2026 COPE HEALTH SCHOLARS CORRECT FINALS
QUESTIONS AND ANSWERS SURE A+
✔✔If you do not know the answer to a question asked by an accreditation surveyor, you
should... - ✔✔• Be honest and apologize for not
knowing the answer
• Tell the surveyor you will find the
answer
• Research the answer and report back to
the surveyor
✔✔Name two stakeholders in the US
Healthcare System - ✔✔1. Consumers
2. Providers
3. Payers (Health Insurance Plans)
4. Regulators
5. Community Social Determinants of
Health (SDOH)
✔✔Name two of the Social Determinants of
Health - ✔✔1. Education
2. Screening
3. Public Health
4. Food
5. Transportation
6. Medication
✔✔Name four of the eleven HCAHPS measures - ✔✔1. Nurse Communications
2. Environment Cleanliness
3. Environment Quietness
4. Communication about
Pain
5. Discharge Information
,6. Physician Communications
7. Transition of Care
8. Responsiveness of
Hospital Staff
9. Communications
about Medications
10. Overall Rating
11. Likely to Recommend
✔✔How old are geriatric patients? Name two things associated with the normal aging
process that geriatric patients are most at risk for? - ✔✔• Decreased skin integrity
• Aspiration
• Sleep pattern disturbances
• Risk for falls
• Visual and auditory alteration
65 years +
✔✔How old are neonates and infants? What are they are risk for? - ✔✔neonate:
newborn - 1 month, infant: 1 month - 1 year
Aspiration
Suffocation
Falls (infant)
✔✔What does "HIPAA" stand for and what is
its purpose? - ✔✔Health Insurance Portability
and Accountability Act
Purpose:
• To protect the unauthorized
disclosure of patient health
information
✔✔Reverse Trendelenburg's position - ✔✔Patient head is elevated
Used for head trauma or open wound patient
✔✔What do "AIDET" and "SKAHI" stand for? When to do them? - ✔✔Acknowledge
Introduce
Duration
Explain
Thank
Signs
Knock
Assess
, Hand Hygiene
Identify
Include A.I.D.E.T. in every patient interaction.
Apply S.K.A.H.I. when entering all patient care rooms.
✔✔Name the five groups that make up the
patient care team - ✔✔Allied Health Positions
• Nursing Staff
•Physicians
•Volunteers
• The Patient
✔✔What are three common signs or
symptoms of someone dying? - ✔✔• Lethargy (lack of energy or enthusiasm)
• Disorientation
• Incontinence
• Restlessness
• Reduced intake and output
• Temperature Sensitivity
• Breathing Changes
✔✔If you see bodily fluids what do you assume? - ✔✔ALL bodily fluids are potentially
infectious
✔✔Names four forms of Personal Protective
Equipment that you could use in the hospital - ✔✔1. Gowns
2. Gloves
3. Masks
4. Goggles (not always
available/required)
✔✔What are three ways Scholars can help protect patient privacy? - ✔✔1. Close
patient doors/curtains during discussions
2. Don't leave papers with PHI unattended
3. Keep patient records locked away
4. Report breached immediately
5. Make sure discussions about patients cannot be overheard
6. Do not discuss patient issues in public areas
7. Do not throw away PHI
✔✔Define "incident" and "injury" and give an
example of each. - ✔✔Incident: An unexpected or unanticipated event that needs to be
reported to the program facility and COPE Health Solutions
(happens to someone else or the hospital property)
QUESTIONS AND ANSWERS SURE A+
✔✔If you do not know the answer to a question asked by an accreditation surveyor, you
should... - ✔✔• Be honest and apologize for not
knowing the answer
• Tell the surveyor you will find the
answer
• Research the answer and report back to
the surveyor
✔✔Name two stakeholders in the US
Healthcare System - ✔✔1. Consumers
2. Providers
3. Payers (Health Insurance Plans)
4. Regulators
5. Community Social Determinants of
Health (SDOH)
✔✔Name two of the Social Determinants of
Health - ✔✔1. Education
2. Screening
3. Public Health
4. Food
5. Transportation
6. Medication
✔✔Name four of the eleven HCAHPS measures - ✔✔1. Nurse Communications
2. Environment Cleanliness
3. Environment Quietness
4. Communication about
Pain
5. Discharge Information
,6. Physician Communications
7. Transition of Care
8. Responsiveness of
Hospital Staff
9. Communications
about Medications
10. Overall Rating
11. Likely to Recommend
✔✔How old are geriatric patients? Name two things associated with the normal aging
process that geriatric patients are most at risk for? - ✔✔• Decreased skin integrity
• Aspiration
• Sleep pattern disturbances
• Risk for falls
• Visual and auditory alteration
65 years +
✔✔How old are neonates and infants? What are they are risk for? - ✔✔neonate:
newborn - 1 month, infant: 1 month - 1 year
Aspiration
Suffocation
Falls (infant)
✔✔What does "HIPAA" stand for and what is
its purpose? - ✔✔Health Insurance Portability
and Accountability Act
Purpose:
• To protect the unauthorized
disclosure of patient health
information
✔✔Reverse Trendelenburg's position - ✔✔Patient head is elevated
Used for head trauma or open wound patient
✔✔What do "AIDET" and "SKAHI" stand for? When to do them? - ✔✔Acknowledge
Introduce
Duration
Explain
Thank
Signs
Knock
Assess
, Hand Hygiene
Identify
Include A.I.D.E.T. in every patient interaction.
Apply S.K.A.H.I. when entering all patient care rooms.
✔✔Name the five groups that make up the
patient care team - ✔✔Allied Health Positions
• Nursing Staff
•Physicians
•Volunteers
• The Patient
✔✔What are three common signs or
symptoms of someone dying? - ✔✔• Lethargy (lack of energy or enthusiasm)
• Disorientation
• Incontinence
• Restlessness
• Reduced intake and output
• Temperature Sensitivity
• Breathing Changes
✔✔If you see bodily fluids what do you assume? - ✔✔ALL bodily fluids are potentially
infectious
✔✔Names four forms of Personal Protective
Equipment that you could use in the hospital - ✔✔1. Gowns
2. Gloves
3. Masks
4. Goggles (not always
available/required)
✔✔What are three ways Scholars can help protect patient privacy? - ✔✔1. Close
patient doors/curtains during discussions
2. Don't leave papers with PHI unattended
3. Keep patient records locked away
4. Report breached immediately
5. Make sure discussions about patients cannot be overheard
6. Do not discuss patient issues in public areas
7. Do not throw away PHI
✔✔Define "incident" and "injury" and give an
example of each. - ✔✔Incident: An unexpected or unanticipated event that needs to be
reported to the program facility and COPE Health Solutions
(happens to someone else or the hospital property)
