Exam Questions and Correct
Answers | New Update
What are SMART goals? - ANSWER ✔✔specific, measurable,
attainable, realistic, time bound
What are Maslow's hierarchy of needs? - ANSWER ✔✔physiological,
safety, love/belonging, esteem, self-actualization
What is leadership? - ANSWER ✔✔The process of influencing
people by providing purpose, direction, and motivation to accomplish the
mission and improve the organization.
, What are the behaviors of a charismatic leader? - ANSWER
✔✔Vision articulation, optimism, encouragement, risk-taking
What are the personal qualities of a charismatic leader? - ANSWER
✔✔Self-confidence, eloquence, high energy, desire for change
What is a market failure? - ANSWER ✔✔failure to allocate resources
efficiently for goods and services that are demanded
What is Theory X? - ANSWER ✔✔assumes the average person
dislikes work and will avoid it if possible. Therefore, people must be
forced, controlled, and threatened with punishment to accomplish
organizational goals.
What is Theory Y? - ANSWER ✔✔assumes people like working and
will accept responsibility for achieving goals if rewarded for doing so.
Who discovered Theory X and Theory Y? - ANSWER ✔✔McGregor
What is systems theory? - ANSWER ✔✔views human behavior
though larger contexts, such as members of families, communities, and
broader society. - when one thing changes within a system, the whole
system is affected.