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PPA 265 Exam 2 (Mayhew) Questions & Answers | 150+ Practice Questions | Leadership, Strategic Management, SWOT Analysis, Public Administration & Organizational Theory

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Prepare for PPA 265 Exam 2 (Mayhew) with this comprehensive collection of 150+ exam-style questions, verified answers, and detailed explanations covering the core concepts of public administration, public personnel administration, leadership, strategic planning, organizational theory, and public management. This study guide provides in-depth coverage of SMART goals, Maslow's Hierarchy of Needs, leadership theories, charismatic leadership, McGregor's Theory X and Theory Y, systems theory, bureaucratic organizations, SWOT analysis, strategic planning, strategic management, mission and vision statements, market failure, public enterprises, organizational effectiveness, public sector management, and evidence-based decision-making. It is specifically designed to reinforce theoretical understanding and practical application of management principles for success in PPA 265 Exam 2. Organized in a structured question-and-answer format, this review resource mirrors university examinations while strengthening analytical thinking and problem-solving skills in public administration. Students will review leadership characteristics, charismatic leadership behaviors and qualities, organizational motivation, employee performance, hierarchy of needs, strategic planning processes, strategic management frameworks, SWOT analysis applications, mission and vision development, bureaucratic systems, organizational change, accountability, public enterprise models, utilities, transportation systems, regulatory agencies, market efficiency, organizational planning, public policy implementation, governance, management decision-making, and foundational theories developed by Max Weber and Douglas McGregor. The exam-focused format makes this guide an excellent resource for quizzes, midterm examinations, comprehensive course reviews, and public administration studies. The content aligns with leading public administration and management references, including Public Administration: An Action Orientation by Robert B. Denhardt, Janet V. Denhardt, and Tara A. Blanc, Public Personnel Management by Norma M. Riccucci, Public Management: Thinking and Acting in Three Dimensions by Barry Bozeman and Jeffrey D. Straussman, Management by Stephen P. Robbins and Mary Coulter, The Practice of Management by Peter F. Drucker, and Administrative Behavior by Herbert A. Simon. It also incorporates foundational theories from Max Weber, Douglas McGregor, Abraham Maslow, and contemporary principles promoted by the American Society for Public Administration (ASPA), providing an evidence-based foundation for leadership, organizational behavior, strategic planning, public sector governance, and management decision-making. Relevant for Students: PPA 265 students Public Administration students Public Personnel Administration students Public Management students Political Science students Public Policy students Public Affairs students Human Resource Management students Organizational Leadership students Business Administration students Master of Public Administration (MPA) students Students preparing for PPA 265 examinations, public administration assessments, and leadership courses Keywords: PPA 265, PPA 265 Exam 2, Public Personnel Administration, Public Administration, Leadership, Leadership Theories, Charismatic Leadership, Max Weber, Douglas McGregor, Theory X, Theory Y, Maslow Hierarchy of Needs, SMART Goals, Systems Theory, Bureaucracy, Bureaucratic System, Organizational Theory, Strategic Planning, Strategic Management, SWOT Analysis, Mission Statement, Vision Statement, Organizational Leadership, Organizational Behavior, Public Management, Public Enterprises, Market Failure, Public Policy, Government Management, Organizational Effectiveness, Decision Making, Public Sector, Human Resource Management, Organizational Change, Public Governance, Administrative Theory, Management Principles, Leadership Exam Questions, Public Administration Study Guide

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PPA 265
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PPA 265 Exam 2 Mayhew 2026
Exam Questions and Correct
Answers | New Update



What are SMART goals? - ANSWER ✔✔specific, measurable,

attainable, realistic, time bound


What are Maslow's hierarchy of needs? - ANSWER ✔✔physiological,

safety, love/belonging, esteem, self-actualization


What is leadership? - ANSWER ✔✔The process of influencing

people by providing purpose, direction, and motivation to accomplish the

mission and improve the organization.

, What are the behaviors of a charismatic leader? - ANSWER

✔✔Vision articulation, optimism, encouragement, risk-taking


What are the personal qualities of a charismatic leader? - ANSWER

✔✔Self-confidence, eloquence, high energy, desire for change


What is a market failure? - ANSWER ✔✔failure to allocate resources

efficiently for goods and services that are demanded


What is Theory X? - ANSWER ✔✔assumes the average person

dislikes work and will avoid it if possible. Therefore, people must be

forced, controlled, and threatened with punishment to accomplish

organizational goals.


What is Theory Y? - ANSWER ✔✔assumes people like working and

will accept responsibility for achieving goals if rewarded for doing so.


Who discovered Theory X and Theory Y? - ANSWER ✔✔McGregor


What is systems theory? - ANSWER ✔✔views human behavior

though larger contexts, such as members of families, communities, and

broader society. - when one thing changes within a system, the whole

system is affected.

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