,TableOfContents
yp yp
Chapter 1: Introduction to Group Communication
py py py py py 1
Chapter 2: Group Development
py py py 35
Chapter 3: Participation in Groups
py py py py 69
Chapter 4: Diversity in Groups
py py py py 106
Chapter 5: Leadership in Groups
py py py py 144
Chapter 6: Verbal and Nonverbal Communication in Groups
py py gd py py py py 178
Chapter 7: Listening and Responding in Groups
py py py py py py 214
Chapter 8: Conflict and Cohesion in Groups
py py py py py py 244
Chapter 9: Decision Making and Problem Solving in Groups
py py py py py py py py 279
Chapter 10: Critical Thinking and Argumentation in Groups
py py py py py py py 318
Chapter 11: Group Meetings
py py py 356
Chapter 12: Group Presentations
py py py 378
Chapter1
IntroductiontoGroupCommunication py py
Key: Answer, Page, Type, Learning Objective, Level T
py py py py py py py
ype
A=Applied
ii
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
py py py py py py py py py py py
,C=Conceptual py
F=Factual Lev py p
el
y
(1)=Easy; (2)=Moderate; (3)=Difficult 1 py py py
% Easy py
83 % Moderate
py py
16% Difficult LO=Learni
py py p
y ng Objective SG=Used in
py py py
py Study Guide p=page TB py py py
_ Engleberg_Chapter 1
py py
Multiple Choice Single Select py py py
1) According to a study commissioned by the Association of American Colleges and Unive
py py py py py py py py py py py py py
rsities (AAC&U) that asked 496 employers to rank the essential learning outcomes neede
py py py py py py py py py py py py py
d by college graduates entering the workforce, which outcome ranked highest?
py py py py py py py py py py
a) ability to work in teams py py py py
b) critical thinking py
c) digital literacy py
d) ability to analyze and interpret data py py py py py
e) the application of knowledge to real-world settings
py py py py py py
Answer: a py
Learning Objective 1.1: Describe the pervasiveness and importance of group work. Top i
py py py py py py py py py py py py
c 1.1: The Importance of Groups
py py py py py
Difficulty Level: Easy py py
Skill Level: Understand the Concepts
py py py py
2) The state in which the effective collaboration of group members produces better results than
py py py py py py py py py py py py py
iii
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
py py py py py py py py py py py
, what would be expected, given the sum of skills and abilities of individual members working
py py py py py py py py py py py py py gd py
alone, is known as
py .
py py
a) interaction
b) common goals py
c) interdependence
d) synergy
e) working
Answer: d
py py
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
py py py py py py py py py gd py
Topic 1.2.1: Advantages of Working in Groups Dif f
py py py py gd py py py
iculty Level: Moderate
py py
Skill Level: Understand the Concepts
py py py py
3) Which of the following characteristics is a disadvantage of working in groups?
py py py py py py py py py gd py
f) Groups make better decisions when working on complex tasks.
py py py py py py py py
g) Working in groups enhances member learning. py py py py py
h) Groups require significant time, energy, and resources.
py py py py py py
i) Groups are often more creative than members working alone.
py py py py py py py py
j) Members usually enjoy working with others in groups. py py py py py py py py
Answer: c py
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
py py py py py py py py py py py
Topic 1.2.2: Disadvantages of Working in Groups D
py py py py py py py
ifficulty Level: Moderate
py py
Skill Level: Understand the Concepts
py py py py
4) Which of the following situations best represents group communication as defined in the t
py py py py py py py py py py py py py
ext?
k) people talking in an elevator py py py py
l) people discussing the weather at an airport
py py py py py py
m) fans cheering at a baseball game
py py py py py
n) jury members deliberating a court case
py py py py gd
o) a congregation listening to a sermon
py py py py py py
Answer: d py
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
py py py py py py py py py py py py py py
group communication.
