TEST BANK FOR Davis d.
easier
"it's
to
Advantage for Townsend's understand
Psychiatric Mental Health verbal
communicati
Nursing 11th Edition, Karyn I. on than
Morgan nonverbal
communicati
on."
1. Which statement made by the nurse demonstrates the
best understanding of nonverbal communication?
a. "the pt.'s verbal and nonverbal communication
is often different."
b. "when my pt. responds to my question, I
check for congruence between verbal and
nonverbal communication to help validate the
response." B.
c. "is a pt. is slumped in the chair, I can be ire he's "when my pt.
angry or depressed." responds to my
question, I check
2. Which nursing statement is an example of reflection? D.
a. "I think this feeling will pass." "you look
b. "so you are saying that life has no meaning." sad."
c. "I'm not sure I understand what you mean."
d. "you look sad."
3. When should a nurse be most alert to the possibility A.
of communication errors resulting in harm to the change of
patient? shift report
a. change of shift report
b. admission interviews
c. one-to-one conversations with pt.'s
d. conversations with pt. families
,for congruence between verbal and nonverbal
communication to help validate the response."
4. What principle about nurse-patient communication Pt.'s tend to
should guide a nurse's fear about "saying the wrong appreciate a well-
thing" to a patient? meaning person
a. Pt.'s tend to appreciate a who conveys
well-meaning person who conveys genuine
genuine acceptance, respect, and acceptance,
concern for their situation respect, and
A. concern for their
situation
b. the pt. is more interested in talking to you than
listening to what you have to say and so is not likely
to be offended
c. considering the pt.'s history, there is little
chance that the comment will do any actual harm
d. most people with a mental illness have by
necessity developed a high tolerance of forgiveness
5. During an admission assessment and interview, which a, b, d, e
channels of information communication should the (auditory, visual,
tactile, olnurse be monitoring? Select all that apply: factory) a. auditory
b. visual
c. written
d. tactile
e. olfactory
,6. You have been working closely with a pt. for the A.
past month. Today he tells you he is looking forward "A new
psychiatrist is a to meeting with his new psychiatrist but frowns and
chance to start fresh; I'm avoids eye contact while reporting this to you.
Which of sure it will go well for you." the filling responses would most
likely be therapeutic?
a. "A new psychiatrist is a chance to start fresh;
I'm sure it will go well for you."
b. "You say that you look forward to the meeting,
but you appear anxious or unhappy."
c. "I notice that you frowned and avoided eye
contact just not. Don't you feel well."
d. "I get the impression you don't really want to
see you psychiatrist-- can you tell me why?"
7.
Which student behavior is consistent with therapeutic B.
communication? summarizing the essence
a. offering your opinion when asked to convey
sup- of the pt.'s comments in port. your own words.
b. summarizing the essence of the pt.'s
comments in your own words.
c. interrupting periods of silence before they
become awkward for the pt.
d. telling the pt. he did well when you approve of
his statements or actions.
, 8. James is a 42
y/o pt. with
schizophrenia.
He approaches
C.
you as you arrive for day shift and anxiously reports, "You seem very
upset. "Last night, demons came to my rook and tried to rape Please
tell me more about me." Which response would be most therapeutic?
what you experienced last a. "There are no such things as demons.
What you saw night." were hallucinations."
b. "It is not possible for anyone to enter your
room at night. You are safe here."
c. "You seem very upset. Please tell me more
about what you experienced last night."
d. "That must have been very frightening, but
we'll check on you at night and you'll be safe."
9. Therapeutic
communication
is the
foundation of a
pa- D. asking
"why" questions
tient-centered
interview. which
of the following
techniques is
not considered
easier
"it's
to
Advantage for Townsend's understand
Psychiatric Mental Health verbal
communicati
Nursing 11th Edition, Karyn I. on than
Morgan nonverbal
communicati
on."
1. Which statement made by the nurse demonstrates the
best understanding of nonverbal communication?
a. "the pt.'s verbal and nonverbal communication
is often different."
b. "when my pt. responds to my question, I
check for congruence between verbal and
nonverbal communication to help validate the
response." B.
c. "is a pt. is slumped in the chair, I can be ire he's "when my pt.
angry or depressed." responds to my
question, I check
2. Which nursing statement is an example of reflection? D.
a. "I think this feeling will pass." "you look
b. "so you are saying that life has no meaning." sad."
c. "I'm not sure I understand what you mean."
d. "you look sad."
3. When should a nurse be most alert to the possibility A.
of communication errors resulting in harm to the change of
patient? shift report
a. change of shift report
b. admission interviews
c. one-to-one conversations with pt.'s
d. conversations with pt. families
,for congruence between verbal and nonverbal
communication to help validate the response."
4. What principle about nurse-patient communication Pt.'s tend to
should guide a nurse's fear about "saying the wrong appreciate a well-
thing" to a patient? meaning person
a. Pt.'s tend to appreciate a who conveys
well-meaning person who conveys genuine
genuine acceptance, respect, and acceptance,
concern for their situation respect, and
A. concern for their
situation
b. the pt. is more interested in talking to you than
listening to what you have to say and so is not likely
to be offended
c. considering the pt.'s history, there is little
chance that the comment will do any actual harm
d. most people with a mental illness have by
necessity developed a high tolerance of forgiveness
5. During an admission assessment and interview, which a, b, d, e
channels of information communication should the (auditory, visual,
tactile, olnurse be monitoring? Select all that apply: factory) a. auditory
b. visual
c. written
d. tactile
e. olfactory
,6. You have been working closely with a pt. for the A.
past month. Today he tells you he is looking forward "A new
psychiatrist is a to meeting with his new psychiatrist but frowns and
chance to start fresh; I'm avoids eye contact while reporting this to you.
Which of sure it will go well for you." the filling responses would most
likely be therapeutic?
a. "A new psychiatrist is a chance to start fresh;
I'm sure it will go well for you."
b. "You say that you look forward to the meeting,
but you appear anxious or unhappy."
c. "I notice that you frowned and avoided eye
contact just not. Don't you feel well."
d. "I get the impression you don't really want to
see you psychiatrist-- can you tell me why?"
7.
Which student behavior is consistent with therapeutic B.
communication? summarizing the essence
a. offering your opinion when asked to convey
sup- of the pt.'s comments in port. your own words.
b. summarizing the essence of the pt.'s
comments in your own words.
c. interrupting periods of silence before they
become awkward for the pt.
d. telling the pt. he did well when you approve of
his statements or actions.
, 8. James is a 42
y/o pt. with
schizophrenia.
He approaches
C.
you as you arrive for day shift and anxiously reports, "You seem very
upset. "Last night, demons came to my rook and tried to rape Please
tell me more about me." Which response would be most therapeutic?
what you experienced last a. "There are no such things as demons.
What you saw night." were hallucinations."
b. "It is not possible for anyone to enter your
room at night. You are safe here."
c. "You seem very upset. Please tell me more
about what you experienced last night."
d. "That must have been very frightening, but
we'll check on you at night and you'll be safe."
9. Therapeutic
communication
is the
foundation of a
pa- D. asking
"why" questions
tient-centered
interview. which
of the following
techniques is
not considered
