7 BREW BALLER ALL QUESTIONS AND ANSWERS
SURE A+
✔✔What is the recommended first action when something goes wrong with a customer
at 7 brew? - ✔✔Apologize, even if the team didn't do anything wrong
✔✔When handling a situation with a customer using A.C.T., how can we show "care"
specifically when the problem is related to the drink order? - ✔✔Have the customer
taste their new drink before leaving
✔✔What is the correct temperature Renate for serving kids drinks? - ✔✔110*-120*
✔✔Select all temperatures that are too hot for kids drinks - ✔✔121*, 130*, 140*
✔✔T or F: A caramel mocha, a hot house blend, and an Irish cream latte are all classic
drinks. - ✔✔True
✔✔What is the correct recipe for a medium iced blue raspberry 7 energy? - ✔✔1 scoop
blue raspberry, fill to the 12 oz line with 7 energy
✔✔What is the correct recipe for a large sugar-free coconut 7 energy chiller? - ✔✔4
scoops sugar-free coconut, fill to the 16 oz line with sugar free 7 energy and add ice
✔✔How many scoops of kiwi would be in a medium kiwi lemon freeze? - ✔✔1
✔✔How many ounces of lavender and lemon concentrate would be in a medium
lavender lemonade chiller? - ✔✔1 oz lavender, 5 oz lemon concentrate
✔✔What is the correct way to build a small pineapple lemon freeze? - ✔✔1 scoop
pineapple, to the 4 oz line with lemon concentrate, to the 8 oz line with ice cream mix
, ✔✔What is a key expectation for ballers regarding their knowledge of recipes and
operations? - ✔✔Full proficiency in all recipes and operations
✔✔What is a baller's responsibility in terms of communication during a shift? -
✔✔Effective communication with all team levels
✔✔What is the correct way to make a medium sugar free vanilla/white chocolate mocha
chiller? - ✔✔1 1/2 scoops SF dark chocolate, 3/4 scoop SF vanilla, 3/4 scoop SF white
chocolate, 2 oz espresso, fill to the 9 with whole milk.
✔✔What is the correct way to make a small coconut milk brunette chiller? - ✔✔1 scoop
dark chocolate, 1 scoop brunette, 2 oz espresso, fill to the 6 with coconut milk
✔✔What is the purpose of making small connections with customers after taking their
order? - ✔✔To create a personalized and friendly experience
✔✔What is the correct recipe for a large almond milk brunette chiller? - ✔✔2 scoops
brunette, 2 scoops chocolate, 4 espresso shots, fill to the 12 oz line with almond milk
✔✔What is the correct recipe for a medium half-sweet oat milk Blondie chiller? - ✔✔1
1/2 scoops Blondie, 2 espresso shots, fill to the 9 oz line with oat milk
✔✔1, 2, 3, 4 and 4, 6, 9, 12 are our main measurement numbers for making both
smoothies and shakes. - ✔✔True
✔✔T or F: more ice cream mix is used in a smoothie than in a shake. - ✔✔False
✔✔What does the term bottleneck mean at 7 brew? - ✔✔Something that hinders the
efficiency of 7 brew operations
✔✔In a scenario where there are bottlenecks on a shift, what does a baller need to do?
- ✔✔Identify and correct bottlenecks with speed and efficiency
✔✔ What is the correct recipe for a medium hot/iced skim milk white chocolate mocha?
- ✔✔1 scoop white chocolate, 1 scoop dark chocolate, 2 espresso shots, skim milk
✔✔T or F: This is the correct way to make a medium plain decaf mocha chiller: 3 dark
chocolate, 2 shots decaf espresso, then fill to the 9 with mocha mix. - ✔✔True
✔✔What is the correct recipe for a large hot oat milk smooth 7? - ✔✔2 scoops smooth 7
flavor, 4 espresso shots, oat milk
SURE A+
✔✔What is the recommended first action when something goes wrong with a customer
at 7 brew? - ✔✔Apologize, even if the team didn't do anything wrong
✔✔When handling a situation with a customer using A.C.T., how can we show "care"
specifically when the problem is related to the drink order? - ✔✔Have the customer
taste their new drink before leaving
✔✔What is the correct temperature Renate for serving kids drinks? - ✔✔110*-120*
✔✔Select all temperatures that are too hot for kids drinks - ✔✔121*, 130*, 140*
✔✔T or F: A caramel mocha, a hot house blend, and an Irish cream latte are all classic
drinks. - ✔✔True
✔✔What is the correct recipe for a medium iced blue raspberry 7 energy? - ✔✔1 scoop
blue raspberry, fill to the 12 oz line with 7 energy
✔✔What is the correct recipe for a large sugar-free coconut 7 energy chiller? - ✔✔4
scoops sugar-free coconut, fill to the 16 oz line with sugar free 7 energy and add ice
✔✔How many scoops of kiwi would be in a medium kiwi lemon freeze? - ✔✔1
✔✔How many ounces of lavender and lemon concentrate would be in a medium
lavender lemonade chiller? - ✔✔1 oz lavender, 5 oz lemon concentrate
✔✔What is the correct way to build a small pineapple lemon freeze? - ✔✔1 scoop
pineapple, to the 4 oz line with lemon concentrate, to the 8 oz line with ice cream mix
, ✔✔What is a key expectation for ballers regarding their knowledge of recipes and
operations? - ✔✔Full proficiency in all recipes and operations
✔✔What is a baller's responsibility in terms of communication during a shift? -
✔✔Effective communication with all team levels
✔✔What is the correct way to make a medium sugar free vanilla/white chocolate mocha
chiller? - ✔✔1 1/2 scoops SF dark chocolate, 3/4 scoop SF vanilla, 3/4 scoop SF white
chocolate, 2 oz espresso, fill to the 9 with whole milk.
✔✔What is the correct way to make a small coconut milk brunette chiller? - ✔✔1 scoop
dark chocolate, 1 scoop brunette, 2 oz espresso, fill to the 6 with coconut milk
✔✔What is the purpose of making small connections with customers after taking their
order? - ✔✔To create a personalized and friendly experience
✔✔What is the correct recipe for a large almond milk brunette chiller? - ✔✔2 scoops
brunette, 2 scoops chocolate, 4 espresso shots, fill to the 12 oz line with almond milk
✔✔What is the correct recipe for a medium half-sweet oat milk Blondie chiller? - ✔✔1
1/2 scoops Blondie, 2 espresso shots, fill to the 9 oz line with oat milk
✔✔1, 2, 3, 4 and 4, 6, 9, 12 are our main measurement numbers for making both
smoothies and shakes. - ✔✔True
✔✔T or F: more ice cream mix is used in a smoothie than in a shake. - ✔✔False
✔✔What does the term bottleneck mean at 7 brew? - ✔✔Something that hinders the
efficiency of 7 brew operations
✔✔In a scenario where there are bottlenecks on a shift, what does a baller need to do?
- ✔✔Identify and correct bottlenecks with speed and efficiency
✔✔ What is the correct recipe for a medium hot/iced skim milk white chocolate mocha?
- ✔✔1 scoop white chocolate, 1 scoop dark chocolate, 2 espresso shots, skim milk
✔✔T or F: This is the correct way to make a medium plain decaf mocha chiller: 3 dark
chocolate, 2 shots decaf espresso, then fill to the 9 with mocha mix. - ✔✔True
✔✔What is the correct recipe for a large hot oat milk smooth 7? - ✔✔2 scoops smooth 7
flavor, 4 espresso shots, oat milk
