1|Page
WGU D545 HEALTHCARE ADMINISTRATION EVOLUTION OA &
PA EXAM WITH COMPLETE 200 REAL EXAM QUESTIONS AND
CORRECT VERIFIED ANSWERS/ ALREADY GRADED A+ (MOST
RECENT!!)
Which model benefits the provider more, value-based or volume-based
care? ......ANSWER......Volume-based care benefits the provider more
because they receive payment for every service performed.
Which model benefits the patient more, value-based or volume-based
care? ......ANSWER......Value-based care benefits the patient because it
focuses on better health outcomes and reduces unnecessary tests.
What is important for leadership as healthcare shifts from volume-
based to value-based care? ......ANSWER......Focus on improving quality
care, patient outcomes, care coordination, and data-driven decision
making.
What is the purpose of autocratic leadership? ......ANSWER......To make
quick decisions with little input from staff, ensuring clearly defined roles
and chains of command.
What defines bureaucratic leadership? ......ANSWER......Establishes
defined rules and chains of command but is inflexible and does not
promote employee engagement.
,2|Page
What is laissez-faire leadership? ......ANSWER......Provides minimal
guidance, effective when group members are highly motivated and
skilled.
What is transactional leadership focused on? ......ANSWER......Results
and motivating employees through incentives and penalties.
What are the benefits of strategic leadership? ......ANSWER......Increases
employee morale and productivity by understanding the organization's
environment.
What is democratic leadership? ......ANSWER......Enables participative
decision-making, increasing productivity through creative ideas and
team collaboration.
What characterizes transformational leadership?
......ANSWER......Encourages and inspires employees to create
organizational change.
What is the great man theory of leadership? ......ANSWER......Postulates
that leadership traits are intrinsic and that great leaders are destined
for success from birth.
What does trait theory identify? ......ANSWER......Specific traits
associated with effective leaders.
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What is Machiavellian leadership characterized by?
......ANSWER......Manipulation, deceit, and a lack of morality in the
pursuit of power.
What characterizes exploitive leadership? ......ANSWER......Uses fear
methods, such as punishment and threats, to motivate subordinates.
What is benevolent leadership? ......ANSWER......Uses fear to gain
conformity but may also incorporate rewards to encourage compliance.
What is consultative leadership? ......ANSWER......Involves listening to
subordinate ideas while the leader makes the final decisions.
What is participative leadership? ......ANSWER......Fully engages
subordinates in decision-making and values their ideas and opinions.
What are the four behaviors of transformational leaders?
......ANSWER......Individualized consideration, intellectual stimulation,
inspirational motivation, and idealized influence.
How do transactional leaders motivate their subordinates?
......ANSWER......Through rewards and punishments based on
performance.
, 4|Page
What do transactional leaders focus on? ......ANSWER......Following
rules, completing tasks, and meeting specific goals or standards.
Feedback Assessment - Collecting and reviewing information about
performance or responses to improve services/processes
A hospital reviews patient satisfaction surveys and staff feedback after a
new discharge process
Strategic Planning - Creating long-term goals and action plans for
organizational success
A healthcare system develops a 5-year telehealth expansion plan for
rural patients
Critical Analysis - Carefully examining evidence or situations to identify
problems and make informed decisions
A quality improvement team studies why medication errors increased.
Environmental Scan - Studying internal and external factors affecting an
organization
A hospital reviews population trends, regulations, and competitor
services before opening a clinic.
WGU D545 HEALTHCARE ADMINISTRATION EVOLUTION OA &
PA EXAM WITH COMPLETE 200 REAL EXAM QUESTIONS AND
CORRECT VERIFIED ANSWERS/ ALREADY GRADED A+ (MOST
RECENT!!)
Which model benefits the provider more, value-based or volume-based
care? ......ANSWER......Volume-based care benefits the provider more
because they receive payment for every service performed.
Which model benefits the patient more, value-based or volume-based
care? ......ANSWER......Value-based care benefits the patient because it
focuses on better health outcomes and reduces unnecessary tests.
What is important for leadership as healthcare shifts from volume-
based to value-based care? ......ANSWER......Focus on improving quality
care, patient outcomes, care coordination, and data-driven decision
making.
What is the purpose of autocratic leadership? ......ANSWER......To make
quick decisions with little input from staff, ensuring clearly defined roles
and chains of command.
What defines bureaucratic leadership? ......ANSWER......Establishes
defined rules and chains of command but is inflexible and does not
promote employee engagement.
,2|Page
What is laissez-faire leadership? ......ANSWER......Provides minimal
guidance, effective when group members are highly motivated and
skilled.
What is transactional leadership focused on? ......ANSWER......Results
and motivating employees through incentives and penalties.
What are the benefits of strategic leadership? ......ANSWER......Increases
employee morale and productivity by understanding the organization's
environment.
What is democratic leadership? ......ANSWER......Enables participative
decision-making, increasing productivity through creative ideas and
team collaboration.
What characterizes transformational leadership?
......ANSWER......Encourages and inspires employees to create
organizational change.
What is the great man theory of leadership? ......ANSWER......Postulates
that leadership traits are intrinsic and that great leaders are destined
for success from birth.
What does trait theory identify? ......ANSWER......Specific traits
associated with effective leaders.
,3|Page
What is Machiavellian leadership characterized by?
......ANSWER......Manipulation, deceit, and a lack of morality in the
pursuit of power.
What characterizes exploitive leadership? ......ANSWER......Uses fear
methods, such as punishment and threats, to motivate subordinates.
What is benevolent leadership? ......ANSWER......Uses fear to gain
conformity but may also incorporate rewards to encourage compliance.
What is consultative leadership? ......ANSWER......Involves listening to
subordinate ideas while the leader makes the final decisions.
What is participative leadership? ......ANSWER......Fully engages
subordinates in decision-making and values their ideas and opinions.
What are the four behaviors of transformational leaders?
......ANSWER......Individualized consideration, intellectual stimulation,
inspirational motivation, and idealized influence.
How do transactional leaders motivate their subordinates?
......ANSWER......Through rewards and punishments based on
performance.
, 4|Page
What do transactional leaders focus on? ......ANSWER......Following
rules, completing tasks, and meeting specific goals or standards.
Feedback Assessment - Collecting and reviewing information about
performance or responses to improve services/processes
A hospital reviews patient satisfaction surveys and staff feedback after a
new discharge process
Strategic Planning - Creating long-term goals and action plans for
organizational success
A healthcare system develops a 5-year telehealth expansion plan for
rural patients
Critical Analysis - Carefully examining evidence or situations to identify
problems and make informed decisions
A quality improvement team studies why medication errors increased.
Environmental Scan - Studying internal and external factors affecting an
organization
A hospital reviews population trends, regulations, and competitor
services before opening a clinic.
