SNCOA QUESTIONS AND ANSWERS SURE A+
✔✔Restricted Reporting - ✔✔**Only the SARC, VA, healthcare professional can file a
restricted report
- Victims can decide to make a restricted report on restricted at anytime after the report
is made
Closed, CC, law-enforcement or not contacted
- These reports are confidential, no investigation, no command involvement Forensic,
medical, counseling, victim advocate services available
✔✔Unrestricted Reporting - ✔✔- Involvement of commanders and
law-enforcement
- Not confidential, investigation will occur, command will be involved, forensic, medical,
counseling, victim advocate services are availableVictims can decide to make a
restricted report on restricted at anytime after the report is made
✔✔Whistleblower protection's - ✔✔- Insuring an airman who has filed a report is free
from retaliation, coercion, ostracism or maltreatment
✔✔Reprisal - ✔✔Taking/threatening to take an unfavorable personal action or
withholding/threatening to withhold a favorable personal action before making,
preparing to make or being perceived as making a protected communication or report
✔✔Coercion - ✔✔Persuading someone to do or not do something for force or threats
✔✔Ostracizing - ✔✔Exclusion/banishment from a society or specific group, shunning,
where the group does not speak to or include the ostracize person as they normally
would be included
✔✔Maltreatment - ✔✔Cruel/Violent- treatment towards a person when viewed
objectively under all the circumstances, is abusive or otherwise unnecessary for any
unlawful purpose done with the intent to discourage reporting of a criminal offense
,✔✔AFSO21 - ✔✔Air Force smart operations for the 21st century
-Focuses on generating efficiencies & improving combat capabilities across the Air
Force
-applies to all processes associated w/ the Air Force mission deliver a consistent
discipline to problem-solving approach
✔✔(CPI) Continuous process improvement - ✔✔- Helps shed "non—value" added tasks
To ensure every Airmans efforts contribute directly to accomplishing the AF mission
- Proven performance improvement tools to:
build a strong war fighter,
support structure improving cycle time, reliability, optimizing costs, improving safety,
reducing energy consumption & improving ability of war fighting capabilities
✔✔Lean principles - ✔✔Value added from the customers perspective
Lean principles include;
Specify- what creates value from customer perspective
indentify- All steps a long process chain
Make- all processes flow
Produce- Only what is pulled by the customer
(Ex: nothing is produced until customer signals a need)
Strive for perfection: by continually removing waste
✔✔Intellect
(Lean principles) - ✔✔Failure to fully utilize the time and talents of people
✔✔Waste
(Lean principles) - ✔✔Anything that adds cost or time without adding value
✔✔8 types of waste
(Lean principles) - ✔✔Defects,
overproduction
waiting
non-standard over processing
transportation
intellect
motion
excess inventory
✔✔Defects
(Lean principles) - ✔✔Quality errors = rework or replacement wasting resources &
material while creating paperwork
this can lead to lost customers- prevent whenever possible
, ✔✔Overproduction
(Lean principles) - ✔✔Making too much or too early
Make only what is required when is required by the customer
✔✔Non-standard overprocessing
(Lean principles) - ✔✔Inappropriate techniques, oversize equipment, working w/
tolerances that are too tight, performing processes that are not required by the customer
(Ex: using a bazooka to swat a fly)
✔✔Transportation
(Lean principles) - ✔✔- Is the movement of material
- adds zero value to the product
✔✔Motion
(Lean principles) - ✔✔-Waste related to ergonomics
- unnecessary motions, movements of man or machine
✔✔Excess inventory
(Lean principles) - ✔✔Stock piles of both in-process & finished goods inventory is a
direct result of overproduction & waiting
✔✔Go and See - ✔✔When actively engaged in problem solving the process owner-
team lead should physically go to the actual place/source of the problem & observe
firsthand what is taking place
✔✔(VSM) Value stream mapping - ✔✔- Simple diagram of every step involved in the
material& information flow needed to bring a product from order to delivery - should take
into account everyone in the process both internal & External customers
✔✔Standard work (3) elements - ✔✔-The best known way to complete a task
- ensures the same work, will take the same amount of resources to achieve the same
results every time
1.Takt Time- Rate products must be made in, a process, to meet customer demand
2.Work Sequence- Precise work sequence in which an operator performs tasks within
Takt time
3. Standead inventory -Standard minimum # of pieces in stock including units in
machines, required to keep process operating smoothly
✔✔6-S Lean Workplace - ✔✔-Process for creating/maintaining an organized, clean,
high-performance work place
- serves as a foundation for continuous improvement: visually-oriented system fostering
greater responsibility on the job to achieve better work, products, morale
