MSSC QUALITY FULL QUESTIONS AND
CORRECT ANSWERS VERIFIED
CERTIFICATION STUDY PACK
●● 2. A feature of all mistake-proofing systems is:
Answer: Automated inspection.
●● 3. A manufacturer has several options to handle nonconforming
materials. The option to use a nonconforming material is acceptable:
Answer: Only if it does not affect performance or cause a safety hazard.
●● 4. A process SOP should include clearly stated procedures for
dealing with nonconforming materials. If nonconformity is detected and
there are no written procedures, it is the responsibility of the frontline
worker to:
Answer: C. Refer the problem to a supervisor or responsible department.
●● 5. Third-party audits provide evidence that a quality program meets
standards. A
Answer: ...C. Acquire or maintain certification.
●● 6. An auditor bases his/her audit report on data collected by:
Answer: Directly observing the process.
, Interviewing workers and supervisors.
Examining production records.
●● 7. Inspections can be carried out for several purposes, including as a
part of continuous improvement. To perform inspections, workers should
know how to:
Answer: Read production documents.
Use inspection and analysis tools
Read safety and environmental standards.
●● 8. A possible source of inaccuracy in inspection data is:
Answer: Human error.
●● 9. Communication breakdowns can lead to inaccuracies and poor
decisions.
Detailed instructions for communicating results must be included in
every:
Answer: Inspection plan.
●● 10. The inspection frequency for any given process depends on a
number of factors.
This frequency is specified in a (n):
Answer: Sampling plan.
CORRECT ANSWERS VERIFIED
CERTIFICATION STUDY PACK
●● 2. A feature of all mistake-proofing systems is:
Answer: Automated inspection.
●● 3. A manufacturer has several options to handle nonconforming
materials. The option to use a nonconforming material is acceptable:
Answer: Only if it does not affect performance or cause a safety hazard.
●● 4. A process SOP should include clearly stated procedures for
dealing with nonconforming materials. If nonconformity is detected and
there are no written procedures, it is the responsibility of the frontline
worker to:
Answer: C. Refer the problem to a supervisor or responsible department.
●● 5. Third-party audits provide evidence that a quality program meets
standards. A
Answer: ...C. Acquire or maintain certification.
●● 6. An auditor bases his/her audit report on data collected by:
Answer: Directly observing the process.
, Interviewing workers and supervisors.
Examining production records.
●● 7. Inspections can be carried out for several purposes, including as a
part of continuous improvement. To perform inspections, workers should
know how to:
Answer: Read production documents.
Use inspection and analysis tools
Read safety and environmental standards.
●● 8. A possible source of inaccuracy in inspection data is:
Answer: Human error.
●● 9. Communication breakdowns can lead to inaccuracies and poor
decisions.
Detailed instructions for communicating results must be included in
every:
Answer: Inspection plan.
●● 10. The inspection frequency for any given process depends on a
number of factors.
This frequency is specified in a (n):
Answer: Sampling plan.
