WESTERN GOVERNORS UNIVERSITY
C715 — Organizational Behavior
C715 — Organizational Behavior Academic Year: 2026/2027
Comprehensive Question Bank
Question 1
Organizational behavior (OB) is defined as:
A. A field of study that investigates the impact that individuals, groups, and structure have
on behavior within organizations, for the purpose of applying such knowledge toward
improving an organization's effectiveness
B. The study of how organizations interact with their external environment
C. The process of managing financial resources in an organization
D. The analysis of market trends and consumer behavior
CORRECT ANSWER
A. A field of study that investigates the impact that individuals, groups, and structure have
on behavior within organizations, for the purpose of applying such knowledge toward
improving an organization's effectiveness
RATIONALE
Organizational behavior (OB) is a field of study that investigates the impact that individuals,
groups, and structure have on behavior within organizations, for the purpose of applying such
knowledge toward improving an organization's effectiveness.
, Question 2
Personality is defined as:
A. Characteristics that describe an individual's behavior
B. The sum total of ways in which an individual reacts and interacts with others
C. A person's intellectual capacity
D. The moral values a person holds
CORRECT ANSWER A. Characteristics that describe an individual's behavior
RATIONALE
Personality refers to characteristics that describe an individual's behavior. It is the sum total of
ways in which an individual reacts and interacts with others.
Question 3
The Big Five Model of personality includes which five dimensions?
A. Extraversion, agreeableness, conscientiousness, emotional stability, and openness to
experience
B. Extraversion, agreeableness, conscientiousness, neuroticism, and creativity
C. Extraversion, agreeableness, conscientiousness, emotional intelligence, and openness
D. Extraversion, agreeableness, conscientiousness, stability, and adaptability
CORRECT ANSWER
A. Extraversion, agreeableness, conscientiousness, emotional stability, and openness to
experience
RATIONALE
The Big Five Model taps five basic dimensions: extraversion, agreeableness, conscientiousness,
emotional stability (or neuroticism), and openness to experience.
, Question 4
What is the Myers-Briggs Type Indicator (MBTI)?
A. A personality test that taps four characteristics and classifies behavior
B. A test that measures IQ and cognitive abilities
C. An assessment of emotional intelligence
D. A test that measures leadership potential
CORRECT ANSWER
A. A personality test that taps four characteristics and classifies behavior
RATIONALE
The Myers-Briggs Type Indicator (MBTI) is a personality test that taps four characteristics and
classifies behavior. It is one of the most widely used personality assessment tools.
Question 5
Extraversion is a personality dimension that describes someone who is:
A. Sociable and assertive
B. Good natured, cooperative, and trusting
C. Responsible, dependable, persistent, and organized
D. Imaginative, sensitive, and curious
CORRECT ANSWER A. Sociable and assertive
RATIONALE
Extraversion is a personality dimension that describes someone who is sociable and assertive
(confident and forceful).
C715 — Organizational Behavior
C715 — Organizational Behavior Academic Year: 2026/2027
Comprehensive Question Bank
Question 1
Organizational behavior (OB) is defined as:
A. A field of study that investigates the impact that individuals, groups, and structure have
on behavior within organizations, for the purpose of applying such knowledge toward
improving an organization's effectiveness
B. The study of how organizations interact with their external environment
C. The process of managing financial resources in an organization
D. The analysis of market trends and consumer behavior
CORRECT ANSWER
A. A field of study that investigates the impact that individuals, groups, and structure have
on behavior within organizations, for the purpose of applying such knowledge toward
improving an organization's effectiveness
RATIONALE
Organizational behavior (OB) is a field of study that investigates the impact that individuals,
groups, and structure have on behavior within organizations, for the purpose of applying such
knowledge toward improving an organization's effectiveness.
, Question 2
Personality is defined as:
A. Characteristics that describe an individual's behavior
B. The sum total of ways in which an individual reacts and interacts with others
C. A person's intellectual capacity
D. The moral values a person holds
CORRECT ANSWER A. Characteristics that describe an individual's behavior
RATIONALE
Personality refers to characteristics that describe an individual's behavior. It is the sum total of
ways in which an individual reacts and interacts with others.
Question 3
The Big Five Model of personality includes which five dimensions?
A. Extraversion, agreeableness, conscientiousness, emotional stability, and openness to
experience
B. Extraversion, agreeableness, conscientiousness, neuroticism, and creativity
C. Extraversion, agreeableness, conscientiousness, emotional intelligence, and openness
D. Extraversion, agreeableness, conscientiousness, stability, and adaptability
CORRECT ANSWER
A. Extraversion, agreeableness, conscientiousness, emotional stability, and openness to
experience
RATIONALE
The Big Five Model taps five basic dimensions: extraversion, agreeableness, conscientiousness,
emotional stability (or neuroticism), and openness to experience.
, Question 4
What is the Myers-Briggs Type Indicator (MBTI)?
A. A personality test that taps four characteristics and classifies behavior
B. A test that measures IQ and cognitive abilities
C. An assessment of emotional intelligence
D. A test that measures leadership potential
CORRECT ANSWER
A. A personality test that taps four characteristics and classifies behavior
RATIONALE
The Myers-Briggs Type Indicator (MBTI) is a personality test that taps four characteristics and
classifies behavior. It is one of the most widely used personality assessment tools.
Question 5
Extraversion is a personality dimension that describes someone who is:
A. Sociable and assertive
B. Good natured, cooperative, and trusting
C. Responsible, dependable, persistent, and organized
D. Imaginative, sensitive, and curious
CORRECT ANSWER A. Sociable and assertive
RATIONALE
Extraversion is a personality dimension that describes someone who is sociable and assertive
(confident and forceful).