QUESTIONS AND ANSWERS SET A+
✔✔Social Engineering - ✔✔Manipulation to steal info.
✔✔Phishing - ✔✔Fake emails steal info.
✔✔Spear Phishing - ✔✔Targeted phishing.
✔✔Whale Phishing - ✔✔Aimed at executives.
✔✔Insider Threats - ✔✔Employees misusing access.
✔✔Advanced Persistent Threat (APT) - ✔✔Sophisticated persistent attacks.
✔✔Script Kiddies - ✔✔Amateur hackers.
✔✔Security Policy - ✔✔Defines minimum requirements.
✔✔Audit - ✔✔Checks compliance with security policy.
✔✔Incident Response Steps - ✔✔Preparation, detection, response, mitigation,
reporting, recovery, remediation, lessons learned.
✔✔Encryption - ✔✔Process of converting information into a code.
✔✔Symmetric - ✔✔One shared key (encrypt/decrypt).
✔✔Asymmetric - ✔✔Public/private key pair.
, ✔✔ Information System (IS) - ✔✔Interrelated components that collect, process, store,
and disseminate info.
✔✔Competitive Advantage via IS - ✔✔Cost leadership (cheaper), Differentiation
(better), Focus (target market).
✔✔Leavitt's Diamond - ✔✔People, Technology, Processes, Structure.
✔✔Process - ✔✔Structured set of related activities (input → output).
✔✔Procedure - ✔✔Steps to reach end result (who/what/when).
✔✔Org Structure - ✔✔Defines roles, responsibilities, authority lines.
✔✔Value Chain - ✔✔Activities transforming inputs → outputs.
✔✔Supply Chain - ✔✔Subset: inbound logistics, operations, outbound, marketing,
service.
✔✔Strategic Planning - ✔✔Process to identify initiatives/projects for goals.
✔✔Chief Information Officer (CIO) - ✔✔Oversees IS department; must know
finance/accounting/ROI.
✔✔Software Developer - ✔✔Designs, tests, debugs, upgrades software.
✔✔IS Security Analyst - ✔✔Plans, implements, maintains system/data security.
✔✔Systems Analyst - ✔✔Links business & IS; defines requirements.
✔✔Web Developer - ✔✔Designs/maintains websites.
✔✔Data Science Analyst - ✔✔Organizes/analyzes business data.
✔✔Business Analyst - ✔✔Improves competitiveness; evaluates business challenges.
✔✔CPU (processor) - ✔✔"Brain" of computer; executes instructions.
✔✔Memory - ✔✔Working area for CPU; volatile (RAM).
✔✔I/O Devices - ✔✔Input (keyboard, mouse); Output (monitor, printer).
✔✔Clock Speed - ✔✔Processor speed (GHz). Faster = more heat.