2026 GPSTC REVIEW EXAMS QUESTIONS AND
ANSWERS SURE A+
✔✔One-way Communication - ✔✔The sender tells the receiver; end of communication
✔✔Two-way Communication - ✔✔The receiver can ask questions for clarification
✔✔Ways to Encourage Two-Way Communication - ✔✔Ask directed questions
Build in group/activity discussions
Avoid a lecture-only approach
✔✔Three Factors that Influence Perception - ✔✔1.) Past Experience
2.) Motivation
3.) Social Context
✔✔Various Factors in Communication - ✔✔1.) Symbolic Communication
- Clothes
- Jewelry
- Hairy style
- Other Symbol
2.) Verbal Communication
3.) Nonverbal Communication
✔✔Proxemics - ✔✔Fixed-feature space
Semi-fixed space
Personal space
✔✔Vocal Chararcteristics - ✔✔Pitch
Rate of Speech
Silent Pauses
Volume
, ✔✔Body Language - ✔✔Eye contact
Body gestures
✔✔Effective Listening - ✔✔Trying to grasp what the speaker is saying from his/her
viewpoint
✔✔Two Components of Effective Listening - ✔✔Listening for total meaning
Responding to feelings
✔✔Inference - ✔✔A conclusion or opinion; it is a subjective evaluation
✔✔Observation - ✔✔State of fact; it is verifiable
✔✔Instructional Systems Design (ISD) - ✔✔A systematic approach to creating learner-
centered instruction.
✔✔Most Important Advantage of ISD - ✔✔The ability to design complete training
courses in an efficient and systemized manner
✔✔ADDIE - ✔✔Analysis
Design
Development
Implementation
Evaluation
✔✔Analysis - ✔✔A detailed study of the individual task and responsibilities that make
up a specific job
✔✔TNA - ✔✔Training Needs Assessement
✔✔First step of TNA - ✔✔Determine Tasks/Behaviors
- Some methods of gathering data include interviews,
observations,focus group meetings and
surveys/questionnaires
✔✔Second step of TNA - ✔✔Identify Clusters or Categories of Tasks
- typically can be sorted into five to twelve major categories
✔✔Third step of TNA - ✔✔Determine the requisite KAS(s) required for the job
✔✔Application of Findings - ✔✔Curriculum Development
On-The-Job Training
In-service Training
Performance Evaluations
ANSWERS SURE A+
✔✔One-way Communication - ✔✔The sender tells the receiver; end of communication
✔✔Two-way Communication - ✔✔The receiver can ask questions for clarification
✔✔Ways to Encourage Two-Way Communication - ✔✔Ask directed questions
Build in group/activity discussions
Avoid a lecture-only approach
✔✔Three Factors that Influence Perception - ✔✔1.) Past Experience
2.) Motivation
3.) Social Context
✔✔Various Factors in Communication - ✔✔1.) Symbolic Communication
- Clothes
- Jewelry
- Hairy style
- Other Symbol
2.) Verbal Communication
3.) Nonverbal Communication
✔✔Proxemics - ✔✔Fixed-feature space
Semi-fixed space
Personal space
✔✔Vocal Chararcteristics - ✔✔Pitch
Rate of Speech
Silent Pauses
Volume
, ✔✔Body Language - ✔✔Eye contact
Body gestures
✔✔Effective Listening - ✔✔Trying to grasp what the speaker is saying from his/her
viewpoint
✔✔Two Components of Effective Listening - ✔✔Listening for total meaning
Responding to feelings
✔✔Inference - ✔✔A conclusion or opinion; it is a subjective evaluation
✔✔Observation - ✔✔State of fact; it is verifiable
✔✔Instructional Systems Design (ISD) - ✔✔A systematic approach to creating learner-
centered instruction.
✔✔Most Important Advantage of ISD - ✔✔The ability to design complete training
courses in an efficient and systemized manner
✔✔ADDIE - ✔✔Analysis
Design
Development
Implementation
Evaluation
✔✔Analysis - ✔✔A detailed study of the individual task and responsibilities that make
up a specific job
✔✔TNA - ✔✔Training Needs Assessement
✔✔First step of TNA - ✔✔Determine Tasks/Behaviors
- Some methods of gathering data include interviews,
observations,focus group meetings and
surveys/questionnaires
✔✔Second step of TNA - ✔✔Identify Clusters or Categories of Tasks
- typically can be sorted into five to twelve major categories
✔✔Third step of TNA - ✔✔Determine the requisite KAS(s) required for the job
✔✔Application of Findings - ✔✔Curriculum Development
On-The-Job Training
In-service Training
Performance Evaluations
