SEVI 3013 UPDATED ACTUAL QUESTIONS
AND CORRECT ANSWERS COMPLETE
STUDY GUIDE RESOURCE
●● Management Process: Planning
Answer: the first function of management
Planning is the first function because without it, the other functions are
not likely to succeed
●● Management Process: Organizing
Answer: arranging tasks, people, and other resources to accomplish the
work
●● Managing Process: Leading
Answer: the interpersonal, human-centric function of influencing,
motivating, and inspiring employees to achieve organizational goals.
●● Management Process: Motivating
Answer: the act of inspiring, stimulating, and encouraging employees to
exert high effort, pursue organizational goals, and fulfill personal needs
●● Strategic Plan
,Answer: An organization's broadest plan, developed as a guide for major
policy setting and decision making, includes goals & objectives. Long
range, 5+ years.
●● Tactical Plan
Answer: A smaller-scale plan developed to implement a strategy.1 year
or less.
●● Operational Plan
Answer: a type of plan designed to implement tactical plans
●● Contingency Plan
Answer: an alternative course of action to be followed if a specific
problem arises
●● Management Skills: Conceptual
Answer: the mental ability to analyze and diagnose complex situations
●● Management Skills: Technical Relational
Answer: combines industry-specific hard expertise with interpersonal
soft skills to lead teams, solve problems, and achieve goals
●● Management Skills: Critical Thinking
, Answer: the objective, analytical process of evaluating information,
identifying biases, and making reasoned, fact-based decisions rather than
relying on emotion or instinct
●● Management Skills: Communication
Answer: The transfer of information from a sender to a receiver.
●● Management Skills: Time Management
Answer: the ability to plan, organize, and control how you use your time
to maximize productivity, efficiency, and work-life balance
●● Management Skills: Decision Making
Answer: analyzing situations, evaluating alternatives, and selecting the
best course of action to achieve organizational goals
●● 5 steps of decision-making process
Answer: Step 1: Define the problem
Step 2: Identify and weigh decision criteria
Step 3: Generate alternatives
Step 4: Rate alternatives
Step 5: Choose, implement, and evaluate the decision
●● Leadership and Management and how they differ
AND CORRECT ANSWERS COMPLETE
STUDY GUIDE RESOURCE
●● Management Process: Planning
Answer: the first function of management
Planning is the first function because without it, the other functions are
not likely to succeed
●● Management Process: Organizing
Answer: arranging tasks, people, and other resources to accomplish the
work
●● Managing Process: Leading
Answer: the interpersonal, human-centric function of influencing,
motivating, and inspiring employees to achieve organizational goals.
●● Management Process: Motivating
Answer: the act of inspiring, stimulating, and encouraging employees to
exert high effort, pursue organizational goals, and fulfill personal needs
●● Strategic Plan
,Answer: An organization's broadest plan, developed as a guide for major
policy setting and decision making, includes goals & objectives. Long
range, 5+ years.
●● Tactical Plan
Answer: A smaller-scale plan developed to implement a strategy.1 year
or less.
●● Operational Plan
Answer: a type of plan designed to implement tactical plans
●● Contingency Plan
Answer: an alternative course of action to be followed if a specific
problem arises
●● Management Skills: Conceptual
Answer: the mental ability to analyze and diagnose complex situations
●● Management Skills: Technical Relational
Answer: combines industry-specific hard expertise with interpersonal
soft skills to lead teams, solve problems, and achieve goals
●● Management Skills: Critical Thinking
, Answer: the objective, analytical process of evaluating information,
identifying biases, and making reasoned, fact-based decisions rather than
relying on emotion or instinct
●● Management Skills: Communication
Answer: The transfer of information from a sender to a receiver.
●● Management Skills: Time Management
Answer: the ability to plan, organize, and control how you use your time
to maximize productivity, efficiency, and work-life balance
●● Management Skills: Decision Making
Answer: analyzing situations, evaluating alternatives, and selecting the
best course of action to achieve organizational goals
●● 5 steps of decision-making process
Answer: Step 1: Define the problem
Step 2: Identify and weigh decision criteria
Step 3: Generate alternatives
Step 4: Rate alternatives
Step 5: Choose, implement, and evaluate the decision
●● Leadership and Management and how they differ
