CHAPTER 3: STERILE PROCESSING LEADERS
AND COMMUNICATION EXAM QUIZZES WITH
VALIDATED RIGHT ANSWERS .
Information circulated without a source of truth: - correct Answers -rumor
Meeting organizers should: - correct Answers -send necessary materials out prior to the meeting
When communicating on the internet: - correct Answers -do not send confidential information
Leaders that practice good listening skills: - correct Answers -often obtains the information needed to
make a decision
This act protects privileged health information such as patient identifiable health information: - correct
Answers -the health insurance portability and accountability act
When using skype: - correct Answers -follow the same rules used during face to face meetings
When communicating with the staff: - correct Answers -do not discuss department conversations with
other departments
Rules for effectively using social media include: - correct Answers -posts, even personal accounts, can be
accessed by your facility
Communication barriers include: - correct Answers -lack of knowledge, appearance, and language
barriers
When handling complaints: - correct Answers -pay attention and take notes
AND COMMUNICATION EXAM QUIZZES WITH
VALIDATED RIGHT ANSWERS .
Information circulated without a source of truth: - correct Answers -rumor
Meeting organizers should: - correct Answers -send necessary materials out prior to the meeting
When communicating on the internet: - correct Answers -do not send confidential information
Leaders that practice good listening skills: - correct Answers -often obtains the information needed to
make a decision
This act protects privileged health information such as patient identifiable health information: - correct
Answers -the health insurance portability and accountability act
When using skype: - correct Answers -follow the same rules used during face to face meetings
When communicating with the staff: - correct Answers -do not discuss department conversations with
other departments
Rules for effectively using social media include: - correct Answers -posts, even personal accounts, can be
accessed by your facility
Communication barriers include: - correct Answers -lack of knowledge, appearance, and language
barriers
When handling complaints: - correct Answers -pay attention and take notes
