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SNCOA CORE MAIN EXAMS QUESTIONS AND ANSWERS SURE A.pdf

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SNCOA CORE MAIN EXAMS QUESTIONS AND
ANSWERS SURE A+

✔✔Team - ✔✔Group comprised of two or more people or groups of people organize to
work together using cooperative, collaborative efforts to achieve a common goal

✔✔Team dynamics - ✔✔Working relationships, personalities, thoughts, actions and
behaviors that arise within a team these influence the synergy of the team members
and the direction of the teams performance

✔✔Innovation - ✔✔End product of the team process:
Could be a change, new or improved procedure, product, service or idea

✔✔Team dimension patterns (4) - ✔✔Natural thinking behavior preferences of people in
a group

Conceptual
Spontaneous
Normative
Methodical

✔✔Conceptual pattern ( team dynamics ) - ✔✔Those who prefer to come up with new
ideas
good at exploring-recognizing/alternatives
discussing concepts
visualizing the master plan-strategic plan

(Pros):
- Helpful situations requiring big innovative ideas
- Understands how ideas fit in master plan
- Insurers approach to problem fresh/new

,(Cons):
Don't always think things through

✔✔Spontaneous pattern ( team dynamics ) - ✔✔Prefer freedom from constraint/enjoy
thinking outside of the box

(Pros):
Likes to move quickly
Recognize as leader especially when team needs to act/move forward
Prefers to come up with new untested ideas

(Cons):
Operates without rules

✔✔Normative pattern (team dynamics) - ✔✔Prefers to put ideas into familiar context
relies on past experiences. Uses excepted norms/expectations. Address is
consequences before acting

(Pros):
Moves forward in careful matter making sure they have all necessary experience to
guide them to success

(Cons):
Tendency to question plans/fine holes before reviewer
Can I overanalyze may never act because plan isn't perfect

✔✔Methodical pattern ( team dynamics) - ✔✔Prefer order/rationality, step-by-step
processes, examining the details, thinking things over Carefully, focus on what they can
prove, sees things fit together

(Pros):
Moves in orderly fashion making sure all details are addressed/covered
Gets project completed, keeps everyone on task, help ensure changes are carried out

(Cons):
May be Viewed as person who wants to slow process down

✔✔Individual roles ( team dynamics) - ✔✔Team roles people in team find most
comfortable

CARE-F

- Creator
- advancer
- refiner

, - executor
- flexor

✔✔Creator
( individual roles/team dynamics) - ✔✔Conceptual-Spontaneous
(Optimism "the possible")

- Generate fresh/original concepts
- Live in World of possibilities
- Good at reframing a problem/looking for ahieving breakthrough solutions which may
be unusual /unique
- Aren't limited by for fear of reprisal/failure
- Sees big picture/global perspective
- Ask impulsively/feelings guide actions
- Satisfaction from process of creating
- Imaginative, abstract thinking, unstructured, artistic, unconventional

✔✔Advancer
(individual roles/team dynamics) - ✔✔Combination spontaneous/normative
Energetically promote team objectives

- Recognize ideas/new directions
- Uses insightful planning based on past experience
- Manages human component, gets people excited about new solutions
- Prefers familiar ideas doesn't let rules/boundaries discourage
- Recognize his new opportunities
- Instills a sense of purpose in team
- Achieves objectives by most direct/efficient means
- Focuses on many things at once
- Focuses on interaction among team members
- Identifies ideas/possibilities & moves swiftly
- People focused, extroverted, talkative, outgoing, expressive

✔✔Refiner
( individual roles/team dynamics) - ✔✔Combination conceptual/methodical
(Devils advocate) order form chaos

Analytical, I'd be active, logical, skeptical, reflective

-Challenge/analyze all concepts, ideas, plans
- Detects flaws, identifies potential problems, suggest alternative solutions
- Focuses on analysis
- Methodical process analyzer
- Reviews ideas & implementing plans modifies, ensuring success
- Logic/systematic approach, make sure ideas or sound
- Believes consequences matter

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July 8, 2026
Number of pages
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Written in
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Type
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Questions & answers
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