✔✔Restricted Reporting - ✔✔**Only the SARC, VA, healthcare professional can file a
restricted report
- Victims can decide to make a restricted report on restricted at anytime after the report
is made
Closed, CC, law-enforcement or not contacted
- These reports are confidential, no investigation, no command involvement Forensic,
medical, counseling, victim advocate services available
✔✔Unrestricted Reporting - ✔✔- Involvement of commanders and
law-enforcement
- Not confidential, investigation will occur, command will be involved, forensic, medical,
counseling, victim advocate services are availableVictims can decide to make a
restricted report on restricted at anytime after the report is made
✔✔Whistleblower protection's - ✔✔- Insuring an airman who has filed a report is free
from retaliation, coercion, ostracism or maltreatment
✔✔Reprisal - ✔✔Taking/threatening to take an unfavorable personal action or
withholding/threatening to withhold a favorable personal action before making,
preparing to make or being perceived as making a protected communication or report
✔✔Coercion - ✔✔Persuading someone to do or not do something for force or threats
✔✔Ostracizing - ✔✔Exclusion/banishment from a society or specific group, shunning,
where the group does not speak to or include the ostracize person as they normally
would be included
✔✔Maltreatment - ✔✔Cruel/Violent- treatment towards a person when viewed
objectively under all the circumstances, is abusive or otherwise unnecessary for any
unlawful purpose done with the intent to discourage reporting of a criminal offense
,✔✔AFSO21 - ✔✔Air Force smart operations for the 21st century
-Focuses on generating efficiencies & improving combat capabilities across the Air
Force
-applies to all processes associated w/ the Air Force mission deliver a consistent
discipline to problem-solving approach
✔✔(CPI) Continuous process improvement - ✔✔- Helps shed "non—value" added tasks
To ensure every Airmans efforts contribute directly to accomplishing the AF mission
- Proven performance improvement tools to:
build a strong war fighter,
support structure improving cycle time, reliability, optimizing costs, improving safety,
reducing energy consumption & improving ability of war fighting capabilities
✔✔Lean principles - ✔✔Value added from the customers perspective
Lean principles include;
Specify- what creates value from customer perspective
indentify- All steps a long process chain
Make- all processes flow
Produce- Only what is pulled by the customer
(Ex: nothing is produced until customer signals a need)
Strive for perfection: by continually removing waste
✔✔Intellect
(Lean principles) - ✔✔Failure to fully utilize the time and talents of people
✔✔Waste
(Lean principles) - ✔✔Anything that adds cost or time without adding value
✔✔8 types of waste
(Lean principles) - ✔✔Defects,
overproduction
waiting
non-standard over processing
transportation
intellect
motion
excess inventory
✔✔Defects
(Lean principles) - ✔✔Quality errors = rework or replacement wasting resources &
material while creating paperwork
this can lead to lost customers- prevent whenever possible
, ✔✔Overproduction
(Lean principles) - ✔✔Making too much or too early
Make only what is required when is required by the customer
✔✔Non-standard overprocessing
(Lean principles) - ✔✔Inappropriate techniques, oversize equipment, working w/
tolerances that are too tight, performing processes that are not required by the customer
(Ex: using a bazooka to swat a fly)
✔✔Transportation
(Lean principles) - ✔✔- Is the movement of material
- adds zero value to the product
✔✔Motion
(Lean principles) - ✔✔-Waste related to ergonomics
- unnecessary motions, movements of man or machine
✔✔Excess inventory
(Lean principles) - ✔✔Stock piles of both in-process & finished goods inventory is a
direct result of overproduction & waiting
✔✔Go and See - ✔✔When actively engaged in problem solving the process owner-
team lead should physically go to the actual place/source of the problem & observe
firsthand what is taking place
✔✔(VSM) Value stream mapping - ✔✔- Simple diagram of every step involved in the
material& information flow needed to bring a product from order to delivery - should take
into account everyone in the process both internal & External customers
✔✔Standard work (3) elements - ✔✔-The best known way to complete a task
- ensures the same work, will take the same amount of resources to achieve the same
results every time
1.Takt Time- Rate products must be made in, a process, to meet customer demand
2.Work Sequence- Precise work sequence in which an operator performs tasks within
Takt time
3. Standead inventory -Standard minimum # of pieces in stock including units in
machines, required to keep process operating smoothly
✔✔6-S Lean Workplace - ✔✔-Process for creating/maintaining an organized, clean,
high-performance work place
- serves as a foundation for continuous improvement: visually-oriented system fostering
greater responsibility on the job to achieve better work, products, morale
