SUPPLY CHAIN MANAGEMENT UPDATED
COMPLETE QUESTIONS AND ANSWERS
PREMIUM LEARNING COMPANION
●● Operations function
Answer: The collection of people, process, technology, and systems
within an organization that has primary responsibility for providing
products or services.
●● Inputs
Answer: -Materials
-Intangible Needs
-Information
●● Outputs
Answer: -Tangible Goods
-Fulfilled Needs
-Satisfied Customers
●● Operations Management
Answer: Planning, scheduling, and control of the activities that
transform inputs into finished goods and services.
,●● Upstream
Answer: Activities or firms positioned earlier in the supply chain relative
to another activity or firm of interest.
●● Downstream
Answer: Activities or firms positioned later in the supply chain relative
to another activity or firm of interest.
●● First-Tier Supplier
Answer: Supplier that provides products or services directly to a
particular firm.
●● Second-Tier Supplier
Answer: Supplier that provides products or services to the firm that
directly supplies your firm.
●● Supply Chain Management
Answer: Active management of supply chain activities and relationships
in order to maximize customer value and achieve a sustainable
competitive advantage.
●● SCOR Model
, Answer: A comprehensive model of the core management processes and
individual process types that together define the domain of supply chain
management.
●● Process Selection
Answer: Design and implement the transformation processes that best
meet the needs of customers and the firm.
●● Forecasting
Answer: Develop the planning numbers needed for effective decision
making.
●● Capacity Planning
Answer: Establish strategic capacity levels (bricks and mortar) and
tactical capacity levels (workforce, inventory).
●● Inventory Management
Answer: Manage the amount and placement of inventory within the
company and the supply chain.
●● Planning and Control
Answer: Schedule and manage the flow of work through an organization
and the supply chain; match customers demand to supply chain
activities.
COMPLETE QUESTIONS AND ANSWERS
PREMIUM LEARNING COMPANION
●● Operations function
Answer: The collection of people, process, technology, and systems
within an organization that has primary responsibility for providing
products or services.
●● Inputs
Answer: -Materials
-Intangible Needs
-Information
●● Outputs
Answer: -Tangible Goods
-Fulfilled Needs
-Satisfied Customers
●● Operations Management
Answer: Planning, scheduling, and control of the activities that
transform inputs into finished goods and services.
,●● Upstream
Answer: Activities or firms positioned earlier in the supply chain relative
to another activity or firm of interest.
●● Downstream
Answer: Activities or firms positioned later in the supply chain relative
to another activity or firm of interest.
●● First-Tier Supplier
Answer: Supplier that provides products or services directly to a
particular firm.
●● Second-Tier Supplier
Answer: Supplier that provides products or services to the firm that
directly supplies your firm.
●● Supply Chain Management
Answer: Active management of supply chain activities and relationships
in order to maximize customer value and achieve a sustainable
competitive advantage.
●● SCOR Model
, Answer: A comprehensive model of the core management processes and
individual process types that together define the domain of supply chain
management.
●● Process Selection
Answer: Design and implement the transformation processes that best
meet the needs of customers and the firm.
●● Forecasting
Answer: Develop the planning numbers needed for effective decision
making.
●● Capacity Planning
Answer: Establish strategic capacity levels (bricks and mortar) and
tactical capacity levels (workforce, inventory).
●● Inventory Management
Answer: Manage the amount and placement of inventory within the
company and the supply chain.
●● Planning and Control
Answer: Schedule and manage the flow of work through an organization
and the supply chain; match customers demand to supply chain
activities.
