
Quality Improvement
Which of the following is NOT a 'cost' of Six Sigma training?
A. Office space used by training staff.
B. Consulting fees.
C. Holiday pay.
D. Salaries for training staff.
E. Classroom space and materials.
F. Staff salaries.
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, C. Holiday pay.
In terms of improvement rates, what is a typical goal of an organization?
A. 10 times improvement every 3 years, measured in terms of errors (or defects) per
million opportunities (DPMO)
B. 20 times improvement every 1 year, measured in terms of errors (or defects) per
million opportunities (DPMO)
C. 10 times improvement every 2 years, measured in terms of errors (or defects) per
million opportunities (DPMO)
D. 20 times improvement every 2 years, measured in terms of errors (or defects) per
million opportunities (DPMO)
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C. 10 times improvement every 2 years, measured in terms of errors (or
defects) per million opportunities (DPMO)
What activities and systems are required to successfully implement Six Sigma?
Give this one a try later!
1. Leadership
2. Infrastructure
3. Communication and awareness
4. Stakeholder feedback systems
5. Process feedback systems
6. Project selection
7. Project deployment
, Actual Quality
Give this one a try later!
The current value added per unit of input.
These are the project-specific, full-or part-time resources that provide process and
cross-functional knowledge, as well as help to sustain the gains.
A. Yellow Belt
B. Champion (Sponsor)
C. Master Black Belt
D. Black Belt
E. Green Belt
Give this one a try later!
A. Yellow Belt
Which of the following is NOT a main focus or goal of a Six Sigma company?
A. Decreased employees
B. Cost savings
C. Cycle-time reduction
D. Customer requirements
E. Customer satisfaction
Give this one a try later!
