7 BREW BALLER CORRECT COMPREHENSIVE
QUESTIONS AND ANSWERS SURE A+
✔✔Assuming there is a rush, who is the first team member that our customer interacts
with when they pull into the drive-thru line and needs to make the best first impression?
- ✔✔Texter
✔✔What is the 7Brew term for anything frozen? - ✔✔Chiller
✔✔What are the "Big 3"? - ✔✔1. Smile for every customer
2. Have genuine and unique interactions
3. Use open and positive body language
✔✔What is the correct way to say drinks back? - ✔✔Size, temp, modifications, drink
name, finishing details
✔✔Our drink quality is the vital foundation of our success. T/F - ✔✔False, Culture
✔✔What is the correct recipe for a small chocolate/caramel shake? - ✔✔1 oz chocolate,
1 oz caramel, fill to the 8 oz with ice cream mix
✔✔What is the correct recipe for a medium mango smoothie? - ✔✔9 oz mango
smoothie mix, 3 oz ice cream mix
✔✔Select the correct recipe for a medium blue raspberry lemonade chiller - ✔✔1 oz
blue raspberry, fill to the 6 with lemon concentrate, then fill to the 12 with lemonade
✔✔This is the correct recipe for a large cherry lemon freeze:
2 scoops of cherry, fill to the 8 with lemon concentrate, fill to the 16 with ice cream mix,
full cup of ice - ✔✔True
, ✔✔What is the correct recipe for a large almond milk brunette chiller? - ✔✔2 scoops
brunette, 2 scoops chocolate, 4 espresso shots, fill to the 12 oz line with almond milk
✔✔What is the correct recipe for a large decaf mocha chiller? - ✔✔4 scoops chocolate,
4 decaf espresso shots, fill to the 12 with mocha mix.
(Pain decaf= 2-3-4 scoops chocolate and mocha mix)
✔✔What is the correct recipe for a medium half sweet oat milk blondie chiller? - ✔✔1
1/2 scoops blondie, 2 espresso shots, fill to the 9 oz line with oat milk
✔✔Assuming there is more than one drink lined up, which direction do we teach our
trainees to pour milk in milk (to help teach flow) - ✔✔Right to left
✔✔What is the correct 7Brew phrase to approach a trainee or teammate who needs to
be switched off of their position due to many reasons, such as: slow wait times,
inaccuracy, etc.? - ✔✔Let me "catch you up" real quick
✔✔What are the three main bottlenecks to look for/teach - ✔✔Lane, Machine, Texter
✔✔Which direction do we teach our trainees to pull shots from? - ✔✔Left to right
✔✔What is the correct way to make a small iced coconut 7 energy? - ✔✔1 scoop
coconut int the mix cup, pour to 8 with 7 energy in mix cup, pour that over ice cup
✔✔Select the size(s) of iced 7 energy that requires being measured in a mix cup. -
✔✔All sizes have to be measured in a mix cup
✔✔This is the correct way to make a large iced blackberry 7 Energy:
2 scoops blackberry in the large cup, full 12 oz can in the large cup, measure out 2 oz in
a mix cup, add that in the cup and then top with ice. - ✔✔False
✔✔Save partially used cans of 7 Energy in for up to ___ minutes before discarding -
✔✔15 minutes
✔✔When making a special 7 with extra shots, when do you add in the extra shots? -
✔✔After the drink comes out of the blender
✔✔Any drink requested "with cream" will follow___for scoops of Smooth Mix, unless
otherwise specified - ✔✔1-2-2
✔✔When making a medium sugar-free 2-extra shot blonde chiller, how many shots of
espresso go into the blender? - ✔✔2
QUESTIONS AND ANSWERS SURE A+
✔✔Assuming there is a rush, who is the first team member that our customer interacts
with when they pull into the drive-thru line and needs to make the best first impression?
- ✔✔Texter
✔✔What is the 7Brew term for anything frozen? - ✔✔Chiller
✔✔What are the "Big 3"? - ✔✔1. Smile for every customer
2. Have genuine and unique interactions
3. Use open and positive body language
✔✔What is the correct way to say drinks back? - ✔✔Size, temp, modifications, drink
name, finishing details
✔✔Our drink quality is the vital foundation of our success. T/F - ✔✔False, Culture
✔✔What is the correct recipe for a small chocolate/caramel shake? - ✔✔1 oz chocolate,
1 oz caramel, fill to the 8 oz with ice cream mix
✔✔What is the correct recipe for a medium mango smoothie? - ✔✔9 oz mango
smoothie mix, 3 oz ice cream mix
✔✔Select the correct recipe for a medium blue raspberry lemonade chiller - ✔✔1 oz
blue raspberry, fill to the 6 with lemon concentrate, then fill to the 12 with lemonade
✔✔This is the correct recipe for a large cherry lemon freeze:
2 scoops of cherry, fill to the 8 with lemon concentrate, fill to the 16 with ice cream mix,
full cup of ice - ✔✔True
, ✔✔What is the correct recipe for a large almond milk brunette chiller? - ✔✔2 scoops
brunette, 2 scoops chocolate, 4 espresso shots, fill to the 12 oz line with almond milk
✔✔What is the correct recipe for a large decaf mocha chiller? - ✔✔4 scoops chocolate,
4 decaf espresso shots, fill to the 12 with mocha mix.
(Pain decaf= 2-3-4 scoops chocolate and mocha mix)
✔✔What is the correct recipe for a medium half sweet oat milk blondie chiller? - ✔✔1
1/2 scoops blondie, 2 espresso shots, fill to the 9 oz line with oat milk
✔✔Assuming there is more than one drink lined up, which direction do we teach our
trainees to pour milk in milk (to help teach flow) - ✔✔Right to left
✔✔What is the correct 7Brew phrase to approach a trainee or teammate who needs to
be switched off of their position due to many reasons, such as: slow wait times,
inaccuracy, etc.? - ✔✔Let me "catch you up" real quick
✔✔What are the three main bottlenecks to look for/teach - ✔✔Lane, Machine, Texter
✔✔Which direction do we teach our trainees to pull shots from? - ✔✔Left to right
✔✔What is the correct way to make a small iced coconut 7 energy? - ✔✔1 scoop
coconut int the mix cup, pour to 8 with 7 energy in mix cup, pour that over ice cup
✔✔Select the size(s) of iced 7 energy that requires being measured in a mix cup. -
✔✔All sizes have to be measured in a mix cup
✔✔This is the correct way to make a large iced blackberry 7 Energy:
2 scoops blackberry in the large cup, full 12 oz can in the large cup, measure out 2 oz in
a mix cup, add that in the cup and then top with ice. - ✔✔False
✔✔Save partially used cans of 7 Energy in for up to ___ minutes before discarding -
✔✔15 minutes
✔✔When making a special 7 with extra shots, when do you add in the extra shots? -
✔✔After the drink comes out of the blender
✔✔Any drink requested "with cream" will follow___for scoops of Smooth Mix, unless
otherwise specified - ✔✔1-2-2
✔✔When making a medium sugar-free 2-extra shot blonde chiller, how many shots of
espresso go into the blender? - ✔✔2
