MBA 704 CORRECT FINAL EXAM QUESTIONS AND
ANSWERS SURE A+
✔✔Virtual Organization - ✔✔A company outside a company created to respond to an
exceptional market opportunity that is often temporary
Key attributes:
Tech: Informational networks to increase connections
Opportunism: Less permanent, less formal partnerships
No borders: More cooperation among competitors and suppliers
Trust: More dependence on other companies
Excellence: Core competency from all leading to best overall company
✔✔Characteristics of Organizational Culture - ✔✔Behavioral regulatories
Norms
Dominant values
Philosophy
Rules
Organizational climate
✔✔Behavioral Regulatories - ✔✔Common languages and rituals
✔✔Norms - ✔✔Behavior standards including how much work to do
✔✔Dominant Values - ✔✔Major values expected to be shared (high product quality, low
absenteeism, high efficiency)
✔✔Philosophy - ✔✔Beliefs on how to treat employees and/or customers
✔✔Rules - ✔✔Guidelines related to getting along in the organization
✔✔Organizational Climate - ✔✔Overall feeling conveyed
, Physical layouts, the way participants interact, and the way members of the
organization treat customers and other outsiders
✔✔Uniformity of Culture - ✔✔Organizational culture perceptions not shared to same
degree, resulting in a dominant culture and subcultures
Dominant: Set of core values by majority
Subcultures: Set of values by small minority
✔✔Creating Organizational Culture - ✔✔A single person (founder) has idea for new
business
Founder brings in key people with common vision
Founding group acts together to create an organization by raising capital, obtaining
patents, incorporating, finding a location
Others brought into company; common history is built
✔✔Steps of Socialization - ✔✔Selection
Job Placement
Job Mastery
Measuring/Rewarding Performance
Adherence to Important Values
Reinforcing the Stories of Folklore
Recognition and Promotion
✔✔Selection - ✔✔Careful selection of entry level candidates using standardized
procedures to find personal systems and values that fit with the culture
✔✔Job Placement - ✔✔Teach vulnerability, promote cohesiveness
✔✔Job Mastery - ✔✔Provide field experience, training program
✔✔Measuring/Rewarding Performance - ✔✔Reinforce cultural values
✔✔Adherence of Important Values - ✔✔Get employees to accept values, trust
organization
✔✔Reinforcing the Stories of Folklore - ✔✔Validate culture and way of doing things
✔✔Recognition and Promotion - ✔✔Reward culture role models
✔✔Mergers and Acquisitions - ✔✔Different structures, power bases, and emotions
✔✔Relationship Enterprises - ✔✔Separate companies acting as single firm
✔✔Economic Crisis - ✔✔Effect of culture on ethics and long-term survival
ANSWERS SURE A+
✔✔Virtual Organization - ✔✔A company outside a company created to respond to an
exceptional market opportunity that is often temporary
Key attributes:
Tech: Informational networks to increase connections
Opportunism: Less permanent, less formal partnerships
No borders: More cooperation among competitors and suppliers
Trust: More dependence on other companies
Excellence: Core competency from all leading to best overall company
✔✔Characteristics of Organizational Culture - ✔✔Behavioral regulatories
Norms
Dominant values
Philosophy
Rules
Organizational climate
✔✔Behavioral Regulatories - ✔✔Common languages and rituals
✔✔Norms - ✔✔Behavior standards including how much work to do
✔✔Dominant Values - ✔✔Major values expected to be shared (high product quality, low
absenteeism, high efficiency)
✔✔Philosophy - ✔✔Beliefs on how to treat employees and/or customers
✔✔Rules - ✔✔Guidelines related to getting along in the organization
✔✔Organizational Climate - ✔✔Overall feeling conveyed
, Physical layouts, the way participants interact, and the way members of the
organization treat customers and other outsiders
✔✔Uniformity of Culture - ✔✔Organizational culture perceptions not shared to same
degree, resulting in a dominant culture and subcultures
Dominant: Set of core values by majority
Subcultures: Set of values by small minority
✔✔Creating Organizational Culture - ✔✔A single person (founder) has idea for new
business
Founder brings in key people with common vision
Founding group acts together to create an organization by raising capital, obtaining
patents, incorporating, finding a location
Others brought into company; common history is built
✔✔Steps of Socialization - ✔✔Selection
Job Placement
Job Mastery
Measuring/Rewarding Performance
Adherence to Important Values
Reinforcing the Stories of Folklore
Recognition and Promotion
✔✔Selection - ✔✔Careful selection of entry level candidates using standardized
procedures to find personal systems and values that fit with the culture
✔✔Job Placement - ✔✔Teach vulnerability, promote cohesiveness
✔✔Job Mastery - ✔✔Provide field experience, training program
✔✔Measuring/Rewarding Performance - ✔✔Reinforce cultural values
✔✔Adherence of Important Values - ✔✔Get employees to accept values, trust
organization
✔✔Reinforcing the Stories of Folklore - ✔✔Validate culture and way of doing things
✔✔Recognition and Promotion - ✔✔Reward culture role models
✔✔Mergers and Acquisitions - ✔✔Different structures, power bases, and emotions
✔✔Relationship Enterprises - ✔✔Separate companies acting as single firm
✔✔Economic Crisis - ✔✔Effect of culture on ethics and long-term survival
