MHA 701 Chapter 2 Exam Questions and
Answers with Verified Solutions | Latest
Updated 2026
What is diversity? How people are different in many ways:
Race/ethnicity
Gender identity
Sexual orientation
Background, culture or life experiences
What is equity? Being fair and making sure everyone has a
real
chance to succeed
How can we improve equity? -Giving people the support they need (not
the
exact same thing for everyone)
-Removing barriers that hold certain
groups back
-Making systems and rules more fair
-Understanding why some groups have
fewer
opportunities and fixing that
What is inclusion? Making sure everyone feels welcomed,
respected,
and supported and can fully belong
, What happens when a manager Those employees do not get the same
does opportunities for promotion as non-minority
not offer the same mentorship and employees do = NOT FAIR (NOT
coaching to employees from EQUITY)
underrepresented populations?
What happens when maybe all This lunch would not be inclusive because
employees have access to the those
same employees could not attend as a result of
coaching and career development their
opportunities, but the manager religious obligations = NOT INCLUSIVE
plans
a celebratory lunch during a
religious holiday?
What's the Dance Example? Diversity = everyone is invited (who's
there)
Equity = everyone gets a say in the music
(what
they get)
Inclusion= everyone actually gets asked to
dance
(how they feel)
What is implicit (unconscious) hidden biases in our minds that affect how
bias? we think
about and treat people - even if we don't
realize it
What things can implicit bias affect Race
how people are treated? Gender
Age
Sexual orientation
Answers with Verified Solutions | Latest
Updated 2026
What is diversity? How people are different in many ways:
Race/ethnicity
Gender identity
Sexual orientation
Background, culture or life experiences
What is equity? Being fair and making sure everyone has a
real
chance to succeed
How can we improve equity? -Giving people the support they need (not
the
exact same thing for everyone)
-Removing barriers that hold certain
groups back
-Making systems and rules more fair
-Understanding why some groups have
fewer
opportunities and fixing that
What is inclusion? Making sure everyone feels welcomed,
respected,
and supported and can fully belong
, What happens when a manager Those employees do not get the same
does opportunities for promotion as non-minority
not offer the same mentorship and employees do = NOT FAIR (NOT
coaching to employees from EQUITY)
underrepresented populations?
What happens when maybe all This lunch would not be inclusive because
employees have access to the those
same employees could not attend as a result of
coaching and career development their
opportunities, but the manager religious obligations = NOT INCLUSIVE
plans
a celebratory lunch during a
religious holiday?
What's the Dance Example? Diversity = everyone is invited (who's
there)
Equity = everyone gets a say in the music
(what
they get)
Inclusion= everyone actually gets asked to
dance
(how they feel)
What is implicit (unconscious) hidden biases in our minds that affect how
bias? we think
about and treat people - even if we don't
realize it
What things can implicit bias affect Race
how people are treated? Gender
Age
Sexual orientation