py
iv
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
py py py py py py py py py py py
yp yp
Chapter 1: Introduction to Group Communication
py py py py py 1
Chapter 2: Group Development
py py py 35
Chapter 3: Participation in Groups
py py py py 69
Chapter 4: Diversity in Groups
py py py py 106
Chapter 5: Leadership in Groups
py py py py 144
Chapter 6: Verbal and Nonverbal Communication in Groups
py py gd py py py py 178
Chapter 7: Listening and Responding in Groups
py py py py py py 214
Chapter 8: Conflict and Cohesion in Groups
py py py py py py 244
Chapter 9: Decision Making and Problem Solving in Groups
py py py py py py py py 279
Chapter 10: Critical Thinking and Argumentation in Groups
py py py py py py py 318
Chapter 11: Group Meetings
py py py 356
Chapter 12: Group Presentations
py py py 378
Chapter1
IntroductiontoGroupCommunication py py
Key: Answer, Page, Type, Learning Objective, Level T
py py py py py py py
ype
A=Applied
ii
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
py py py py py py py py py py py
,C=Conceptual py
F=Factual Lev py p
el
y
(1)=Easy; (2)=Moderate; (3)=Difficult 1 py py py
% Easy py
83 % Moderate
py py
16% Difficult LO=Learni
py py p
y ng Objective SG=Used in
py py py
py Study Guide p=page TB py py py
_ Engleberg_Chapter 1
py py
Multiple Choice Single Select py py py
1) According to a study commissioned by the Association of American Colleges and Unive
py py py py py py py py py py py py py
rsities (AAC&U) that asked 496 employers to rank the essential learning outcomes neede
py py py py py py py py py py py py py
d by college graduates entering the workforce, which outcome ranked highest?
py py py py py py py py py py
a) ability to work in teams py py py py
b) critical thinking py
c) digital literacy py
d) ability to analyze and interpret data py py py py py
e) the application of knowledge to real-world settings
py py py py py py
Answer: a py
Learning Objective 1.1: Describe the pervasiveness and importance of group work. Top i
py py py py py py py py py py py py
c 1.1: The Importance of Groups
py py py py py
Difficulty Level: Easy py py
Skill Level: Understand the Concepts
py py py py
2) The state in which the effective collaboration of group members produces better results than
py py py py py py py py py py py py py
iii
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
py py py py py py py py py py py
, what would be expected, given the sum of skills and abilities of individual members working
py py py py py py py py py py py py py gd py
alone, is known as
py .
py py
a) interaction
b) common goals py
c) interdependence
d) synergy
e) working
Answer: d
py py
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
py py py py py py py py py gd py
Topic 1.2.1: Advantages of Working in Groups Dif f
py py py py gd py py py
iculty Level: Moderate
py py
Skill Level: Understand the Concepts
py py py py
3) Which of the following characteristics is a disadvantage of working in groups?
py py py py py py py py py gd py
f) Groups make better decisions when working on complex tasks.
py py py py py py py py
g) Working in groups enhances member learning. py py py py py
h) Groups require significant time, energy, and resources.
py py py py py py
i) Groups are often more creative than members working alone.
py py py py py py py py
j) Members usually enjoy working with others in groups. py py py py py py py py
Answer: c py
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
py py py py py py py py py py py
Topic 1.2.2: Disadvantages of Working in Groups D
py py py py py py py
ifficulty Level: Moderate
py py
Skill Level: Understand the Concepts
py py py py
4) Which of the following situations best represents group communication as defined in the t
py py py py py py py py py py py py py
ext?
k) people talking in an elevator py py py py
l) people discussing the weather at an airport
py py py py py py
m) fans cheering at a baseball game
py py py py py
n) jury members deliberating a court case
py py py py gd
o) a congregation listening to a sermon
py py py py py py
Answer: d py
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
py py py py py py py py py py py py py py
group communication.
py
iv
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
py py py py py py py py py py py
