WGU D072 EXAMS COMPILATION BUNDLE
VERIFIED COMPREHENSIVE SCRIPT 2026
COMPLETE QUESTIONS AND SOLUTIONS
GRADED A+
⩥ Identify techniques for objective self-examination. Answer:
⩥ Identify techniques for enhancing emotional intelligence. Answer:
⩥ Discuss methods to share emotional intelligence concepts with others.
Answer:
⩥ Jaden spends 15 - 20 minutes each writing down his thoughts on self-
improvement, and how and why he acts a certain way. What technique
for improving EI is this? (meditation, journaling, feedback) Answer:
⩥ As part of their employee training, Lisa and Jerome are role playing in
some challenging EI situations. Their trainer/coach will provide
feedback on what went well and where improvements are needed. What
EQ assessment tool is this? (behavioral event interviews, simulation
feedback surveys) Answer:
,⩥ Figuring out when to talk and when to listen requires social skills.
Active listening should be outwardly focused, with an ____ listening-to-
speaking ratio. Answer:
⩥ You witness an incident where you see someone display a low EI
behavior. Later that day, you visit the person to transparently discuss it.
This demonstrates what strategy for developing EI? (Incident debrief,
Introduce coaching prorams, Use emotional labels and language when
speaking.) Answer:
⩥ A manager is meeting with an employee to provide coworkers'
feedback on the employee's interpersonal skills. During the meeting, the
manager and employee discuss a plan to improve the employee's EI in
the workplace. Which method is the manager using to share EI?
(Incident debrief, Introduce coaching prorams, Use emotional labels and
language when speaking.) Answer:
⩥ Characterize key attributes of leadership and their benefits. Answer:
⩥ Identify the five bases of power. Answer:
⩥ Describe the process of design thinking. Answer:
⩥ Compare the effectiveness of leadership styles in different situations.
Answer:
, ⩥ Select appropriate strategies for interacting with different leadership
styles. Answer:
⩥ Jamie's manager routinely asks her team for their input in business
decisions. Her manager also motivates her team with positive feedback
and training, sets clear goals, sets high standards, and very much
appreciates the team's work. In fact her manager encourages her team to
look for ways to challenge themselves and perform at their highest
potential. What type of leadership does this exemplify? (Autocratic,
participative, transformational, laissez-faire) Answer:
⩥ To be most effective and successful, a leader must be able to adapt his
or her style and approach to diverse circumstances. This includes
balancing one's ________ with the followers' _______. Answer:
⩥ Linda recognizes that her subordinate, Kate, is very knowledgeable
about using spreadsheets. Linda empowers Kate to create and manage all
the company's accounting and financial documents based on this. What
type of transformational leadership tool is being demonstrated?
(Idealized influence, Inspirational motivation, Intellectual stimulation,
Individualized consideration) Answer:
⩥ A manager who exhibits ________ style of management provides
employees significant freedom, trusts them to use their professional
expertise to make sound decisions, and interferes only when necessary.
(Autocratic, participative, transformational, laissez-faire) Answer:
VERIFIED COMPREHENSIVE SCRIPT 2026
COMPLETE QUESTIONS AND SOLUTIONS
GRADED A+
⩥ Identify techniques for objective self-examination. Answer:
⩥ Identify techniques for enhancing emotional intelligence. Answer:
⩥ Discuss methods to share emotional intelligence concepts with others.
Answer:
⩥ Jaden spends 15 - 20 minutes each writing down his thoughts on self-
improvement, and how and why he acts a certain way. What technique
for improving EI is this? (meditation, journaling, feedback) Answer:
⩥ As part of their employee training, Lisa and Jerome are role playing in
some challenging EI situations. Their trainer/coach will provide
feedback on what went well and where improvements are needed. What
EQ assessment tool is this? (behavioral event interviews, simulation
feedback surveys) Answer:
,⩥ Figuring out when to talk and when to listen requires social skills.
Active listening should be outwardly focused, with an ____ listening-to-
speaking ratio. Answer:
⩥ You witness an incident where you see someone display a low EI
behavior. Later that day, you visit the person to transparently discuss it.
This demonstrates what strategy for developing EI? (Incident debrief,
Introduce coaching prorams, Use emotional labels and language when
speaking.) Answer:
⩥ A manager is meeting with an employee to provide coworkers'
feedback on the employee's interpersonal skills. During the meeting, the
manager and employee discuss a plan to improve the employee's EI in
the workplace. Which method is the manager using to share EI?
(Incident debrief, Introduce coaching prorams, Use emotional labels and
language when speaking.) Answer:
⩥ Characterize key attributes of leadership and their benefits. Answer:
⩥ Identify the five bases of power. Answer:
⩥ Describe the process of design thinking. Answer:
⩥ Compare the effectiveness of leadership styles in different situations.
Answer:
, ⩥ Select appropriate strategies for interacting with different leadership
styles. Answer:
⩥ Jamie's manager routinely asks her team for their input in business
decisions. Her manager also motivates her team with positive feedback
and training, sets clear goals, sets high standards, and very much
appreciates the team's work. In fact her manager encourages her team to
look for ways to challenge themselves and perform at their highest
potential. What type of leadership does this exemplify? (Autocratic,
participative, transformational, laissez-faire) Answer:
⩥ To be most effective and successful, a leader must be able to adapt his
or her style and approach to diverse circumstances. This includes
balancing one's ________ with the followers' _______. Answer:
⩥ Linda recognizes that her subordinate, Kate, is very knowledgeable
about using spreadsheets. Linda empowers Kate to create and manage all
the company's accounting and financial documents based on this. What
type of transformational leadership tool is being demonstrated?
(Idealized influence, Inspirational motivation, Intellectual stimulation,
Individualized consideration) Answer:
⩥ A manager who exhibits ________ style of management provides
employees significant freedom, trusts them to use their professional
expertise to make sound decisions, and interferes only when necessary.
(Autocratic, participative, transformational, laissez-faire) Answer:
